The ants on the tables outside Napiers. A delivery truck in few when eating our dinner. No extras for the hot chocolate, it is advertised but they didn't have any.

Beautiful hotel in a stunning location. Very friendly and helpful staff.

Stayed in May 2024

None

Location was good and easy walk to the Thames. Hotel itself was really nicely designed. Everything was comfortable in the room and in working order A nice spa experience too We had lunch and dinner as well as the breakfast. A good menu, lovely food though I thought a little expensive. Staff were exceptional. Helpful and pleasant and really went out of their way. We will be back!

Stayed in May 2024

The bar staff were a little less 'on it'. For example, my partner ordered two martinis and then had to wait ages for them and carry them the length of the bar/hall herself. It would've been nice if they'd brought them over. Bar food not the same standard as the restaurant but I guess that is to be expected. Still good just not 'wow'.

We had a wonderful stay. Staff were lovely (Ashika was super helpful with travel tips into Oxford and just a generally good host). Everyone in reception and the restaurant were fab. The food in the restaurant was incredible - faultless. The beds were incredibly comfortable. Would (and will) return in a heartbeat.

Stayed in May 2024

Nothing

Beautiful building and grounds. Staff very friendly. Loved the pool. Our room was very nice. Large and opened onto the garden with a small table to sit out at.

Stayed in May 2024

Nothing to not like

The food was amazing, met the cheif who was really pleasant and I told him that the Eaton Mess was the best dessert we'd ever had in our lives!

Stayed in May 2024

Bar menu could have been more varied

The room and common areas were spacious, and staff were polite and helpful

Stayed in May 2024

N/A

Wonderful location. Fantastic grounds. Excellent room. Splendid restaurant. Good breakfast. Amazing, polite, helpful, happy staff. Comfy beds, good shower.

Stayed in May 2024

Nothing !

Stunning property with amazing grounds to wander round. Dinner at Napiers was exceptional, well worth the price. Breakfast was full of choices. Lovely room, and spa facilities were great. They also left a small gift as this was a birthday visit - excellent service.

Stayed in May 2024

Nothing.

The property is historical and beautifully presented. It is situated on acreage and the grounds and gardens are beautiful.

Stayed in May 2024

We undoubtedly had an amazing stay, our only two constructive criticisms were that the TV should allow you to connect to Netflix, prime, etc, so we can watch films! We also had a light that didn’t work but this had no effect on the stay and our room was still beautiful!

Our stay at Voco Oxford Thames was certainly one to remember. A luxurious feel as soon as we arrived, with such amazing views surrounding the hotel. We were greeted by Kayleigh, who made us feel welcome throughout our whole stay. Every member of staff who greeted us were polite! The room itself was lovely, we originally booked a double room, but we were in 68 so our room was larger and had our own balcony! This was a great surprise for us for our anniversary and really made our stay great! We ordered room service multiple times, and the food was incredible. We especially recommend the chicken burger! The spa was great, we enjoyed having a swim and winding down in the sauna. If you are going into Oxford, we reccomend the Meze at Antep Kitchen, about 15 minutes from the hotel. The food and atmosphere was fun! Overall a really pleasant stay. We will certainly be returning in the future!

Stayed in May 2024

Although booked as adult and child we were charged for an additional breakfast on checking out as the reception staff explained that we should've booked for 2 adults!!!?? When eating a meal in the bar area the tables are a bit low to eat comfortably!

Room was nice and had a balcony, although we couldn't use it as the weather was terrible. Went down to have a very nice meal in the evening in the bar area, food was really tasty and you got plenty of it. Breakfast was good and plenty of space in the restaurant.

Stayed in April 2024

The Ryanair style extra charges. £7.50 to park our car(!!!) in the hotel car park. £18 flat rate breakfast. You need barista made coffee if you're going to charge this and an extra £3.50 for anything cooked fresh. The most expensive croissant and vending machine coffee I've ever had.

Super comfortable, very large bed. Spotless bathroom. In fact everywhere was spotless. The building itself was lovely, particularly the courtyard and breakfast looking out to the river and gardens. Staff were charming and efficient - all staff, from reception to bar. No wait to checkin or leave. Liked the peaceful location outside the madness of Oxford in summer - 15 minutes to Westgate to park in the evening.

Stayed in May 2024

Nothing- this is the best hotel we have stayed at.

Absolutely stunning hotel, in a fabulous location. The staff were just excellent and attentive, they really made a difference. The little touches made it extra special also. The food was beautiful also. It is the more expensive side, but what you get for paying a little extra is outstanding. We loved it and will return again.

Stayed in May 2024

Nothing

Absolutely stunning and peaceful

Stayed in May 2024

Disappointed with the spa. The pool was smaller than expected with limited places to relax. Sauna/steam in changing area. Compared to the rest of the hotel design, it didn't really fit.

Our room was nice, with a lovely view across the gardens to the river. We ate in the bar area, food was very good. Lovely central courtyard where we enjoyed drinks in the sunshine. The grounds are very pretty and worth walking around. Easy access to Oxford. We travelled into town via bus as had been warned traffic / parking can be difficult. Bus stops outside entrance to hotel and takes c30mins.

Stayed in May 2024

Having to pay for parking.

Clean, convenient and good facilities.

Stayed in May 2024

Coffee machines

Fresh crisp bedding. Super clean bathroom with great shower pressure and temperature. Breakfast was very good except the machine coffee which was disappointing and only one machine seemed to work at a time so queueing.

Stayed in May 2024

Nothing

Charming

Stayed in May 2024

The tennis court could do with being resurfaced and the balls were very old!

I asked for a room with a view and was given a lovely room in the old part of the hotel with views over the lawns down to the Thames. The location was good for walking into Oxford along the Thames (about 3.5 miles) and peaceful with good leisure facilities.

Stayed in April 2024

Nothing. Unless you're going to reduce the price.

My wife and friends stayed for her60th birthday celebrations and thought the stay was first class.

Stayed in April 2024

Food little bit pricey

All of it.

Stayed in April 2024

The hotels location was perfect for our visit The breakfast was very good The Napier restaurant was extremely good food and service

Stayed in April 2024

We had two garden rooms. One was excellent, with the entrance to the garden, the other one was on the first floor just with a garden view, which, I think, is not the same. - we would have preferred two rooms with a garden entrance..

Stayed in April 2024

Hotel is great. Beds very big and comfy. Breakfast was brilliant

Stayed in April 2024