12-18 Albert Road, Cleethorpes, DN35 8LX, United Kingdom
#5 of 9 hotels in Cleethorpes
Guests' ChoiceBased on 526 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
8.1
Staff
8.9
Value for money
7.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Michelle
United KingdomGood size hotel, family room size was okay, Managed to park on site sometimes, but carpark is small, so space is limited.
Stayed in April 2024
Reviewed: 2 May 2024
Nigel
United KingdomGreat location. Brilliant vibe about the place. Very friendly staff. Great service.
Stayed in April 2024
Reviewed: 28 April 2024
Diane
United Kingdomjust 1 little thing a bog cob web in room 28 as you come in from the door
Nice staff good to be near the beach
Stayed in April 2024
Reviewed: 27 April 2024
Rosalind
United KingdomA lift as my dog doesn't like stairs and my arthritic knees are not keen either, especially coming down x
Breakfast fine. Know location as live nearby and love Cleethorpes
Stayed in April 2024
Reviewed: 31 March 2024
Anya
United KingdomStaff was lovely
Was nice n clean
Stayed in March 2024
Reviewed: 29 January 2024
Bower
United KingdomCold at night and get robbed at breakfast
The property was great nice and clean. It got cold at night tho has the heating didn’t come on and the fact I paid £10.50 for breakfast and only get the £7.50 breakfast and if I wanted the bigger one what I actually paid for I had to pay a extra £3
Stayed in January 2024
Reviewed: 25 January 2024
Georgia
United KingdomThe room was a little tired.
Location, staff and food were just spot on. Lovely waitress who couldn't do enough for us. Would def return
Stayed in January 2024
Reviewed: 2 January 2024
Lisa
United KingdomNothing really , just the odd cobwebs if being picky
Very close to beach , shops , bars and places to eat . We had a ground floor double room as had our 2 dogs with us , was ideal as easy to take them out and not having to go through the main hotel disturbing non pet guest and the 2 ladies at breakfast really made a fuss of them and brought them a bowel of sausages for there breakfast ( they did ask if it was ok first ) we thought it was a nice touch making the dogs welcome as part of our stay .
Stayed in January 2024
Reviewed: 18 November 2023
Richard
United Kingdomeverything spot on
great breakfast and great location
Stayed in October 2023
Reviewed: 14 September 2023
Kim
United KingdomRoom was small and no flowers outside as shown on pictures. Evening meal was not served. Children’s breakfast was poor, adult was fine
Friendly staff
Stayed in August 2023
Reviewed: 12 September 2023
Abbey
United KingdomThats it got boring after a few days because we did everything there was to do
It was very close to sea fornt
Stayed in September 2023
Reviewed: 11 September 2023
Anthony
United KingdomCar park is a little awkward, the rear row of cars being boxed in by the front row. Water flow from the hot tap was a mere trickle in the mornings. Shower was mediocre.
Good breakfast. Plenty of wardrobe & drawer space. Nice lounge. Central location.
Stayed in September 2023
Reviewed: 4 September 2023
Richard
United KingdomNothing really, I travel on business in big brand hotels a lot and they don't have the personal touch of these smaller hotels. Your standard buffet breakfast isn't a patch on what you'll get here, and you wont get the care that these staff give.
Last minute hotel booking so made this reservation in a bit of a rush. Great staff lovely breakfast, its down a side street which give the benefit of a nice quiet nights sleep, but you could throw a tennis ball on the beech front / shops / restaurants so in touching distance of everything. Nice towel stack where i came in and everything was clean.
Stayed in September 2023
Reviewed: 30 August 2023
Toni
United KingdomPerfect family room Lovely hotel Great lobby staff
Stayed in August 2023
Reviewed: 29 August 2023
Mark
United KingdomParking was difficult shaving light and extractor fan didnt work restaurant only did breakfast which was disappointing
Stayed in August 2023
Reviewed: 26 August 2023
Vanessa
United KingdomWould have preferred more shelving in bathroom for toiletries but only a small niggle
Perfect location and lovely staff. Breakfast was amazing
Stayed in August 2023
Reviewed: 24 August 2023
Sheila
United KingdomRestaurant doesn't open evening meals.so had to go out for that . My fault as booked late all rooms for disabled were taken so had a flight of stairs which was hard for me. But won't put me off will ring to see if they have a room downstairs on next visit
Staff all very good and very helpful breakfast very good service good.good selection
Stayed in August 2023
Reviewed: 22 August 2023
Paul
United KingdomBreakfast ends too early at 9:00 am. I went elsewhere later. Room window didn’t close properly so got noise overnight from next room
Great location and staff very helpful and friendly. Room clean and comfortable but didn’t need the bunk beds as well as the double!
Stayed in August 2023
Reviewed: 21 August 2023
Kevin
United KingdomSachets at breakfast replaced by bottled sauce
Breakfast was lovely all staff very nice location perfect.
Stayed in August 2023
Reviewed: 20 August 2023
Donna
United KingdomRooms were dated and double glazing wasnt very good with the noise outside so 2 nights with not the best sleep due to outside noise!
Location was excellent for town but definitely not seafront as advertised.
Stayed in August 2023
Reviewed: 19 August 2023
Liam
United KingdomStaff were good, room was clean, the room I had was a suite and it had two TV's in, no majour issues, a 5 min walk to the beach.
Stayed in July 2023
Reviewed: 17 August 2023
Audrey
United KingdomExcellent
Stayed in August 2023
Reviewed: 16 August 2023
Carsten
GermanyPerfect room next to the beach and the train station.
Stayed in August 2023
Reviewed: 29 July 2023
Alan
United KingdomThe full English ( regular ) was plated but could have been larger ie more beans and another slice of bacon rather than one slice. It mentioned fried potatoes on the menu, but we were told there wasn't any and that the menu should be updated. There wasn't any cereals or fruit, but there was fruit juice.
The location - the on site car park - friendly welcome - the size of the room, and the ensuite.
Stayed in July 2023
Mersin, Turkey
Rousset-les-Vignes, France
Ballaghnatrillick, Ireland
Newmarket, UK
Quedlinburg, Germany
Kampong Cham, Cambodia
Zakopane, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content