Central Square, Birmingham, B1 1HH, United Kingdom
#25 of 73 hotels in Birmingham
Guests' ChoiceBased on 3478 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
7.8
Free WiFi
7.8
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End of dialog contentReviewed: 3 May 2024
Anjan
United KingdomTV was unmanaged - channels not in a logical range so BBC was not followed by ITV etc. So rather useless.
good range
Stayed in April 2024
Reviewed: 2 May 2024
Sol
United Kingdomthe room was spacious with 2 double beds, we stayed for 2 nights for work and had everything we needed. We want to thank the staff at reception who went above and beyond to take care of a large package we had to leave behind and arrange to get picked up on the Monday as no currier would take it over the weekend. Thanks so much for your help!! :)
Stayed in April 2024
Reviewed: 1 May 2024
Rekha
IndiaOld need refurbishing
Good location, friendly staff
Stayed in May 2024
Reviewed: 30 April 2024
Nicholas
United KingdomScrambled egg cold and not nice. Was it real eggs?
no
Stayed in April 2024
Reviewed: 29 April 2024
Michelle
United KingdomShower Aircon - lots of people coughing saying at breakfast they didn’t feel well
Car park Location Breakfast Rooms
Stayed in April 2024
Reviewed: 29 April 2024
Juliah
United KingdomWe could hear a squeal coming from the lift in our room that did keep me awake and affected my quality of sleep. The hotel is up a hill from the teain station, so may not be suitable for some people.
The hotel was clean, well maintained, and although I thought the rooms were OK, there are plans in the foyer showing updates that are in the pipeline. Staff were all friendly and helpful. Breakfast was great, with a large selection to choose from. Hot food was actually hot. Hotel is nearby many attractions in Birmingham. Room was large, bed very big, comfortable, room was equipped with all necessary appliences and toiletries.
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United KingdomRoom a bit too warm. Bit expensive
Well organised. Breakfast was good.
Stayed in April 2024
Reviewed: 29 April 2024
Darren
United KingdomGreat location clean and comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Christine
United KingdomPillows too hard
Location Good price Cleanliness
Stayed in April 2024
Reviewed: 28 April 2024
Sally
United KingdomOur shower head shot off when it was turned on, but we told staff and they were very helpful. Other than that, brilliant. Its up rather a steep hill, so maybe not ideal if you are disabled.
The breakfast was amazing and made the stay, lots to choose from and lovely restaurant. Spacious room. Very friendly staff. Lobby is huge and well presented.
Stayed in April 2024
Reviewed: 28 April 2024
John
United KingdomThe smoke alarm positioned over the bed… with flashing light
Location, bar, breakfast, friendly staff
Stayed in April 2024
Reviewed: 26 April 2024
John
United KingdomNo fridge in room, shower over bath is old fashioned and very narrow space to wash, room was a bit dated, lifts were slow, restaurant food is very average, can hear other guests moving and snoring.
Comfortable bed, clean, nice staff and perfect location.
Stayed in April 2024
Reviewed: 25 April 2024
R
United KingdomI would have loved to have had a bath, but the only option was the shower - no separate controls for a bath.
The staff allowed me to check-in early, which was massively helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Marc
United KingdomBreakfast was nice but had better elsewhere expected more from the crowne plaza tbh
Great room, comfortable bed and facilities.
Stayed in April 2024
Reviewed: 18 April 2024
Birgul
United KingdomThe fruit yoghurt I took with me from breakfast was moldy.
The staff was very helpful
Stayed in April 2024
Reviewed: 17 April 2024
Aimee
United KingdomLovely room and great staff. I felt safe and comfortable.
Stayed in April 2024
Reviewed: 17 April 2024
Aneela
United KingdomThe breakfast was lovely, best part of any hotel stay.
Stayed in April 2024
Reviewed: 17 April 2024
Adam
United KingdomMy room had an extractor fan which made an annoying amount of noise during the night
The hotel has a decent bar and a somewhat luxurious feel compared to others in the area
Stayed in March 2024
Reviewed: 16 April 2024
Daniel
United KingdomRooms are dark and dated. Ventilation is quite noisy
The food is great. I particularly like the rump steak
Stayed in March 2024
Reviewed: 15 April 2024
Linda
United Kingdom.
.
Stayed in April 2024
Reviewed: 14 April 2024
Hana
United KingdomThe place is in need of refurbishing. The rooms need a massive make over and a touch up of common areas. Décor is out of date, for the price you pay you expect more.
The service was excellent and front of house was very nice. Location in perfect a quick walk from the city centre but just outside the bustle so the hotel is quiet.
Stayed in April 2024
Reviewed: 13 April 2024
Sarah
United KingdomRestaurant size little bit on the small side for the size of the hotel, breakfast was a little busy, and felt a bit cramped, food was great though.
Great stay here , parking just under the hotel, plenty of space, rooms airy and modern
Stayed in January 2024
Reviewed: 7 April 2024
Lee
United KingdomN/A
Very clean and comfortable. Good choice of breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Sandeep
United KingdomThe room was clean and staff were friendly and helpful. The location was good with a car park opposite.
Stayed in March 2024
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