931 Sauchiehall Street, West End, North West, Glasgow, G3 7TQ, United Kingdom
#68 of 80 hotels in Glasgow
Guests' ChoiceBased on 5708 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.8
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
April
United KingdomRoom small and very dated. Tape holding shower door together, broken tiles and a few cobwebs.
Location, staff and atmosphere in bar / dining area
Stayed in May 2024
Reviewed: 4 May 2024
Adrienne
United KingdomThere seemed to be rather a lot of rules before you arrived.
Staff were really helpful and welcoming.
Stayed in April 2024
Reviewed: 3 May 2024
Jill
United KingdomStaff could have been friendlier
Location excellent . Parking. On-site restaurant
Stayed in April 2024
Reviewed: 3 May 2024
Frances
United KingdomNot being able to have even a snack in the room
The beds are very comfortable
Stayed in April 2024
Reviewed: 3 May 2024
Rhys
United KingdomRoom facilities and view. Room was located just outside of the hotel bin yard and car park. People parking up were looking directly into room and watching us
Staff where absolutely incredible, without the friendliness of the staff the stay would have been just ok.
Stayed in April 2024
Reviewed: 2 May 2024
Carol
United KingdomWe had take away not very good all very dry Products a little bit of Of Danish pastry and if you’re having an Apple, you don’t really want apple yoghurt then an apple breakfast bar and apple juice my friend she had a bit of a mixture which was much better
Stayed in April 2024
Reviewed: 2 May 2024
Lisa
New ZealandBit dated, weird rules like no food allowed from outside the hotel, ate on site as we arrived late, not great food.
Free parking was great - bed was comfortable,
Stayed in April 2024
Reviewed: 1 May 2024
Sarah
United KingdomParking- come 1st served basis. Tricky to get too. Very small- 10 spaces, which is not adequate for size of hotel. The alternative -available parking is street parking which is metered, free from 18:00-08:00. (Hmmmmm!)
Clean white fluffy towels
Stayed in April 2024
Reviewed: 1 May 2024
Paul
PortugalOur room was in the basement overlooking th parking area, but this was because the hotel was full. Sadly this wasn't made clear in the booking.
The hotel is a fair distance from central Glasgow but there are bus routes in. The room was clean and comfortable with a decent bed and shower as well as coffee /tea. Parking is in a private area covered by CCTV.
Stayed in April 2024
Reviewed: 30 April 2024
Miriam
United KingdomThe biggest frustration was breakfast - this was included but it wasn’t at all clear at the time of booking that this only included a continental breakfast, which was pretty mediocre. There were a few other issues: - the bathroom sink leaked and it was obviously an old problem as the wood was completely warped. - The coffee machine leaked and the hair dryer didn’t work. - We stayed for 3 nights and at no point were the bins emptied, toilet paper and tea/coffee replenished, even when we left the ‘please service room’ on the door. - the car park is very small and is insufficient for the number of guests. On street parking nearby is only free at weekends and evenings
The room was large (executive double) with a great shower and comfy bed. The location was great and all the staff we encountered were really helpful and friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Bobby
United KingdomSome decor a bit dated
Easy to get too, friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Hector
United KingdomNothing really .
Location is great for me
Stayed in March 2024
Reviewed: 28 April 2024
Ronja
Germany100£ deposit taken from card.
Awesome restaurant with a 10% discount for guests. A nice park close by. Nice staff.
Stayed in April 2024
Reviewed: 27 April 2024
Želobetski
EstoniaNo lock on door in bathroom, a bit far away from city centre, a bit weird smell in room.
Friendly personal, cozy room with bath on upper floor, tea/coffee making opportunity, lift in hotel is available, tasty breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
Stuart
United KingdomParking is difficult to access
Basic but adequate
Stayed in April 2024
Reviewed: 27 April 2024
Roberta
United KingdomToilet facilities
Central location, comfortable beds with the exception of toilet facilities in room 307
Stayed in April 2024
Reviewed: 25 April 2024
Jane
United KingdomPity about the cracked wash basin in the en suite
The breakfast was fine
Stayed in April 2024
Reviewed: 24 April 2024
Isobel
United KingdomNothing
The location is perfect. Free parking is a huge bonus and staff are very friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Matt
United KingdomEverything was good
Location is great for West end of Glasgow, Botanic gardens and Art Galleries.
Stayed in April 2024
Reviewed: 22 April 2024
Wallace
United KingdomThe elevator was next to room and noisy
Location for venue
Stayed in April 2024
Reviewed: 21 April 2024
John
United KingdomDecor a bit dull,more lighting in certain areas.
Food was very good
Stayed in April 2024
Reviewed: 20 April 2024
John
United KingdomSome guests were a bit noisy walking along corridor talking very very loudly at 3am!
Breakfast was very good but service was very slow. The last twice we’ve been there it was only £3 extra for cooked breakfast but was charged £7 extra on this last visit.
Stayed in April 2024
Reviewed: 20 April 2024
Janice
United KingdomHave stayed here several times now. On he whole a good place to stay.
Stayed in April 2024
Reviewed: 20 April 2024
Jon
United KingdomCheck facilities rooms ect we could hear next door as if they was in our room very noisy big let down
The sink had cracks in it . The shower took 5/10 minutes to get hot.
Stayed in April 2024
Sibiu, Romania
Hjo, Sweden
Verona, Italy
Capannori, Italy
Francueil, France
Pula, Croatia
Kirchberg in Tirol, Austria
Figeac, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content