Rooms outdated and requires some TLC

Outside are and views were beautiful

Stayed in May 2024

See above.

Room very good, but prefer wardrobes and Hangers. Shower step high for older people, needs safety grab handle. Breakfast could include smoked salmon and scrambled eggs. Sorry did not take dinner, next time?

Stayed in May 2024

The room was damp.

Breakfast was great. The Spa was good too.

Stayed in May 2024

We stayed in a courtyard room which was extremely large and could have easily accommodated twin beds or a king size bed rather than a standard double, which we would have been happy to pay more for. We stayed for 2 nights. Housekeeping arrived around 11am on Saturday and I asked them to return later as was getting ready but not sure that was communicated proper so room wasn't freshened up but no big deal. Would be useful to have some take away delivery menu's available for guests that arrive post dinner service. But honestly, these are all minor, it was a fab stay and we will be back.

Staff were great, price extremely reasonable, stunning location and the pool and spa facilities were clean and well maintained. Both my friend and I couldn't get over how comfortable the bed was, best sleep I've had in ages.

Stayed in May 2024

The property is very nice and well maintained. However there decoration is quite old fashioned

Stayed in May 2024

Breakfast choice was limited

Spa was enjoyable.

Stayed in May 2024

We didn’t like that we booked a double bed, but found out that the double bed was two single mattresses pushed together, it was uncomfortable with the gap between the two mattresses. Also a pair of my partners ankle boots went missing from our room which we are not happy about.

The staff were very friendly and welcoming. The swimming pool, steam room & sauna were spot on, beautiful view looking outside from the swimming pool.

Stayed in May 2024

However, my partner developed suspected food poisoning during the night. Throwing up around 2/3am. I informed the reception when I checked out the following day and they were very condescending, strongly insisting that it takes at least 24 hours for food poisoning to kick in, I did say this wasn't true and it can take less than an hour to happen in some cases. I understand things happen and perhaps it was a rarity however it was the way this was addressed by the staff when informed. Unfortunately it was this reason I left a lower score for staff and comfort.

Nice spa facilities and location. We had a meal in the restaurant and our waitress was very friendly

Stayed in March 2024

Very dated, and the scabby cats wondering about the place.

Stayed in this hotel a couple of times now. The pool is great Very close to amenities and little villages. The hotel is dated but it does everything a hotel is ment to do. My go to place to stay, when visiting the cotswolds.

Stayed in April 2024

The tiny breakfast plates, and waiting for buffet to be replenished.

The staff were friendly and helpful, and the pool, spa and sauna were exceptional. Comfortable, clean room .

Stayed in April 2024

The pool was broken

The sauna and the steam room

Stayed in April 2024

It was cold in the main hotel but bedrooms were warm.

The two staff on recreation was very helpful and provided us with a nice room. Breakfast was very good.

Stayed in April 2024

The pillows were uncomfortable. Choice of either high and so low your head was on the mattress which didn’t allow for a good sleep

Amazing facilities, grounds and location

Stayed in April 2024

The bed was awful both uncomfortable and small. Extremely noisy extractor fan. Shower was poor. Had to ask for a hairdryer which they had to search out.

Location. Catering was good. Conservatory has lovely views. Quite a relaxed feel around the place. The views from the bedroom The Spa was very nice and the treatment I had was great

Stayed in April 2024

Noise level at nighttime. Kept us awake until 3.30. Absolutely ridiculous. We paid for a superior level bedroom but were right over the conservatory where the music came from. The curtains let in light so we were really unhappy at the disruption to our night’s sleep.

Staff very pleasant and friendly Pool was lovely. Bed comfortable Breakfast delicious

Stayed in April 2024

We both asked for poached egg, and poached egg we got, minus the toast that took 5 minutes extra

Stayed in April 2024

The TV arial lead keeps falling out because it's too short.

Room was big and bed very comfortable, bar was nice, pool was lovely.

Stayed in April 2024

Never been asked to pay the bill on checking in before. Then put £25 charge on my card in the bar later that evening. When I checked out asked me to pay the £30 bar bill and they would credit the £25 charge in 3-5 working days! Bizarre! Also my room was lovely but I was on the ground floor in full view of the carpark and anyone passing by could see in the window as there were no net curtains. Smell of paint from decorating permeated the halls and my room.

Location. Staff. Food.

Stayed in April 2024

Unfortunately room wasn’t particularly clean when we arrived, tennis court although open was in a bit of a state and the gold course was closed. Be aware that children aren’t meant to be in the pool 12-5pm (which came as a surprise to us) although if it’s empty they are fairly relaxed about letting our 6 year old in.

Nice pool and small but well kept sauna and steam room. Good breakfast and staff at reception were absolutely lovely.

Stayed in April 2024

Towel wasn’t changed, even though I put it on floor next to shower. Constant door banging from next room; should consider soft closing doors. Lots of confusion over the bill.

Lovely decoration and attentive staff.

Stayed in April 2024

Old and run down. As a contrail traveller and completely overpriced.

Place is run down and not like the photos at all. Staff lovely.

Stayed in April 2024

The only concern was taps and plugholes in bath and sink had lots of Limescale.

The meals were very good. The room was comfortable and spacious, views from the room were excellent, we even saw Deer in the grounds.

Stayed in April 2024

It was a pity we couldn't open the bedroom window to let some fresh air in

The food was very good; the room was spacious and comfortable,but a little musty; the room rate was reasonable, but I thought the food and drinks a little expensive.

Stayed in March 2024

The pool was out of bound the day we went.

Simon was a lovely and friendly member of staff, who made us feel welcome. The room was a nice size and clean and the location was very good.

Stayed in April 2024