Ferensway, Hull, HU2 8NH, United Kingdom
#4 of 24 hotels in Hull
Guests' ChoiceBased on 2605 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 4 May 2024
Lauren
United KingdomDeposit for the room is pretty steep on top of the nightly rate.
Friendly welcome and spacious room.
Stayed in March 2024
Reviewed: 4 May 2024
Prasad
United KingdomNone
Location and staff
Stayed in April 2024
Reviewed: 1 May 2024
Ada
United Kingdomnone
Toilet
Stayed in April 2024
Reviewed: 25 April 2024
Julie
United KingdomThe fact that the Hotel says it dog friendly but our dog was not allowed in the restaurant, so we couldn't use all of the facilities. This should be stated at time of booking.
Stayed in March 2024
Reviewed: 21 April 2024
Jon
United KingdomCar parking arrangements and security from car park to hotel reception. Dimly lit and wouldn’t want my wife walking to and from the car park on her own.
Stayed in April 2024
Reviewed: 20 April 2024
Amanda
United KingdomWe was in a disabled room bed was very low shower wasn’t warn good job wee small and fit under it
Clean good location excellent breakfast
Stayed in April 2024
Reviewed: 18 April 2024
Bell
United Kingdomrestaurant gone down hill a little stay at the hotel regularly roof top bar always closed
staff and service was good room was spotless
Stayed in April 2024
Reviewed: 17 April 2024
Gemma
United KingdomBed creeky and noise from upstairs toliets all night
Staff was fab
Stayed in April 2024
Reviewed: 15 April 2024
Brian
United KingdomExpensive bar prices.
Comfortable bed, excellent bathroom. Despite been located at the front over a main road it was very quiet. Breakfast was excellent and a good choice.
Stayed in April 2024
Reviewed: 12 April 2024
Deborah
United KingdomN/a
Fabulous helpful staff, everything very clean and well cared for. Comfortable and quiet room, great shower
Stayed in March 2024
Reviewed: 8 April 2024
Peter
United KingdomNothing as far as I can see
Excellent
Stayed in March 2024
Reviewed: 8 April 2024
Christopher
United KingdomHad no fridge
room was good but missing a fridge could of made better of the space in the suite but clean and comfortable
Stayed in April 2024
Reviewed: 1 April 2024
Praise
United Kingdom.
The breakfast hall had a lovely ambience and quality food was served! The option of additional omelette was also a good one. The room and bathroom/toilet was quite spacious which is something I appreciate! The gym facility was nice 👌
Stayed in March 2024
Reviewed: 1 April 2024
Mann
United KingdomPillows were too soft. Paying £12 for parking
Lovely big beds, warm cookies, spotlessly clean
Stayed in March 2024
Reviewed: 31 March 2024
Diane
United KingdomNo bottled water supplied in room and charged £3.30 for a small bottle in the bar. Stayed in many hotels, including other Doubletree Hilton’s and always been given a complimentary bottle of water, at least on arrival.
Decent room. Restaurant and rooftop bar were excellent.
Stayed in March 2024
Reviewed: 31 March 2024
Jordan
United KingdomThere was a cracked mirror in the room. It was too hot even when we put the air-conditioning on so made to night quite unbearable to sleep.
Rooms were very spacious and modern.
Stayed in March 2024
Reviewed: 27 March 2024
Rebecca
United KingdomCar park for the hotel could be better signposted
Comfortable clean surroundings Receptionist who checked us in was welcoming, polite and helpful.
Stayed in March 2024
Reviewed: 24 March 2024
David
United Kingdom1 , The marathon walk from the car park to reception,the marathon walk from reception to room 301…(.this is a disability booking..) typical faulty towers treatment..i think it’s a boot camp for invalids .brilliant design..the Architect deserves an Oscar.. 2 ,The details on booking.com not relating to doubletree reality…( no fridge no cooker no dining facility) Being told i should address booking.com about the problem.. 3 ,Shower framework in room 301,never been cleaned.. 4 , Shower water pressure inadequate… 5 ,£12 a night for car parking is terrible value ,i think that’s Doubletrees guilty secret.. 6 ,the parking mobile phone app is really badly designed its a nightmare to use..
The bar,the ambience,the cookies,the room…the view…
Stayed in March 2024
Reviewed: 23 March 2024
Barry
United KingdomPut in a room on top floor end of passage after requesting a convenient room
Location and comfort
Stayed in February 2024
Reviewed: 20 March 2024
Molly
United KingdomThe price of the "rooftop" bar...
Breakfast was great and the check-in staff were friendly.
Stayed in January 2024
Reviewed: 19 March 2024
Eugeniu
Romanialack of refrigerator was unespected, having to pay for parking also unplesant suprise that I was not aware during booking
Stayed in March 2024
Reviewed: 19 March 2024
Chloe
United KingdomBooked the Hilton purely because it advertised a bath in the rooms. On arrival there was no bath only a large shower. Seems petty but I paid £30 more than any other hotel in the area as this was the selling point for me. The Lexington sky bar was closed for the full evening also
Staff was very nice friendly and attentive
Stayed in March 2024
Reviewed: 18 March 2024
Kerry
United KingdomNot much really.
Room was large, immaculately clean bed was very comfy
Stayed in March 2024
Reviewed: 14 March 2024
Ezim
United KingdomNothing really
The bed was comfortable. The room was clean and the temperature was just right. The breakfast was good
Stayed in March 2024
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