Dalston, Carlisle, CA5 7JX, United Kingdom
#3 of 11 hotels in Carlisle
Guests' ChoiceBased on 682 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
8.5
Staff
9.2
Value for money
8.8
Free WiFi
7.0
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End of dialog contentReviewed: 15 May 2024
Tim
United KingdomThe wifi was very poor and the gas supply issue meaning reduced breakfast availability and lack of hot water was disappointing
The very busy young lady that handled the check in, served at the bar and also worked alone in the restaurant was excellent!
Stayed in May 2024
Reviewed: 13 May 2024
Heather
CanadaEnvironment …a castle, great complementary breakfast
Stayed in May 2024
Reviewed: 13 May 2024
Stewart
AustraliaI thought the place was outstanding, The venue was AAA, the abode was outstanding with delightful staff, highly recommend.
Stayed in May 2024
Reviewed: 13 May 2024
Richens
United KingdomN/A
An amazing & enjoyable stay..
Stayed in May 2024
Reviewed: 13 May 2024
Terry
United KingdomTwo very minor things: With no key for the front door, it's difficult to leave the building after 10pm. We were told that the Northern Lights might be visible while we were there, but going out into the grounds to see them would have meant that we'd need to call the night porter to let us back in. Also our breakfast was really quite undercooked. We had the veggie breakfast - the sausages were still quite pink and the hash brown very pale.
Dalston Hall is a beautiful building in attractive surroundings. A special thank you to the member of staff who checked us in, while looking after the attendees for a family fun day that was also running. She couldn't have been more helpful, or more professional.
Stayed in May 2024
Reviewed: 13 May 2024
Joanna
United KingdomNothing!
Beautiful room, helpful and friendly staff. Delicious breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Keith
United KingdomNothing
Food bed and surroundings
Stayed in May 2024
Reviewed: 9 May 2024
Michael
AustraliaIt was all good!
The venue was a delight to explore in the evening sunshine, friendly staff and a lovely breakfast.Really enjoyed our stay!
Stayed in May 2024
Reviewed: 8 May 2024
Lauren
United KingdomThe only thing that we could fault was that the shower didn’t heat up and we had very cold showers which wakened us up!
Everything was absolutely beautiful, the location was amazing, the place was spotless. Staff were very friendly and it felt like we had our own personal castle!
Stayed in May 2024
Reviewed: 7 May 2024
Michael
United KingdomThe cups were too small for the beverage machine at breakfast and overflowed.
We liked the gardens. It was a nice breakfast. It was enjoyable to play pool. There was a well stocked bar. Staff were friendly. Lots of interesting artefacts in the hotel.
Stayed in May 2024
Reviewed: 7 May 2024
Ryan
United Kingdomcant fault anything
stunting place rich in history , looks like the perfect wedding destination
Stayed in April 2024
Reviewed: 6 May 2024
Robyn
United KingdomBeautiful venue
Stayed in April 2024
Reviewed: 6 May 2024
Stacey
United KingdomHow old it looked but still preferably new. Love the game room was a lovley touch plus the bath in the bedroom!
Stayed in May 2024
Reviewed: 5 May 2024
Tom
United KingdomEverything was perfect I could not fault it.
Stayed in May 2024
Reviewed: 5 May 2024
Paul
United KingdomThe only slight niggle was that the shower temperature fluctuated from warm to cold, but it didn’t cause any problems and it could well be due to something I was/wasn’t doing. And I will definitely be returning.
Perfect stay for a birthday celebration. Stunning accommodation and exceptional staff, especially Samantha who went out of her way to make our stay extra special and memorable. The bed was really comfortable and the whole venue was immaculate. Food was great, a fantastic selection for breakfast and a lovely choice for evening meal and it was all delicious. We will definitely be returning.
Stayed in May 2024
Reviewed: 2 May 2024
Carol
United KingdomSome plumbing issues reported. Vegetarian options could be a lot better. Larger cups for the overflowing latte from the machine! Pot holes in the upper carpark and driveway need attention.
Beautiful building and grounds. Lovely staff. Great location.
Stayed in May 2024
Reviewed: 2 May 2024
Ciaran
United KingdomNothing.
Wonderful location, great breakfast, terrific room. We'd chosen Dalston Hall as our original booking had to cancel on us. Totally amazed at the room and the location. Despite arriving late, the staff were brilliant.
Stayed in April 2024
Reviewed: 2 May 2024
Rolf
United KingdomGarden in front of the house was tidy but could do with some flowers.
Wonderfull location and felt set back in an another century.
Stayed in May 2024
Reviewed: 30 April 2024
Craig
United KingdomShower water temperature wasn't consistent but fine.
Bedroom was large and airy with excellent bed and very nice bathroom. Very quiet at night, so had a good night sleep and very nice place to stay. Staff were pleasant and attentive.
Stayed in April 2024
Reviewed: 30 April 2024
Ceri
United Kingdomeverything was perfect 🥰
Everything was amazing from start to finish. Bedrooms,the food,the grounds and the people.
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomA. Lift
Breakfast good , I prefer a teapot with my breakfast none available.
Stayed in April 2024
Reviewed: 29 April 2024
Trevor
United KingdomWhile room itself was clean and comfortable, the Wi-Fi was non existent (room 3) from two mobile devices and a laptop. With the hotel's location being in a mobile "good luck" location (varied between E, 4G and 5G), I'd be wary of what room you are accommodated in should you be staying here on business. Apparently the Wi-Fi issue had been reported to supplier some time before and was still "being worked on"... As we only stayed one night for leisure, this didn't impact on our experience but may do for others.
Beautiful location in excellent grounds maintained to a high standard. Breakfast was excellent quality (and quantity). Room was comfortable and clean. Staff friendly not just on arrival but on all contact.
Stayed in April 2024
Reviewed: 27 April 2024
Marie
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 23 April 2024
Adam
United Kingdomthere look to be long standing road works and road closures in the vicinity so had to take a detour - not the hotels fault obviously!
Great personal service from the staff - I was arriving late and the duty manager phoned me to check if I was wanting food on arrival. Nice selection of drinks at the bar and Jacuzzi in room just what was needed after a long drive. Breakfast choice and service was also excellent.
Stayed in April 2024
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