Bath Rd, Padworth Lane, Reading, RG7 5HT, United Kingdom
#12 of 32 hotels in Reading
Guests' ChoiceBased on 827 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
9.1
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 9 May 2024
Nichola
United KingdomThe bath needs anti slip proof or a bath mat it was very high so difficult getting out without slipping. The breakfast in the morning could be improved the continental section looked like it had been sat for a while. In a positive there was a good selection.
Staff were very welcoming and friendly. Hotel and room was very clean and presentable. The bed was very comfortable.
Stayed in May 2024
Reviewed: 1 May 2024
Mark
United KingdomOutside of the property looked a little dated
Staff were excellent & breakfast was good
Stayed in April 2024
Reviewed: 17 April 2024
Crawford
United KingdomThe mattress on the bed was a 'role together' mattress as it was sunk in the middle.
Nice clean furnishings and decor, friendly staff
Stayed in April 2024
Reviewed: 15 April 2024
Robert
United KingdomRoom service didn’t fully remake beds and refill milk etc.A
Very good welcome by staff at reception. All staff very good and welcoming. Breakfast more than adequate.
Stayed in April 2024
Reviewed: 13 April 2024
Michael
United KingdomTimings for breakfast could have been displayed in rooms as a reminder. The only times we could find in the room were for eating food in the room, which is different to eating in the restaurant area.
Location was ideal for purpose of stay, staff very welcoming and food was fantastic.
Stayed in April 2024
Reviewed: 8 April 2024
Tracey
United KingdomThe room needed a refurb
Stayed in March 2024
Reviewed: 31 March 2024
Kelly
United KingdomWould have been better if there were instructions in the room for using the heating, worked it out myself eventually. Also staff not on reception when you need them, having to look around for them.
Stayed in March 2024
Reviewed: 31 March 2024
Katherine
United KingdomSome of the food was just ok. Some of if was nice such as the cauliflower curry and my daughter loved the pizza.
The staff are so welcoming, kind and considerate. They went above and beyond expectations.
Stayed in January 2024
Reviewed: 31 March 2024
Rosalind
United KingdomNothing
Very welcoming staff, comfy bed, large room
Stayed in March 2024
Reviewed: 29 March 2024
Elayne
United KingdomBreakfast was generous, very tasty with lots of choice for all tastes Staff were excellent, very friendly & attentive
Stayed in March 2024
Reviewed: 23 March 2024
Jamal
United Kingdombedding a bit foundry
spacious quiet room quite modern
Stayed in March 2024
Reviewed: 22 March 2024
David
United KingdomBreakfast coffee and fruit juice weren't very good.
The location is good for access to the M4. The hotel bar and restaurant are great. The bathrooms need to be updated to match the rest of the hotel.
Stayed in February 2024
Reviewed: 19 March 2024
Simon
United KingdomNothing
very comfortable room and extremely helpful staff.
Stayed in March 2024
Reviewed: 18 March 2024
Sofee
United KingdomCot had stains all over the sides. Cot ‘mattress’ (if that’s what you can call it) was like a thin hard board. We had to put a sofa cushion into the cot so it was actually soft for our son to sleep on. Our bed and pillows were very uncomfortable too
Staff very friendly on arrival. Close to wedding venue
Stayed in March 2024
Reviewed: 18 March 2024
Richard
United KingdomReceptionist faffed a bit during check out, but wasn't really an issue.
Room was clean and comfortable. Food was great.
Stayed in March 2024
Reviewed: 18 March 2024
Mark
United KingdomNothing
Hotel was clean, Staff were friendly.
Stayed in March 2024
Reviewed: 7 March 2024
David
United KingdomNothing
The communal areas are smaller than other IHG hotels - felt more homely - However, the staff are what make this hotel standout- the service was friendly- not OTT - but was excellent - at the bar - for dinner - and particularly for breakfast- where it felt as though I could ask for anything and the kitchen would sort it
Stayed in March 2024
Reviewed: 6 March 2024
Andy
United KingdomA minor niggle but the TV in the rooms are a little on the small side and had a limited number if channels due to poor reception. The rates here are a,little unpredictable. Sometimes excellent value, but other days you're charging more than the Hilton and Crowne Plaza.
The staff really are first class. Everyone was really friendly and polite. Room wase clean, and bed comfortable.
Stayed in March 2024
Reviewed: 3 March 2024
William
United KingdomConvenient location, comfortable rooms…..good value breakfast
Stayed in March 2024
Reviewed: 27 February 2024
Cecilia
United KingdomA friend called the hotel for prices but it was cheaper on Booking.com. Was told a direct booking would ensure we got a room. Bed was hard and therefore uncomfortable for us. Window didn't open at all.
Nice breakfast. Friendly staff. Clean facilities.
Stayed in January 2024
Reviewed: 26 February 2024
Derek
United KingdomWould not rate the shower as a power shower Shower was not hot Extractor fan did not work
N/a
Stayed in February 2024
Reviewed: 25 February 2024
Paul
United KingdomIf I had to make a suggestion it would be to make the choice of soft or hard pillows available in the room itself rather than having to ask for it.
The welcome in this hotel was excellent from all members of staff. Nothing was too much trouble and our stay was made better by all their impeccable attitudes towards their guests. There wasn't anything I didn't like about this hotel. The bar was great and the food was excellent. The communal areas of the hotel were modern,clean and comfortable. Bedrooms were as expected, clean comfortable and of good size and I had good night's sleep during my stay
Stayed in February 2024
Reviewed: 24 February 2024
Morgan
United KingdomRoom was cold and tap was broken on wash basin and no hot water out of it
Nice hotel
Stayed in January 2024
Reviewed: 24 February 2024
Jenny
AustraliaAll went well
Stayed in January 2024
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