Extra Services, A14/M11, Boxworth, Cambridge, CB23 4WU, United Kingdom
#34 of 36 hotels in Cambridge
Guests' ChoiceBased on 3080 hotel reviews
6.7Cleanliness
7.0
Comfort
7.0
Location
7.6
Facilities
6.9
Staff
8.4
Value for money
7.4
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 January 2024
Christian
United KingdomThe alarm went of a couple of times due to some fault
Lovely
Stayed in December 2023
Reviewed: 31 December 2023
Johannah
United KingdomThe heating was a nightmare to sort out.
Very clean, spacious and more importantly there was a wardrobe to hang our garments in.
Stayed in December 2023
Reviewed: 30 December 2023
Anthony
United KingdomIt’s basically part of a truck stop/service station, so the location isn’t the most attractive, but fine for our purposes. The hallways could have done with a vacuum
Good price, close to where I needed to be. Clean and comfortable room, but pretty basic.
Stayed in December 2023
Reviewed: 30 December 2023
Su
United KingdomBeds were a bit squeaky!
Love the shower, loads of space, loads of hot water, very handy seat. The pod made a more attractive and spacious lay out. Lots of space around the basin so you don't need to pack toiletries away. Large mugs. Quiet outlook. Very convenient parking if you arrive late in the day, as we did. Easy access to room (we were on the ground floor) Excellent price over Christmas break.
Stayed in December 2023
Reviewed: 29 December 2023
Christina
United KingdomNOTHING REALLY
LARGE COMFORTABLE ROOM WITH TEA AND COFFEE MAKING. EXTREMELY COMFORTABLE BED AND GENEROUS BREAKFAST RANGE
Stayed in December 2023
Reviewed: 28 December 2023
Francesco
United KingdomBed very uncomfortable due to old spring mattress which was soft and uneven. Room was at ground floor and was designed for a disabled person
Good location near the motorway, good price.
Stayed in December 2023
Reviewed: 22 December 2023
Rachel
United KingdomJourney into Cambridge - very,very busy.
Hotel was great but location was a nightmare in terms of accessing Cambridge. Next time I'd pay more and stay in city centre as traffic is so heavy. Was seriously late for business meeting. If you're not operating to a tight schedule the Ramada is a great value for money. Bed is super comfy.
Stayed in November 2023
Reviewed: 22 December 2023
Leen
United KingdomRoom and bathroom not so clean
Friendly staff
Stayed in December 2023
Reviewed: 21 December 2023
Mark
United KingdomLocation, beds too soft , hairdryer not working , not enough milk , coffee sugar in room. Plug socket broken.
Quiet , good shower, good wi fi
Stayed in December 2023
Reviewed: 21 December 2023
David
United KingdomNo heat !!! They actually lent us an electric heater 😳
It served our purpose, a very basic room and facilities
Stayed in December 2023
Reviewed: 15 December 2023
Ian
United KingdomLocation
Close to our location
Stayed in December 2023
Reviewed: 13 December 2023
Alan
United Kingdomdecor a bit dated
Breakfast and evening meal good
Stayed in November 2023
Reviewed: 12 December 2023
Chun
United KingdomThe facilities look dated and unclean.
Within the service station with convenient access to food.
Stayed in December 2023
Reviewed: 10 December 2023
Chris
United KingdomNo plug for the bath, fire alarm went off several times around 11pm and again 8am
Location, room was clean and comfortable
Stayed in December 2023
Reviewed: 9 December 2023
Christopher
United KingdomNo tea or coffee facilities in room.
Did not have breakfast.
Stayed in December 2023
Reviewed: 9 December 2023
Helen
United KingdomThe tv did not work and the room was not topped up each day or bins emptied
It was a last minute booking, so convenient that I could stay and visit my mum in Addenbrookes hospital.
Stayed in December 2023
Reviewed: 8 December 2023
Ian
United KingdomGood staff
Stayed in November 2023
Reviewed: 7 December 2023
Thackray
United KingdomHole in the floor Communal corridor floor dirty Needs decorating
Stayed in December 2023
Reviewed: 3 December 2023
Fine
United KingdomExpensive, compared to other services hotels this was unnecessarily over-priced.
Location, at services.
Stayed in November 2023
Reviewed: 3 December 2023
Jahangir%20
United KingdomRoom was cold and heating was not working
Room was very cold but the staff arranged for a radiator for us.
Stayed in December 2023
Reviewed: 3 December 2023
Hannah
United KingdomOur room could have been cleaner, but it was adequate.
It was much quieter than I thought it would be. Much better than expected I actually got a ready good nights sleep. The shower pressure was really good too.
Stayed in December 2023
Reviewed: 28 November 2023
Kirstie
United KingdomUncomfortable beds. Noisy
Location, dog friendly staff friendly
Stayed in November 2023
Reviewed: 27 November 2023
Christine
United KingdomBeds uncomfortable. Lorry driver peeing in the lorry park which was our view.
Where it is and the food was great
Stayed in November 2023
Reviewed: 27 November 2023
Rebecca
United KingdomThere are no vegan options at all on breakfast menu or on eve meal menu which is very surprising in 2023. The beds are nowhere near as comfy as travelodge beds!
Lovely spacious room and great reception staff. Nice reception area/bar and convenient breakfast option
Stayed in November 2023
Reviewed: 26 November 2023
Vince
United KingdomI’ve stayed at this place a number of times . Last couple of times had problem with the heating not working . Staff helped by providing a heater on a cold night
Great friendly staff and very helpful
Stayed in November 2023
Lido di Camaiore, Italy
Matrei in Osttirol, Austria
Zanzibar City, Tanzania
Barcelona, Spain
Clacton-on-Sea, UK
Faggeto Lario , Italy
Seven Mile Beach, Australia
Podstrana, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content