Overstrand Road, Cromer, NR27 0DJ, United Kingdom
#3 of 9 hotels in Cromer
Guests' ChoiceBased on 2251 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.4
Value for money
8.8
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Cherie
United StatesSuch a convenient location. Friendly staff. Met all my needs.
Stayed in April 2024
Reviewed: 1 June 2024
Vidmantas
United KingdomVery small TV.
Thaks.
Stayed in June 2024
Reviewed: 1 June 2024
Anna
United KingdomThe weather - so we were super happy about the amazing facilities and having enough space in our apartment for board games etc
Fantastic hotel in a beautiful location! The swimming pool & steam room Facilities are amazing. The bar & restaurant serves tasty food & drinks sonwe loved our stay! Staff is super friendly:-)
Stayed in May 2024
Reviewed: 31 May 2024
Amanda
United KingdomNothing
Perfect location and incredibly clean.
Stayed in May 2024
Reviewed: 30 May 2024
Frances
United KingdomThe apartment, swimming pool and the pleasentness of the staff
Beautiful place, lovely and quiet. Staff very cheerful and very helpful. Swimming pool was great. Apartment was like home from home, very clean and comfortable with all you need for your stay. Thank you for a lovely stay.
Stayed in May 2024
Reviewed: 29 May 2024
James
United KingdomNothing
Private and clean. Well stocked
Stayed in May 2024
Reviewed: 27 May 2024
Stephen
United KingdomNothing really. The restaurant/ bar is a bit quiet.
CCC is comfortable and welcoming. The accommodation is of a high standard and remarkable spacious. It backs onto woods through which there are paths down into Cromer. Superb pool
Stayed in May 2024
Reviewed: 27 May 2024
Adrian
United KingdomGood location and a wonderfully quiet, well-equipped villa. Enjoyed meals in the Amber restaurant with pleasant service.
Stayed in May 2024
Reviewed: 26 May 2024
David
United KingdomI couldn't fault anything to be honest.
Such a lovely little place! Very friendly staff and excellent facilities at a great price. Rooms are equipped with everything thing you need for a stay. The restaurant food was excellent and at a reasonable price too. Will definitely be booking a room again when we're down in cromer
Stayed in May 2024
Reviewed: 26 May 2024
Omodeleola
United KingdomThe rooms didn’t have an internal lock which wouldn’t be a problem if we didn’t have a toddler who was dedicated to escaping! The checkin time was 4pm onwards and on the day we arrived it was a little tricky as it was raining but to be fair to the staff - the rooms are huge so it would take a lot of time to clean and turn over from checkout.
Really clean. Friendly staff. Wonderful facilities. Accommodation had everything you’d need to make a meal even down to oven mitts! I thought that was wonderful. It had a coffee machine with filters and a kettle with some teabags to hand. There was a lot of thought put into the various aspects of the room. It was large, spacious and clean. We enjoyed our stay here and already have plans to go back next year. The location was perfect for regular walks to the beach as well as to the lighthouse. We came with a 3.5yo and there were lots of playgrounds by the beach to keep her entertained as well as an indoor soft play at the country club. There was a restaurant on site that was wonderful and had a wide variety of meals to keep everyone satisfied. Also there was an EV charger which turned out to be useful to keep our car topped up before we ventured back home.
Stayed in May 2024
Reviewed: 23 May 2024
Gillian
United KingdomNothing
Booked a 2 bed apartment and received a free 3 bed upgrade
Stayed in May 2024
Reviewed: 23 May 2024
Marie
United KingdomRight from the start the staff was helpful and friendly
Stayed in May 2024
Reviewed: 23 May 2024
Eleanor
United KingdomNothing we didn’t like. However there are a lot of steps to the rooms.
Great location, and rooms had everything you would need - very clean. East checkin, staff were lovely and accommodating.
Stayed in May 2024
Reviewed: 23 May 2024
Stacey
United KingdomThe floor was uneven. No instructions for the coffee maker, had to ring reception for help.
Very convenient and fully equipped, nice and quiet.
Stayed in May 2024
Reviewed: 22 May 2024
Ranbir
United KingdomNoisy people upstairs stomping about. A bit pricey.
Clean and comfy room. Good size and all necessary things.
Stayed in May 2024
Reviewed: 22 May 2024
Trevor
United KingdomBetter to allocate accommodation according to guests age and mobility as steps proved a problem Offer discount golf package for course next door, in agreement with golf club
N/a we were informed that this facility was not available during our stay. Very pleased with swimming pool
Stayed in April 2024
Reviewed: 21 May 2024
Emma
United KingdomI think the windows could have locks on them because my young autistic children kept climbing on the beds and opening them. It had quite a drop to the floor.
The Lodge is lovely, and in a fantastic location. Nice clean spacious rooms.
Stayed in May 2024
Reviewed: 20 May 2024
Sue
United KingdomEverything
Would be great if the restaurant served breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Raymond
United KingdomWhat is totally unacceptable is the 16:00 booking in time and the 10:00 am vacate time. With no flexibility unless you pay a fee
Location and facilities.
Stayed in May 2024
Reviewed: 19 May 2024
Philip
United KingdomExcellent staff attitude. Good to have restaurant on site.
Stayed in May 2024
Reviewed: 18 May 2024
Rosella
United KingdomIt was a little further outside Cromer than we anticipated. There is a lovely costal walk into Cromer but the hilly parts walking back are very testing. On the plus side you can always catch the bus back which stops very close to the club, or walk back via public pathways.
Everything provided in the apartment that you would need . Easy check in and check out process . Service with a smile. All at a very good price.
Stayed in May 2024
Reviewed: 18 May 2024
Gary
United KingdomNoise from room above not a good view from room no parking near room half way up a hill
Food serves room
Stayed in April 2024
Reviewed: 16 May 2024
Susan
United KingdomMaybe more disabled parking.
No breakfast.Surroundings are lovely.Its so peaceful as well.
Stayed in May 2024
Reviewed: 16 May 2024
Simon
United KingdomNothing really
Arrived a bit early but allowed to use the facilities
Stayed in May 2024
Leinfelden-Echterdingen, Germany
Kerikeri, New Zealand
Pec pod Sněžkou, Czech Republic
Budapest, Hungary
Suzu, Japan
Malmedy, Belgium
Seline, Croatia
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content