Llangybi, Usk, NP15 1PG, United Kingdom
#19 of 26 hotels in Usk
Guests' ChoiceBased on 1907 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
7.2
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End of dialog contentReviewed: 25 February 2024
Shane
United KingdomThe staff were very friendly and welcoming. The room was nice and spacious. Really enjoyed the indoor swimming pool and jacuzzi. Breakfast in the morning was tasty but the scrambled egg wasn't for me. We had food at the restaurant on the Tuesday evening it was amazing. The only downfall they don't cater non alcoholic beverages. But all in all me and wife really enjoyed it and will definitely be returning.
Stayed in February 2024
Reviewed: 24 February 2024
Callie
United KingdomThe room we stayed in really needed updating and some modernisation. Service in the dining room wasn’t great, could be more welcoming and friendly.
Spa and leisure facilities are amazing, absolutely loved the pool room! We stayed in the standard double room,. It had everything you needed for a comfortable stay, however could do with some updating and modernisation. (And some soundproofing, we had a perfect audio of the room above us..I’ll leave you to imagine what they were up too..) but we still Loved the feel of the place, beautiful scenery around too! Food was excellent, shame the same couldn’t be said about the service in the dining room. The older lady who mainly served us wasn’t very welcoming nor friendly, only thing I can say negative about the stay. Was made to feel like we were an inconvenience arriving as one of the later tables of evening. All other staff we met in the reception and spa however were lovely and most helpful!
Stayed in February 2024
Reviewed: 22 February 2024
Lynette
United KingdomUnfortunately electrics kept tripping through night causing loud beeping and emergency light to cone on above bed, so we ended up sleeping on settee we didn't say anything because we'd had a well needed weekend away and everything else was great
Lovely location, staff, facilities and food , an ideal relaxation spot, to gave a sister catch up, upgraded to the bridal suite too which was like having our own little cottage
Stayed in February 2024
Reviewed: 21 February 2024
Sheridon
United KingdomI can't think of anything...
Our room was large with a comfortable good size bed. We enjoyed a special evening for dinner whereby a very good Saxaphone player entertained us the whole evening. Breakfast was good. The grounds are lovely. The staff were friendly and exceptionally helpful, and a special mention for Dennis, the Night porter.
Stayed in February 2024
Reviewed: 21 February 2024
Gemma
United KingdomFood but breakfast was brilliant
The hotel was brilliant but the room was all booked up to have evening meal but ate in the bar and the food was very very poor for the money I can send pictures it was that bad for £60 There was about 5 chips on eat plate and the steak was grisly . Economy burger to
Stayed in February 2024
Reviewed: 20 February 2024
Samantha
United KingdomBreakfast on sunday was good as buffet. Monday we were only served a tiny breakfast
The Spa and the bed
Stayed in February 2024
Reviewed: 20 February 2024
Catrin
United KingdomBed was uncomfortable, food wasn’t very nice and not enough on the menu
The spa facility’s
Stayed in February 2024
Reviewed: 19 February 2024
Wayne
United KingdomRooms need updating
Quiet and relaxing
Stayed in February 2024
Reviewed: 18 February 2024
Rees
United KingdomNice hotel lovely grounds freindly staff good gym Spa and pool. Nice atmosphere in bar. Restaurant could have a better atmosphere but⁷ overall had a nice stay and would recommend good value for money with rhe facility's on offer
Stayed in February 2024
Reviewed: 17 February 2024
Morgan
United KingdomThe only thing I didn't like was the very limited choice of draught lager too chose from
It was very peaceful and quiet, set in a great location away from everything else which was exactly what we were looking for
Stayed in February 2024
Reviewed: 17 February 2024
Bethan
United KingdomJacuzzi not working.Breakfast disorganised.no seats available,has to queue and wait for food for at least 20 mins
Stayed in January 2024
Reviewed: 14 February 2024
Natalia
United KingdomHot tub was not working at the time of our stay, not a great deal of choice for the menu on the Saturday evening, also our room was completely roasting to the point we bearly slept it was so hot.
We loved that it was out of the way and very peaceful facilities were good and staff were brilliant.
Stayed in February 2024
Reviewed: 13 February 2024
Grigg
United Kingdomrestaurant food luke warm on service, very poor wifi connection, breakfast food arrived almost cold
Beautiful location, lovely rooms, welcoming reception staff, comfy bed, nice shower
Stayed in February 2024
Reviewed: 12 February 2024
Michael
United KingdomSwimming pool was colder than last time. Breakfast was still very tasty but less choice than last time.
Stayed in January 2024
Reviewed: 12 February 2024
Nicola
United KingdomThe food wasn't the best could have done more variety
The rooms, hotel and leisure facilities were excellent Fantastic staff most helpful
Stayed in February 2024
Reviewed: 11 February 2024
Ruth
United KingdomAs expected the hotel feels in need of some updating but everything else makes up for that.
The staff were very friendly and helpful. The room was very spacious and comfortable. Breakfast and dinner were good on both days - lots of choice and served in good time.
Stayed in February 2024
Reviewed: 10 February 2024
Griffiths
United KingdomSupper menu was expensive food on the evening not great
Lovely staff .loved the dj on a friday .spa treatments were very good .spa was lovely .definitely stay again .rooms were lovelyb
Stayed in February 2024
Reviewed: 10 February 2024
Clouisegreening
United KingdomOur room was a little shabby , dont mind dated but the shower head had black mould (was time for a new shower head I think) and there were a few crusted over "ickys" on the walls. We stayed in room 42. Behind the bed very dusty. The drinks prices at the bar almost made me fall over £10.30 for a double malibu and coke but wines were priced as expected .
The pool and spa facilities were amazing and I'd come back again just to use them again the pool was warm and the low lighting was lovely to relax in with beautiful deco and murals, a truly beautiful place . Breakfast was delicious really good quality of everything and buffet style was worth the money definitely. Staff members were all very pleasant and helpful. Room was well equipped with tea and coffee making facilities, morning board , extra pillows and hair dryer. We had a good price on the room and would definitely return when the offers on rooms are on.
Stayed in February 2024
Reviewed: 8 February 2024
Jones-hughes
United KingdomThe facilities looked a bit tired eg rooms & en-suites could do with a bit of as revamp.... but can't complain at the price.
Nice room and clean comfortable bed. Nice breakfast and excellent customer friendly staff.
Stayed in February 2024
Reviewed: 3 February 2024
Ceri
United KingdomHad meal in restaurant, they mixed up the order and when corrected one of the meals was cold.
Leisure facilitites
Stayed in January 2024
Reviewed: 29 January 2024
Ian
United KingdomGenerally the venue felt dated and many areas are in need of freshening up! The breakfast options were fairly basic, but adequate.
The location and staff were great. Room was nicely heated, clean and comfortable.
Stayed in January 2024
Reviewed: 28 January 2024
Andrew
United KingdomNothing to dislike.
Spa and breakfast
Stayed in January 2024
Reviewed: 26 January 2024
Steve
United KingdomFelt old and ancient
Needs updating badly
Stayed in January 2024
Reviewed: 24 January 2024
Dee
United KingdomStaff was the friendliest we stood at bar for over 10 min waiting to be served no one on reception wen we arrived and had to wait ,my room number for door was different to our meal order and drinks was a little bit expensive and no strongbow on tap .
Pool and spa breakfast
Stayed in January 2024
Reviewed: 24 January 2024
Emily
United KingdomThe whole place appeared to have damp or leaks in someway. The staff do their best but it needs an overhaul and money spent on it. You need to factor in taxis for this hotel, however still definitely worked out a lot less than the Celtic.
Affordable, free parking, breakfast was nice. Pool is really lovely, sauna hot and steam room good too. Staff are lovely and friendly and the hotel was clean enough. My room was great and dry. Beautiful scenery, it's quite out in the sticks.
Stayed in January 2024
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