Red Bank Road, Grasmere, LA22 9SW, United Kingdom
#9 of 13 hotels in Grasmere
Guests' ChoiceBased on 1273 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Katherine
United KingdomWe had a disability friendly room which was spacious. The breakfast was plentiful with lots of choice. The staff were welcoming friendly & helpful with information about transport & location .
Stayed in April 2024
Reviewed: 29 April 2024
Matthew
United KingdomA little under staffed.
Location was perfect. Hotel was clean and comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Kevin
United KingdomNothing I didn't like but the bar wasn't quite as great as it was a few years ago when I was last there. But still perfectly good enough.
Amazing large and comfortable room in a perfect location.
Stayed in March 2024
Reviewed: 24 April 2024
Mary
United KingdomNothing
The rooms were large and luxurious
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
United KingdomFriendly. Helpful. Great breakfast. Clean rooms. Comfortable bed
Stayed in April 2024
Reviewed: 13 April 2024
Kathleen
United KingdomMattress on bed felt a bit like a waterbed. Everytime someone in the bed moved the other person felt it.
Room was lovely and the food in the restaurant was great. Good atmosphere in the bar. Staff were friendly. Location perfect.
Stayed in April 2024
Reviewed: 10 April 2024
Russell
United KingdomNoise from accommodation above. (Stayed on 2nd floor)
Location, Food and the room
Stayed in March 2024
Reviewed: 8 April 2024
Charles
United KingdomHotel Room/ Car parking/Bar & Restaurant/ Breakfast - All Good. We wouldn't hesitate to use the facilities again..
Stayed in March 2024
Reviewed: 5 April 2024
Linda
United KingdomNothing, all good.
We stayed in one of the mews suites, it was delightful, and extremely practical with having our small dog with us.
Stayed in April 2024
Reviewed: 4 April 2024
Jonathan
United KingdomDinner Menu all too rich, struggled with car charging, as no overnight charging and nearest fast charger was Windermere only 4 charges all busy so wasted 2 hours on return journey home.
Excellent Breakfast
Stayed in March 2024
Reviewed: 4 April 2024
Christopher
United KingdomPoor WiFi signal in the rooms
Everything and a lovely breakfast
Stayed in April 2024
Reviewed: 28 March 2024
Gary
United KingdomSlight smell in room (17)
Great location with ample parking
Stayed in March 2024
Reviewed: 25 March 2024
Stephen
United KingdomThere were too many dogs in the bar. One was sat directly in front of the door, and as it was quite large, there was an accident waiting to happen.
The location was excellent. The hotel was very nice & quiet. The bar was ideal with plenty to choose and the food was very good, as were the staff
Stayed in March 2024
Reviewed: 10 March 2024
Claire
United KingdomWe had no hot water, the guest must have used it all up and my partner had to have a cold shower, I opted to wait an hour and a half for it to get warm.
Fab location, lovely food, brilliant breakfast and lovely property
Stayed in March 2024
Reviewed: 10 March 2024
Karen
United KingdomGreat location. Property very clean. Comfy beds and nice toiletries. Reception staff warm and friendly. Free parking. Good food in the restaurant.
Stayed in March 2024
Reviewed: 9 March 2024
Carole
United KingdomNothing to dislike
Lovely room and beautiful views. Right in the middle of grasmere... Breakfast was delicious... Staff very friendly and helpful loved our stay.. our 4th visit and definitely not our last
Stayed in March 2024
Reviewed: 8 March 2024
Dai
United KingdomTruly wonderful location. Very friendly staff. Excellent breakfasts. Brilliant bar ( seperate but attached) great atmosphere, good food, attentive staff.
Stayed in March 2024
Reviewed: 7 March 2024
Lindsay
United KingdomNothing!
Really dog friendly, excellent breakfast
Stayed in March 2024
Reviewed: 29 February 2024
Jvicini
United KingdomThe floor of the bedroom was inclined. Central heating was faulty ( but an alternative worked out)
Lovely hotel. Despite being short staffed, the existing staff was very helpful and pleasant. It is a quiet place. The living room with the chimney was comfy and cosy. Good parking. The pub adjoining is lively.
Stayed in February 2024
Reviewed: 29 February 2024
Tomasz
United KingdomBreakfast and room - both very nice.
Stayed in February 2024
Reviewed: 26 February 2024
Geoffrey
United KingdomGood breakfast & excellent location, friendly staff
Stayed in February 2024
Reviewed: 18 February 2024
Carol
United KingdomPillows in bedroom were a little bit too hard so maybe have one firm pillow along with a firm one
Excellent breakfast Fabulous location Lovely room very spacious
Stayed in February 2024
Reviewed: 15 February 2024
Madeleine
United KingdomWe would have preferred a larger duvet as once we were in bed the duvet didn't reach the sides.
The location was excellent, food very good and our room was spotlessly clean.
Stayed in February 2024
Reviewed: 13 February 2024
Chris
United KingdomRoom was freezing cold despite radiator being on full bit was uncomfortable to be in there. Breakfast area was also very cold meaning everyone had to be wrapped up with jumpers etc.
Location, food, grounds
Stayed in February 2024
Umag, Croatia
Ischia, Italy
Willoughby, USA
Castlegregory, Ireland
Casalabate, Italy
Sankt Margarethen, Germany
Pettenasco, Italy
Luhačovice, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content