Welcome Break Services Leicester Area Junction 21 / 21ANorthbound M1, Leicester, LE3 3GB, United Kingdom
#11 of 29 hotels in Leicester
Guests' ChoiceBased on 2786 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.0
Facilities
8.0
Staff
8.8
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 28 May 2024
John
United KingdomThe place could be a little more well kept however it wasn't dirty just needed a bit of TLC and maybe an upgrade in areas.
For a budget hotel it was clean enough for a couple of nights. These places serve a purpose for mainly housing contractors through the week. Does what it says on the tin.
Stayed in April 2024
Reviewed: 20 May 2024
David
United KingdomNot a proper restaurant onsite, just service station fast food which was very busy
Convenient location
Stayed in May 2024
Reviewed: 10 May 2024
Matt
United KingdomWhen I arrived there were a few people hanging around in reception with suitcases. I got the impression that they were waiting for any left over rooms. Maybe the hotel is being used for emergency local authority housing? There was a really strong smell of cooking as I went through the corridor close to my room. When I reached my room it seemed to be coming from the next door room and there was quite a lot of noise coming from there. I hoped that the smell would not be present in my room, but if anything it got worse. It was late and I was too tired to make a fuss after a long day. However the smell was present all night and actually kept me awake. I can only assume that someone was cooking in their room. The room itself felt a bit grubby. Not ideal and wouldn’t choose to stay here again.
Good easy to find location for stop off. Arrived late at night 11.30pm and no problem checking in.. Staff were helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Gai
IsraelAt morning there was no one at the reception, we needed to ask help from the next door shop to call the receptionist for check out and to call us a taxi The place itself is on a drive through outside of Leicester itself, but our stay was pleasant and worth the taxi drive (we are tourists with no car)
Great value for the cheap price The staff was nice and the room was comfortable and clean.
Stayed in May 2024
Reviewed: 5 May 2024
Karen
AustraliaNothing
Nice clean room. Friendly staff. Handy location for a stopover while travelling north. Food options at the Services next door.
Stayed in May 2024
Reviewed: 5 May 2024
Ann
United KingdomVery convenient and comfortable to stopover on our journey to Yorkshire
Stayed in May 2024
Reviewed: 5 May 2024
Ann
United KingdomVery convenient , friendly and clean
Stayed in May 2024
Reviewed: 28 April 2024
Daisy
United KingdomThe bathroom alarm went off when you were showering, and the steam is up a bit.
The close food stores
Stayed in April 2024
Reviewed: 24 April 2024
Kathleen
United KingdomUnable to control room temperature
Nice room, big bed and the room was clean. Had to use fan as room very hot
Stayed in April 2024
Reviewed: 23 April 2024
De
United KingdomNothing!
Amazing welcoming staff made us feel very comfortable. Ease of booking in/ out
Stayed in April 2024
Reviewed: 22 April 2024
Lambsat46
United KingdomSleep was disturbed. Unfortunately my room was close to the lorry park. Even with the window fully closed their regular movements throughout the night spoiled my sleep - even with ear plugs.
Very clean room - some items need maintenance or replacement eg window handle. I found the furnishings more than adequate.
Stayed in April 2024
Reviewed: 21 April 2024
Abigail
United KingdomDecoration could be improved a bit tired and lacking finishing touches
The gentleman on reception at our arrival was amazing so helpful and friendly nothing was too much trouble.
Stayed in April 2024
Reviewed: 19 April 2024
Malliah
United KingdomGround floor room.people smoking outside.could not open windows noisy door alarms/loud noise when closing doors specially at night.
Stayed in April 2024
Reviewed: 17 April 2024
Emma
United KingdomThe room was roasting and no way to turn heat down and no air con. But with room on ground floor, didn't want to open window as it looked onto services car park.
Convenience of service station attached, bathtub was a bonus
Stayed in April 2024
Reviewed: 13 April 2024
Sonia
United KingdomIt was a struggle to access the hotel due to the road being closed. It meant a diversion of 20 minutes around Leicester. Staff were as helpful as possible.
Stayed in February 2024
Reviewed: 9 April 2024
Narumon
ThailandNot clean enough, smell not good
Breakfast, location, facilities
Stayed in April 2024
Reviewed: 1 April 2024
Neil
United KingdomFriendly staff on reception
Stayed in April 2024
Reviewed: 31 March 2024
Steven
United KingdomThe hotel was easy to find. The joining room was excellent for me as we travelled with 2 children.
Stayed in March 2024
Reviewed: 25 March 2024
Elizabeth
IrelandTraffic was loud.
Nice breakfast but would have liked toast with it.
Stayed in March 2024
Reviewed: 22 March 2024
Hanson
United KingdomNothing really springs to mind
Reception team were friendly and explained everything well
Stayed in March 2024
Reviewed: 16 March 2024
Janet
United KingdomThe hotel is on the M1 so therefore not peaceful but this would be expected of course. The price was good, the room was fine and I find it very convenient to have Waitrose and the Services available. I have stayed there several times.
Stayed in March 2024
Reviewed: 7 March 2024
Harriet
United KingdomOne lightbulb out next to bed
Amazing shower, comfortable bed, good temperature rooms
Stayed in March 2024
Reviewed: 2 March 2024
Garreth
United KingdomRooms need updating
Staff very friendly
Stayed in February 2024
Reviewed: 28 February 2024
Patrick
United KingdomBeing stuck outside lorry park Being expected to eat breakfast in -1 conditions and no toast
Reception excellent
Stayed in February 2024
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