416-418 Promenade FY1 2LB, Blackpool, FY1 2LB, United Kingdom
#240 of 250 hotels in Blackpool
Guests' ChoiceBased on 182 hotel reviews
5.0Cleanliness
5.9
Comfort
5.9
Location
6.5
Facilities
5.3
Staff
7.2
Value for money
5.9
Free WiFi
7.5
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End of dialog contentReviewed: 10 May 2024
Suzanne
United KingdomTatty decor
Comfy bed
Stayed in May 2024
Reviewed: 29 April 2024
Darren
United KingdomNot a thing
Had to leave next day rooms was unfinished etc
Stayed in April 2024
Reviewed: 13 November 2023
Emma
United KingdomTea and coffee facilities but no tea or coffee. Bed was comfy but wasnt good for my back. Matress was very soft and having a spinal condition wasnt good for me.
Friendly service very helpful and polite.
Stayed in November 2023
Reviewed: 12 November 2023
Rachael
United KingdomThere was a kettle and cups but no tea or coffee ! Bare light bulbs! No hot water in sink had to boil kettle to wash !! Cold room did not have radiators on in November Smelt musty in wardrobes No extra pillows
Can't really say there was 1 thing we liked ! 😒
Stayed in November 2023
Reviewed: 3 November 2023
Matthew
United KingdomToilet needs securing down and also need a mirror where dressing table and maybe a few photos as room felt plain and dull
Bed was comfy
Stayed in November 2023
Reviewed: 2 November 2023
Kelly
United KingdomWe didn't like the fact that from Tuesday when we arrived to checking out on Thursday the rooms wasn't tidied no fresh towels or bedding the tea and coffee supplies was limited wasn't even a spoon to make a coffee. Let alone refilled when we managed to use them. Had to go supermarket for our own teabags and things. Didn't even offer to or ask if we need fresh towels or bedding or tidying around. The windows was marked from top to bottom apart from one. The shower curtain was a normal curtain didn't keep the water in. I myself ended up slipping in the wet floor. And to me it was falsely advertised. Had nothing what it says in the description.
The hotel was in a good location and fairly clean. When you did see staff there was polite.
Stayed in November 2023
Reviewed: 31 October 2023
Ian
United KingdomNo WiFi in room (top floor). TV not working, no aerial, no cable. Bathroom light not working.
Reception staff very helpful and welcoming. Great location on the Promenade.
Stayed in October 2023
Reviewed: 1 October 2023
Gradwell
United KingdomThe noise of the other residents and the lack of sleep because of it..
Didn't have breakfast location was poor.
Stayed in September 2023
Reviewed: 8 September 2023
Pearcy
United KingdomWas giving a room at the top of the hotel when I had a 6 month old baby (very annoying have to climb 4/5 flights of stairs). Very dark in the hotel, window was broken in the room. The door had to be slammed to be closed and yanked to be open (this woke my babe up every time). Had to find parking when other rooms was aloud to park right out in front of the hotel.
Very welcoming and friendly. Always helped out if he seen any one struggle (bags, prams ect).
Stayed in August 2023
Reviewed: 4 September 2023
Susan
United KingdomThe TV wouldn't work could not get a signal that was the only downfall
Location was well out of the way from the north pier , bed was comfortable. On arrival staff was really helpful and helped to carry luggage
Stayed in September 2023
Reviewed: 3 September 2023
Torsten
United KingdomDamp smell Dead pigeon on window cill (outside)
Stayed in August 2023
Reviewed: 28 August 2023
Jade
United KingdomThe guests at this hotel have no respect for other guests, they were shouting and swearing until all hours of the morning. There was a loose aerial wire behind the mirror in our room that my 3 year old easily spotted. The windows in our room were filthy and black, The staff were lovely, but the hotel just wasn’t my cup of tea. Really out dated and the decor just makes the hotel look unclean
The bed was clean and comfortable
Stayed in August 2023
Reviewed: 19 August 2023
Paige
United KingdomThere was stains in bedding room cold they defo need to work there hygiene iam very clean person staying dirty bed that horrible won't be staying there again
Nothing
Stayed in August 2023
Reviewed: 18 August 2023
Dean
United Kingdomthe curtains were faulty and did not fully closed, there was no coffee in the room, room urgently needs renewing but that is already planned. Windows are blown and cant see out of.
The manager was nice
Stayed in August 2023
Reviewed: 27 July 2023
Paul
United KingdomNo tv .
Spacious room and comfortable bed .
Stayed in July 2023
Reviewed: 17 July 2023
Patrick
United KingdomRoom sparse. Windows either dirty or blown so couldn't see out. Curtains would be better used as a floor cloth. Breakfast in general was ill organised. Only one kettle for tea/coffee, needed to keep asking for it to be filled with water. Bacon uncooked but rest satisfactory.
Bed was comfy and clean. Bathroom clean. Good location near tram stop so easy to get around.
Stayed in July 2023
Reviewed: 15 July 2023
Michael
United KingdomVery poor there
Stayed in June 2023
Reviewed: 10 July 2023
Murphy
United KingdomEverything
Nout
Stayed in July 2023
Reviewed: 8 July 2023
Dan
United KingdomOld fashioned. Needs a revamp
Good location
Stayed in June 2023
Reviewed: 15 June 2023
Karol
United Kingdomwindows dont close, smelly. need a refurb asap!
nice personel
Stayed in June 2023
Reviewed: 25 May 2023
Ian
United KingdomHaving no female with me.
My stay for the price paid was balanced correctly. It is run by a lovely hard-working family that couldn't do enough for me. Before coming I knew this hotel was going through a refurbishment process and expected this for the price paid. It is always easy to moan but I cannot say what a lovely stay it was. I have stayed in great hotels with poor people and service yet this family gave my a sea front room and extra blankets etc. All in I cannot complain and thank you for my stay.
Stayed in May 2023
Reviewed: 7 June 2024
Kirstie
United KingdomDidn't get what I paid for . No heating in room . Windows were dirty couldn't see the sea view I paid for . Curtain rail hanging off wall so couldn't close curtains on that side . Inside hotel looks nothing like the photos on booking.com . Wardrobe didn't close. No hot water in sink in bathroom .
Only thing we liked was the size of the room
Stayed in June 2024
Reviewed: 3 June 2024
Shipley
United KingdomNa
I like everything about the hotel and the staff was friendly and I will stay here again
Stayed in June 2024
Reviewed: 2 June 2024
Rebecca
United KingdomRude staff Filthy room and bed Sticky surfaces Broken windows and wardrobe Was told was not allowed to check cleanliness of room Was threatened with cameras Just absolutely vile Please be aware that these pictures are up close as the woman was trying to state that the room was prepared for our arrival
Nothing
Stayed in May 2024
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