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Reviews of Cruachan Hotel 3 stars

Achintore Road, Fort William, PH33 6RQ, United Kingdom

#10 of 28 hotels in Fort William

Guests' Choice

Review score

Based on 4250 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    An enjoyable stay in a lovely hotel in a stunning location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    As a Blue Badge holder we checked in early to secure a parking spot as it wasn’t possible to reserve a parking space and the nearest car park is 400mtrs away.

    The quality of the room facilities including the bathroom was excellent. We dined in the restaurant and found the food quality and presentation to be higher than we anticipated. The breakfast buffet was very good with staff in attendance should they be needed. The location with its stunning views across Loch Linnhe and close proximity to Fort William made it a perfect stop over.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin
    • Stayed 2 nights
    • Submitted via mobile

    Friendly, clean, beautiful setting by the loch, great staff, beautiful room.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Excellan location - lovely room - a little disappointed with lack of variety at breakfast.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was same every morning. I requested some scrambled egg and I was told I could not have anyTinned fruit instead of fresh.

    Excellent room with lovely view. Top spec in bathroom and bed linen

    Stayed in April 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family
    • Stayed 1 night
    • Submitted via mobile

    The breakfast staff seemed to rush us out. Looking at their watch, hovering, and obviously sighing (and we were not the last guests in the room for breakfast). That was the only thing I did not like.

    Clean, great room, comfortable, good breakfast. Very friendly reception

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Single
    • Stayed 2 nights
    • Submitted via mobile

    The location is ideal. Staff were friendly could do with more training.

    Stayed in March 2024

  • Reviewed: 10 May 2024

    9.0
    Very comfortable. Close to main strip but far enough away for it to be quieter.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location. Very clean. Friendly. Family suite was perfect.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Nice place to stay in port William
    • Leisure trip
    • Family with young children
    • Family
    • Stayed 1 night
    • Submitted via mobile

    Nice building. Good restaurant

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast initially very little cooked breakfast available at buffet. The when restocked wasn’t particularly warm

    Good location, good condition, clean

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Breakfast was very good

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking spaces, could do with more space.

    Location was fantastic, with lovely views. The hotel was clean and tidy with comfortable beds. Shower was nice and hot. Breakfast was on point.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Overall a great stay in a great location with friendly staff!
    • Leisure trip
    • Group
    • Twin
    • Stayed 2 nights

    Breakfast was included which was great, but it was not kept warm enough -- maybe b/c we were eating towards the end of the breakfast time frame. But it was reasonable.

    The room was great; lovely view, good location -- the bathroom was pretty and clean, although definitely made for very tall people -- it was hard to grab the towels since they were so high up within the tub area - lol! Staff was very friendly -- we were supposed to arrive around 10 pm via train, but b/c of delays we didn't arrive until after midnight! I texted with the staff via the app several times as our journey progressed, and they were very responsive, assuring me it would not be an issue to arrive so late. They even sent me numbers of cab companies to call, and suggested I call them in advance -- so we had a cab waiting for us.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Relaxing break
    • Leisure trip
    • Family with young children
    • Twin
    • Stayed 2 nights
    • Submitted via mobile

    Continental part of breakfast could have had more choices

    Staff were friendly, room had a lovely view & was very clean

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Nice cozy hotel
    • Leisure trip
    • People with friends
    • Twin
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Quick check in, check out. Clean, comfortable room, good parking.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single
    • Stayed 1 night
    • Submitted via mobile

    Great and comfortable stay. Breakfast was nice as well.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Easy access to Fort William from the hotel.
    • Leisure trip
    • Group
    • Twin
    • Stayed 3 nights

    Noise from other guests in the corridor and rooms adjacent to our room. We had asked specifically for a quieter spot and this did not turn out to be the case. Also our keycard stopped working on three seperate occasions which meant extra trips back down to reception to get it working again!

    Free parking at this location was good as we were able to walk into town to do all the things there within 10 minutes or so and there were good facilities in the city centre.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    An okay hotel for a short stay.
    • Leisure trip
    • Couple
    • Twin
    • Stayed 1 night
    • Submitted via mobile

    Walls were like paper. Could hear the next door neighbour snoring the whole night. Breakfast did not have much variety.

    Clean room and free parking, good stop before heading to Glenfinnan.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Charming and well located
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    A comfortable night spent at this very good hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Everything very good'

    breakfast was good, room was absolutely excellent. The location was fair, we only stayed 1 night so didn't leave the hotel'

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single
    • Stayed 2 nights
    • Submitted via mobile

    Heaters in the room and bathroom were not clear how to control temperature. Room had all I needed but was very compact the view from the window being a close rockface ( but at least it had a window with daylight)

    Staff were lovely, friendly and helpful

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Remember your earplugs!
    • Leisure trip
    • Group
    • Twin
    • Stayed 2 nights
    • Submitted via mobile

    The walls are so thin - absolutely NO soundproofing in room- could hear next room conversations clearly, and every single footstep from the room above!! Such a pity as it looks as if hotel has recently been refurbished- if only they’d put in some soundproofing!! View from room was a wall !!

    Good location.Clean room- interior looks as if it’s been recently upgraded Friendly and helpful staff Reasonable choice at breakfast.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    A nice place to stay !
    • Leisure trip
    • Family with young children
    • Family
    • Stayed 1 night
    • Submitted via mobile

    Everything was good ! Rooms were a bit warm and we struggled to make it colder.

    The building is very nice and clean ! The staff is friendly and professional.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a bit disappointing, no fresh fruit, no sliced cheese nor ham.

    Friendly staff.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good location, food. Rooms hit and miss?
    • Leisure trip
    • Couple
    • Twin
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was self serve buffet style and was luke warm (maybe the timing of coming down for breakfast - 8.30am) and not checked on to see if anything needed refilling, ran out of sausage and beans when I went up. The room its self was lovely but the location of it was not, we were at the back of the hotel and our window view looking straight at a wall. The rooms do not seem very sound proof, in the evening we could hear a guest upstairs walking around his room as if he was in our own. We could hear next doors shower running thinking it was ours.

    The location of the hotel was amazing, the staff were perfect and evening meals were also great. The beds were really comfortable and warm.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Excellent hotel, good value for money
    • Leisure trip
    • Group
    • Twin
    • Stayed 3 nights
    • Submitted via mobile

    Towels not big enough

    Very clean, great breakfast

    Stayed in April 2024

Showing 1 – 25

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