212 Abbey End, Kenilworth, CV8 1ED, United Kingdom
#15 of 19 hotels in Kenilworth
Guests' ChoiceBased on 1239 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.5
Staff
8.6
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 12 May 2024
Hermione
United KingdomThe shower water was lukewarm, the shower gel dispenser was empty and the bathroom ceiling had mould on it
Great location, nice bar, good size room, comfortable beds
Stayed in May 2024
Reviewed: 4 May 2024
Joyti
United KingdomStaff were very helpful and friendly. Great customer service
Stayed in May 2024
Reviewed: 30 April 2024
Richard
United KingdomI st room had no heating. Staff immediately gave us a new room which was good. Soap dispenser empty in bathroom, but rather than replace it another was put on the side as housekeeping would need a spanner to unlock and replace. If the idea is to stop guest pinching them it failed! We stayed for 2 nights, but had minimal beverage supplies. Had to ask twice for extra milk.
Friendly attentive staff and good location
Stayed in April 2024
Reviewed: 29 April 2024
Eva
United KingdomNothing really
It was central
Stayed in April 2024
Reviewed: 28 April 2024
Danielle
United KingdomVery hot and stuffy in my room - needed to sleep with the window open.
Very friendly staff, clean room, all good for a business stop-over.
Stayed in March 2024
Reviewed: 22 April 2024
Tony
United KingdomGood straightforward budget stay
Stayed in April 2024
Reviewed: 21 April 2024
David
United KingdomSee above
Very good. Greater range of fruit course would improve on melons & redberries
Stayed in April 2024
Reviewed: 21 April 2024
Kathleen
United KingdomBreakfast was a shambles! Not enough food. Had to ask for replenishments. Apparently short of food and staff.
Visiting from Manchester for family celebration. Location ideal. Reception staff very polite and helpful. Rooms comfortable for overnight stay. Comfy beds, tea and coffee provided.
Stayed in March 2024
Reviewed: 18 April 2024
Bridget
United KingdomNoisy position, in the middle of a roundabout, surrounded by roads with heavy traffic. Bedroom window was old and difficult to close if opened for some fresh air.
Excellent breakfasts, plenty of options and well cooked. Comfortable room Good position for visiting Kenilworth Castle and the old town.
Stayed in April 2024
Reviewed: 11 April 2024
Clare
United KingdomDinner from the restaurant was a bit odd and had a lot of Chillis thrown on it. i can’t find the menu from the time to say exactly what I had but it was Japanese/noodles and had some carrots and peas thrown in. I like spice but it just was too much chilli and then rest of the dish didn’t taste of much. Wouldn’t recommend that dish.
Breakfast was good and the ease of check in process. The room was exactly as expected.
Stayed in February 2024
Reviewed: 6 April 2024
Jacqueline
IrelandWe had a happy stay
Perfect location Nice breakfast Friendly and warm
Stayed in February 2024
Reviewed: 5 April 2024
Graham
United KingdomIt’s a older hotel and the bathroom looked clean but was very dated tap was leaking and mil due all over the place really needs modernising also the window was a bit dodgy we stayed with two children so that made my wife a little nervous but was fine
Easy check in breakfast was good to
Stayed in April 2024
Reviewed: 5 April 2024
Olga
United KingdomThe check-in was not as smooth as we had wished: we were given keys to a room, which was already occupied, so we entered the room and saw someone's things there all around the room. This raised concerns about safety! Also, it was quite a challenge to move around with luggage and 2 small children, when we had to move to another room. Also, the room needs maintenance.
The room was spacious and the breakfast included options to choose from for the whole family. The hotel has onsite parking, which helps! Also, a lot of options for dinner around the hotel.
Stayed in March 2024
Reviewed: 4 April 2024
Michael
United KingdomNot enough room for guests to walk around when getting breakfast. Limited choice of hot and cold. Room had mould around window Sill and around bath which did not encourage you to use it. Although we had a family room it was at the front and right above the area the music was being played from. could not close window. Unable to contact reception without leaving room
Breakfast was ok,
Stayed in March 2024
Reviewed: 4 April 2024
Georgina
United KingdomBedroom temperature too cool could not increase heating to more than 18° had to use stand alone heater. Temperature in restaurant at night also cold. Karaoke night (which we were not aware of at the time of booking) Given wine in half pint plastic glasses Very noisy whilst eating Food average and expensive.
Good size room Large comfortable bed Lovely breakfast Given a 20% discount upon leaving due negative issues we experienced.
Stayed in March 2024
Reviewed: 3 April 2024
Christine
United KingdomHard to buy coffee from the bar in the evening
Efficient
Stayed in January 2024
Reviewed: 31 March 2024
Debbie
United KingdomWe was in room 109 which was right over the bar, a little noisy but when the karaoke started I went and asked to be moved as we couldn't hear the t.v., it was like being in the bar ! The guy on the reception, I think Paul was really helpful and did say they dont normally use that room because of the bar noise. We got upgraded to 410, the other side of the hotel which they called an executive room. It was a bigger room with a super king bed, fridge, wardrobe, safe, heated floor and mirror in the bathroom which other than these bits was the same as the first room which was their cheapest room including breakfast. We only stayed one night and apart from the first noisy room which they changed straight away, we had no complaints. We had a good stay.
The rooms are very clean and tidy, tea & coffee making facilities, ironing board and iron, ok hanging area and shelves for clothes in the first room. Walk in shower with all Dove products for you to use in the bathroom. The breakfast was really good, buffet style with full English, continental, cereals, toast, yoghurt, whole fruits, pure juices, tea & different coffees from a machine. Also they had take away cups for the hot drinks.
Stayed in March 2024
Reviewed: 24 March 2024
Anna
Uzbekistanbad sink drain
Stayed in March 2024
Reviewed: 13 March 2024
Kelly
United KingdomThe parking is very tight, there are no where near enough spaces in comparison to the amount of rooms available.
Very clean, comfortable & dog friendly. Easy to walk into town for food etc literally just have to cross the road and.
Stayed in March 2024
Reviewed: 13 March 2024
Amy
United KingdomWe booked a family room with 3 adults. There were only 2 mugs and 2 large towels. Care could have been taken to ensure we had enough towels/mugs as they knew our booking requirements. Our towels were not changed, not really an issue as staying 2 nights only. Our toilet roll was not replaced. We tried to call reception but no answer so we ended up using tissues.
Breakfast was good, location was fab. Staff were friendly
Stayed in March 2024
Reviewed: 10 March 2024
Rachel
United KingdomWater pressure in shower could have been stronger
Very comfy beds with lovely bedding and pillows Clean room and overal hotel environment
Stayed in March 2024
Reviewed: 9 March 2024
Elizabeth
United KingdomFood was a bit slow Room was a bit tired looking
Excellent location, friendly staff, great value for money
Stayed in March 2024
Reviewed: 9 March 2024
Nick
United KingdomRoom was so cold
Location
Stayed in March 2024
Reviewed: 24 February 2024
Stuart
United KingdomAir con squeaking all night even when fans were off. Noisy pub across the road until late which happened the same time we stayed last year. Iron but no ironing board.
Room good. Tidy and clean. Shower very powerful.
Stayed in January 2024
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