1 West Coates, Edinburgh, EH12 5JQ, United Kingdom
#132 of 167 hotels in Edinburgh
Guests' ChoiceBased on 1799 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
8.4
Facilities
7.5
Staff
8.5
Value for money
7.5
Free WiFi
7.8
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End of dialog contentReviewed: 29 April 2024
Joel
Puerto RicoNothing really that stood out.
Location. Helpful staff. Clean and cozy.
Stayed in April 2024
Reviewed: 28 April 2024
Gladys
United KingdomThe room provided to me is close to the reception, making it very difficult for me to sleep. The noise was very disturbing, there is also some noise coming from above. I didn't quite sleep well during my stay
The location, proximity to centre and the conference centre I had to go to. Breakfast was continental, and the selection was good Commute to and from the airport was easy The bathroom and the bed were very neat and tidy
Stayed in April 2024
Reviewed: 28 April 2024
Anne
United KingdomNothing
The room was nice and clean. Staff were really friendly too
Stayed in April 2024
Reviewed: 27 April 2024
Kay
United KingdomLights are too bright. There is no other options. Shower is not hot enough.
Room are clean.Staff are very helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Emilio
ItalyThe staff and the position
Stayed in April 2024
Reviewed: 19 April 2024
Saleha
United KingdomVery clean and staff was great
Stayed in April 2024
Reviewed: 18 April 2024
Monika
United KingdomHot worker issue Resolved within one hour but very annoying when after whole day you can’t take a shower because there is no hot water
Very god localisation close to city centre
Stayed in April 2024
Reviewed: 18 April 2024
James
United KingdomThe breakfast was poor for the price with no choice of what you wanted cooked
The size of the room
Stayed in April 2024
Reviewed: 18 April 2024
Liam
United KingdomIt’s fairly basic but adequately meets my needs.
It is well situated, relatively clean and available.
Stayed in March 2024
Reviewed: 14 April 2024
Sebastian
SwitzerlandDoor bell starts ringing early in the morning until night time… harsh wake up call.
Location.
Stayed in April 2024
Reviewed: 13 April 2024
Sonja
United KingdomThe lights at the side of the bed didn't seem to work. The tea and coffee supplies ran out quickly, but it was easy to ask the reception staff for more. It was very windy during our stay and one of the window blew open overnight. The window catch wasn't very secure.
The parking facilities were good, but cost more that I expected. The staff were very helpful and friendly. The room was good and at the back of the hotel which cut down on traffic noise. I would stay there again.
Stayed in April 2024
Reviewed: 10 April 2024
Kuroorputhenpurayil
IrelandGreat location.Rooms are good and clean.
Stayed in April 2024
Reviewed: 10 April 2024
Shannon
United KingdomThere was no lift (that I saw) so if you've got mobility issues then I would advise asking for a room on the lower floors. Due to being in an attic room, the ceiling was low (especially in the bathroom) so be mindful if you're quite tall. I didn't see a lot of staff, but it thankfully wasn't so busy that it was too much to deal with (the receptionist also seemed to be dealing with the breakfast service). I would have loved for the cooked breakfast to be a buffet-style, but I understand why it wasn't - not a negative point because it can be changed, but you will need to select a time you're going down for breakfast rather than just turning up. We found a previous guests' dusty sock underneath the TV/dresser when we were packing to go home so that was pretty funny.
The location is good for a visiting the city, with it being around a 15-20 walk into the centre or a short bus ride from the stop outside - the hotel is not badly priced for what you get. The room and separate bathroom was clean, well-equipped and even quaint and but if you run out of tea/coffee and milk, the staff are happy to restock for you. Breakfast was lovely and the continental was a buffet-type service so you could help yourself to toast, cereals, etc. There was a safety policy where they lock the door after a certain time so you're reassured in the fact that only guests and staff can come in after hours.
Stayed in February 2024
Reviewed: 8 April 2024
Alan
United Kingdomcould not get wi fi access on any of my devices in my room.
Clean , good facilities , good continental breagfast and value for money excelleent
Stayed in April 2024
Reviewed: 8 April 2024
Yunus
TurkeyThe location is near the Edinburgh center. You can just take a tram at the stop which is 5 min walking to reach the city center. The room was clean and comfortable. The staff was helpful and kind.
Stayed in March 2024
Reviewed: 7 April 2024
Charles
United KingdomNa.
Very good bus links to the city. Rooms were comfortable and spacious.
Stayed in April 2024
Reviewed: 6 April 2024
Lorraine
United KingdomBreakfast should be included as not really worth the extra charge
Great location close to restaurants and public transport
Stayed in April 2024
Reviewed: 6 April 2024
Amy
SingaporeOnly thing is that you can hear the noises from the creaking sound upstairs when people are walking & people checking in/out. I didnt mind it but wouldnt recommend for light sleepers.
Location is excellent, airport bus stops right in front, easy access to the centre by tram/bus. Room is confortable, tv has many channels.
Stayed in April 2024
Reviewed: 5 April 2024
David
United KingdomGreat location for the rugby
Stayed in February 2024
Reviewed: 3 April 2024
Viktoriia
United KingdomFriendly and helpful staff. Good conditions for relaxation. I was pleasantly surprised by the presence of a refrigerator in the room.
Stayed in March 2024
Reviewed: 28 March 2024
Kathryn
United KingdomTv didn't work fully Bathroom light timed out whilst in shower Denied breakfast although boking stated this was included and was only allowed if I paid extra- I booked with breakfast to meet my medical conditions, Bedroom by reception desk so noisy especially in thr morning
Good location Clean Comfortable bed
Stayed in March 2024
Reviewed: 27 March 2024
Dionysia
GreeceThe room and the bathroom were quite large, the bed was comfortable. Easy access from the airport. Close to the city centre.
Stayed in December 2023
Reviewed: 26 March 2024
Gill
United KingdomClose to Haymarket Station
Stayed in March 2024
Reviewed: 25 March 2024
Campher
South AfricaFriendly staff. Good location. Clean and neat.
Stayed in March 2024
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