The spa facilities had different open and close timings to what was stated on website. I understand its a festive period but this should have been updated.

Spa facilities, breakfast buffet, bedroom and overall experience was great!

Stayed in January 2024

Coffee machine at breakfast area had issues. (But nice staff member fixed it). Third bed was not in the room when we arrived. Staff unaware. Not nice. After first night, our beds were not made, towels not changed, room not serviced at all. Seems we were forgotten.

Pool, sauna and steam room. And breakfast. And ample parking space.

Stayed in December 2023

Mould on windows, dirty cutlers, missing coffee mug in the room

Friendly and helpful people

Stayed in January 2024

The restaurants food prices were quite expensive for the quality. I was expecting better food for the price but the overall the food was still enjoyable

Overall stunning and very clean. Facilities were to a very good standard. And the bar/ entertainment was very enjoyable

Stayed in January 2024

Spa facilities were great open from early and all day, nice and clean also robes and towels etc provided. Good breakfast and room was nice modern and clean. Would recommended and would visit again in the future.

Stayed in December 2023

The breakfast, for the most part, was good. A very decent selection to choose from. The only negatives were the hash browns and the bacon - they were quite oily and tasted a bit stale. Unfortunately, checking out wasn't great. There was a sizeable que, and in the end, I had to leave my card on the side, as there just wasn't time to wait any longer. Another member of staff would have been helpful.

Loved the room- it was cosy, but not too small; clean and the bed was deliciously comfortable. We slept really well! The hotel itself - what we saw of it- was lovely. The Christmas decorations were simple, beautiful and gave just the right festive vibe.

Stayed in December 2023

Didn’t like the water was empty at the spa the whole time we were there & that breakfast was too busy we don’t get to have it

We didn’t get to have breakfast as it was too busy unfortunately. Room nice and clean. Spa nice also

Stayed in December 2023

The room was quite small and cramped - we struggled with the desk chair that got in the way. We ordered food using the room service. On the first occasion that we phoned, there was no answer, left a voicemail, but no-one phoned back.

The room was well appointed. The swimming pool, hot tub and steam room were great. Room service and breakfast were good.

Stayed in December 2023

Nothing

Beautiful place to have a quiet time

Stayed in December 2023

No dehumidifier in the bathroom so we got a little steamy after showering. The room was also cold, although we appreciated that there was an additional plug in radiator in the room.

Lovely staff, convenient location, good breakfast

Stayed in December 2023

Room decorca bit dreary

The staff were exceptionally helpful.

Stayed in December 2023

Pool late opening

Bed

Stayed in December 2023

Working fan in bathroom

Staff very helpful.

Stayed in December 2023

When I tried to pay for drinks in the bar with a card, the transaction froze then failed. Hardly the fault of the hotel, but it detracted from the enjoyment of the experience.

The Crowne Plaza is a stylish modern hotel with good facilities and plentiful parking. It was pleasingly decked out for Christmas during our visit. The room was spacious and well equipped. Most of the staff were attentive and courteous.

Stayed in December 2023

Could do with better interior design it felt a bit 80’s

Clean, ok position bed was comfortable

Stayed in December 2023

Lovely hotel, very clean and friendly and polite staff

Stayed in December 2023

Location, bar, pool, staff.

Stayed in December 2023

Staff seemed to be a little disorganised.

Amazing food, cocktails & service! Everything was simple and went to plan. Great value for money!

Stayed in December 2023

Everything

Excellent hotel and nice location and very clean and ev charging point also.

Stayed in December 2023

Being charged for electric charge of car

Very clean, tidy and easy booking

Stayed in December 2023

Food was a bit bland and over price. The spa needs a full refurb.

The room was good

Stayed in October 2023

A shortage of towels in the room, two adults staying with two bath towels and only one hand towel.

Were an exceptional number of staff that were always friendly, pleasant and willing to assist, the bed was very comfortable and well equipped room.

Stayed in December 2023

I didn't like that in the spa u couldn't actually relax. Like on chairs and just watch or read a book in comfort. But that's not really a dislike

I enjoyed the relaxation.

Stayed in December 2023

Aircon in our room was broken.

Very clean, tidy and friendly. Would go again and not change a thing. No complaints.

Stayed in November 2023

This is our second time at this hotel and we loved it so much the first time we had to come back to unwind! I would say spa staff need to be more attentive to the area as the drinking water was empty and we felt very dehydrated, I understand that maybe as it was later in the night that possibly this is why however it should be thoroughly checked. Overall had a wonderful stay however someone’s alarm next door was ringing since early hours and wouldn’t stop the entire morning, clearly they area a very deep sleeper!

A great escape! Staff are very accommodating and helpful.

Stayed in November 2023