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Reviews of Dalston Hall 4 stars

Dalston, Carlisle, CA5 7JX, United Kingdom

#3 of 11 hotels in Carlisle

Guests' Choice

Review score

Based on 682 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    It could have been really nice
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The wifi was very poor and the gas supply issue meaning reduced breakfast availability and lack of hot water was disappointing

    The very busy young lady that handled the check in, served at the bar and also worked alone in the restaurant was excellent!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Great huge bedroom, romantic, friendly, great restaurant & complementary breakfast. Only downer was no internet in b
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Environment …a castle, great complementary breakfast

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Fantastic!! No 1 experience, love to visit again!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I thought the place was outstanding, The venue was AAA, the abode was outstanding with delightful staff, highly recommend.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    N/A

    An amazing & enjoyable stay..

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    A lovely place for a romantic get-away. Great staff!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Two very minor things: With no key for the front door, it's difficult to leave the building after 10pm. We were told that the Northern Lights might be visible while we were there, but going out into the grounds to see them would have meant that we'd need to call the night porter to let us back in. Also our breakfast was really quite undercooked. We had the veggie breakfast - the sausages were still quite pink and the hash brown very pale.

    Dalston Hall is a beautiful building in attractive surroundings. A special thank you to the member of staff who checked us in, while looking after the attendees for a family fun day that was also running. She couldn't have been more helpful, or more professional.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Lovely stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Beautiful room, helpful and friendly staff. Delicious breakfast

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Lovely staff and location
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Food bed and surroundings

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Delightful!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was all good!

    The venue was a delight to explore in the evening sunshine, friendly staff and a lovely breakfast.Really enjoyed our stay!

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Fabulous stay and would come back!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The only thing that we could fault was that the shower didn’t heat up and we had very cold showers which wakened us up!

    Everything was absolutely beautiful, the location was amazing, the place was spotless. Staff were very friendly and it felt like we had our own personal castle!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Enjoyable, comfortable, relaxing and good value for money.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The cups were too small for the beverage machine at breakfast and overflowed.

    We liked the gardens. It was a nice breakfast. It was enjoyable to play pool. There was a well stocked bar. Staff were friendly. Lots of interesting artefacts in the hotel.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    wow what a place
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    cant fault anything

    stunting place rich in history , looks like the perfect wedding destination

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Affordable luxury rooms with attentive but not intrusive staff
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Beautiful venue

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    How old it looked but still preferably new. Love the game room was a lovley touch plus the bath in the bedroom!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Perfect
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect I could not fault it.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Perfect weekend away
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The only slight niggle was that the shower temperature fluctuated from warm to cold, but it didn’t cause any problems and it could well be due to something I was/wasn’t doing. And I will definitely be returning.

    Perfect stay for a birthday celebration. Stunning accommodation and exceptional staff, especially Samantha who went out of her way to make our stay extra special and memorable. The bed was really comfortable and the whole venue was immaculate. Food was great, a fantastic selection for breakfast and a lovely choice for evening meal and it was all delicious. We will definitely be returning.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Our wedding stay
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Some plumbing issues reported. Vegetarian options could be a lot better. Larger cups for the overflowing latte from the machine! Pot holes in the upper carpark and driveway need attention.

    Beautiful building and grounds. Lovely staff. Great location.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Nothing.

    Wonderful location, great breakfast, terrific room. We'd chosen Dalston Hall as our original booking had to cancel on us. Totally amazed at the room and the location. Despite arriving late, the staff were brilliant.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Garden in front of the house was tidy but could do with some flowers.

    Wonderfull location and felt set back in an another century.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night

    Shower water temperature wasn't consistent but fine.

    Bedroom was large and airy with excellent bed and very nice bathroom. Very quiet at night, so had a good night sleep and very nice place to stay. Staff were pleasant and attentive.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    everything was perfect 🥰

    Everything was amazing from start to finish. Bedrooms,the food,the grounds and the people.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    A nice short stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    A. Lift

    Breakfast good , I prefer a teapot with my breakfast none available.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Beautiful hotel in an excellent location
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    While room itself was clean and comfortable, the Wi-Fi was non existent (room 3) from two mobile devices and a laptop. With the hotel's location being in a mobile "good luck" location (varied between E, 4G and 5G), I'd be wary of what room you are accommodated in should you be staying here on business. Apparently the Wi-Fi issue had been reported to supplier some time before and was still "being worked on"... As we only stayed one night for leisure, this didn't impact on our experience but may do for others.

    Beautiful location in excellent grounds maintained to a high standard. Breakfast was excellent quality (and quantity). Room was comfortable and clean. Staff friendly not just on arrival but on all contact.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Impressed from start to finish
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    quiet hotel in semi-rural location with lovely staff and comfy rooms will definitely use again
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    there look to be long standing road works and road closures in the vicinity so had to take a detour - not the hotels fault obviously!

    Great personal service from the staff - I was arriving late and the duty manager phoned me to check if I was wanting food on arrival. Nice selection of drinks at the bar and Jacuzzi in room just what was needed after a long drive. Breakfast choice and service was also excellent.

    Stayed in April 2024

Showing 1 – 25

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