The new digital ordering system. The items on the physical menu didn't correspond when trying to order! The 'rookie' bartender who, needed to be more confident in dealing with customers.

Stayed in May 2024

The air con in the room did not work as it should, it kept tripping out causing the room temperature to rise to 24deg when set at 19deg. The bed was harder than normal, although I understand that the mattresses are being replaced in the next few days. The cooked Breakfast was cold, served on cold plates despite a warning that the plates were hot. They need to get back to where they were, we have used this hotel a n umber of times in the past, but this time it lost its shine

The Staff were as friendly as usual well done. The Breakfast was wide and varied and will suit most if not all tastes but with a big BUT !!

Stayed in May 2024

Easy to find. Clean. Staff very friendly. Free parking

Stayed in May 2024

Breakfast inclusion (or not) wasn’t clear and explicit

Tea & Coffee in the room would have been better

Stayed in May 2024

Signage to hotel could have been better as it was in a business complex.

Choice of food was better than expected and the dog was allowed in some parts so not left in car or room.

Stayed in March 2024

The evening meal in hotel was quite the worst and toughest steak we have ever had

Excellent breakfast

Stayed in April 2024

My room had hairs around the bathroom and a disused half filled water bottle on the side

Well kitted out

Stayed in April 2024

Located in a tech park, quite a walk from public transport

Dog friendly Comfy bed

Stayed in March 2024

Travelling with a dog really limited amount of hotels available, having stayed without a dog in this area I’ve paid a lot less per night before for this type of hotel . Staff extremely friendly and we were very welcome with our dog . So JUST price per night was in my opinion a little overpriced

Staff were very friendly, breakfast was really tasty , well cooked , good value . Room was excellent

Stayed in April 2024

Nice relaxing hotel, comfy rooms, nice staff and good breakfast I will stay again and definitely recommend

Stayed in April 2024

Nothing that I did not like

The hotel was quite nice. It had free parking and that was convenient as it is not a walking distance from Leamington centre. The personnel were amazing, the room was nice, the bathroom was nice and really clean and the bed comfortable.

Stayed in February 2024

Car park full of litter

Staff very helpful

Stayed in March 2024

not applicable

The location was excellent. Staff were excellent. We had our two dogs with us. It is dog friendly but no beds/bowls were provided but that didn't matter. They have an area outside for the dogs to toilet which was ideal. Housekeeping were in our room everyday unlike some where you need to request this.

Stayed in April 2024

There wasn't anything to dislike.

Room was very clean and towels where changed daily as was the bins emptied daily. Plenty of choice at breakfast. Staff very friendly and helpful. Lovely and quiet considering it was right by a busy road.

Stayed in April 2024

Room facing road could be better sound proofed. Bus into Warwick is a fair walk away and only runs once an hour. Hotel could advertise this service better.

Buffet Breakfast is great with excellent selection. Dinner fine and good choice. Hotel staff were all very friendly and professional. Room and all areas very clean.

Stayed in April 2024

Abit pricey maybe Not easily signposted so could miss it

Staff friendly and happy and helpful Nice easy free parking Clean room and bathroom Modern facilities Lovely breakfast

Stayed in January 2024

My expectations of this chain are very low. All expectations were far exceeded. Breakfast was better than many more expensive hotels I have stayed in. Dinner was very generous and the staff were really lovely. Especially the lady on duty on the evening shift attending bar/restaurant.

Stayed in March 2024

Good breakfast

Stayed in March 2024

The mini fridge - the water supplied was only sparkling. I think the restaurant was over prices especially when ordering drinks from the app to be brought to table when there was a tray charge that was as nearly £4. The sausages wasn’t very nice.

I thought the room was comfortable

Stayed in March 2024

The pillows were not to my liking. Very hard. I would prefer a softer pillow. Room looked a bit 'tired'. Not crisp and bright.

Staff excellent, friendly and very helpful. Food good. Bathroom good.

Stayed in March 2024

Friendly and efficient staff both on check-in and check-out, plus serving at restaurant. Good selection and safe parking. Room had all amenities I needed.

Stayed in March 2024

Maintenance needed on rooms

Quiet location, friendly staff

Stayed in March 2024

horrible cleaning products - in the morning corridors heavy with the miasma of the noxious odour, we both developed horrific allergy response to it, antihistamines couldn't deal with it and my husband suffered the entire stay

comfy bed, clean room, acceptable food and staff ok

Stayed in March 2024

Didn’t have breakfast as they started too late for me. Dinner options were a bit disappointing.

Really appreciated the off lead dog toileting area 😀

Stayed in March 2024