Very friendly staff. Issues dealt with immediately with appropriate responses. Rooms good, bed comfortable.All in all a great weekend.

Stayed in January 2024

The leisure facilities are a little tired but for what we paid we were happy

Great family room 2 double beds and a walk in shower, great facilities - swimming pool, sauna, steam room

Stayed in January 2024

The area from the female changing room to the swimming pool area, needs attention. The walls are peeling and have been in my last few visits. It needs refreshing and repainting, as it brings the standard down a bit, as if doesn't look nice at all. This is a pet friendly hotel and there were a little too many dogs for my liking on this occasion. Sometimes barking loudly.

Lovely relaxed environment in the bar area. The live music was good. The bed was comfortable. Nice smell as you enter the hotel reception space. The sauna steam and hot tub/jacuzzi are great.

Stayed in December 2023

Some noisy people staying and should have been told to quieten down by staff really, bar prices for food and drink expensive

Reception were really helpful and even gave us a complimentary breakfast as we had stayed there before

Stayed in January 2024

We asked for 2 bottles of water for the room and nobody came

Spa facilities were 10/10… Breakfast was great and so were the staff, very friendly.

Stayed in January 2024

Liked it all

Really nice stay

Stayed in December 2023

The lighting in the room, very dark. Bathroom very small.

It was very light in the entrance and very attractive. It had a nice swimming pool.

Stayed in December 2023

The spa facilities had different open and close timings to what was stated on website. I understand its a festive period but this should have been updated.

Spa facilities, breakfast buffet, bedroom and overall experience was great!

Stayed in January 2024

Coffee machine at breakfast area had issues. (But nice staff member fixed it). Third bed was not in the room when we arrived. Staff unaware. Not nice. After first night, our beds were not made, towels not changed, room not serviced at all. Seems we were forgotten.

Pool, sauna and steam room. And breakfast. And ample parking space.

Stayed in December 2023

Mould on windows, dirty cutlers, missing coffee mug in the room

Friendly and helpful people

Stayed in January 2024

The restaurants food prices were quite expensive for the quality. I was expecting better food for the price but the overall the food was still enjoyable

Overall stunning and very clean. Facilities were to a very good standard. And the bar/ entertainment was very enjoyable

Stayed in January 2024

Spa facilities were great open from early and all day, nice and clean also robes and towels etc provided. Good breakfast and room was nice modern and clean. Would recommended and would visit again in the future.

Stayed in December 2023

The breakfast, for the most part, was good. A very decent selection to choose from. The only negatives were the hash browns and the bacon - they were quite oily and tasted a bit stale. Unfortunately, checking out wasn't great. There was a sizeable que, and in the end, I had to leave my card on the side, as there just wasn't time to wait any longer. Another member of staff would have been helpful.

Loved the room- it was cosy, but not too small; clean and the bed was deliciously comfortable. We slept really well! The hotel itself - what we saw of it- was lovely. The Christmas decorations were simple, beautiful and gave just the right festive vibe.

Stayed in December 2023

Didn’t like the water was empty at the spa the whole time we were there & that breakfast was too busy we don’t get to have it

We didn’t get to have breakfast as it was too busy unfortunately. Room nice and clean. Spa nice also

Stayed in December 2023

The room was quite small and cramped - we struggled with the desk chair that got in the way. We ordered food using the room service. On the first occasion that we phoned, there was no answer, left a voicemail, but no-one phoned back.

The room was well appointed. The swimming pool, hot tub and steam room were great. Room service and breakfast were good.

Stayed in December 2023

Nothing

Beautiful place to have a quiet time

Stayed in December 2023

No dehumidifier in the bathroom so we got a little steamy after showering. The room was also cold, although we appreciated that there was an additional plug in radiator in the room.

Lovely staff, convenient location, good breakfast

Stayed in December 2023

Room decorca bit dreary

The staff were exceptionally helpful.

Stayed in December 2023

Pool late opening

Bed

Stayed in December 2023

Working fan in bathroom

Staff very helpful.

Stayed in December 2023

When I tried to pay for drinks in the bar with a card, the transaction froze then failed. Hardly the fault of the hotel, but it detracted from the enjoyment of the experience.

The Crowne Plaza is a stylish modern hotel with good facilities and plentiful parking. It was pleasingly decked out for Christmas during our visit. The room was spacious and well equipped. Most of the staff were attentive and courteous.

Stayed in December 2023

Could do with better interior design it felt a bit 80’s

Clean, ok position bed was comfortable

Stayed in December 2023

Lovely hotel, very clean and friendly and polite staff

Stayed in December 2023

Location, bar, pool, staff.

Stayed in December 2023

Staff seemed to be a little disorganised.

Amazing food, cocktails & service! Everything was simple and went to plan. Great value for money!

Stayed in December 2023