TV, they should update to smart TV. And my pillows were not so soft.

Excellent location, cleanliness & supportive staff.

Stayed in September 2023

The breakfast was very good, staff very helpful. Evening meals were good if a little expensive. Hotel location was excellent and parking was easy.

Stayed in September 2023

Nothing

Staff, food, drink, location were all exceptional

Stayed in September 2023

N/A

The Hotel was well situated for my meeting at the NEC. The food was good, including breakfast. The room was clean, quiet and very comfortable.

Stayed in September 2023

Dust in the room

Receptionist Adam was amazing. Truly a credit to the team

Stayed in September 2023

A few cobwebs in the corners of the room A few more gluten free options in the restaurant would be great

Great location Great facilities Friendly staff

Stayed in September 2023

Eating as a vegetarian or pescatarian diet didn’t offer much and was overbooked and oversubscribed and overpriced. However staff were helpful and informative.

The staff were very helpful and friendly despite it being their busiest time of year. Great location for the theme park obviously.

Stayed in August 2023

It would have been nice to have had two small bottles of water in the fridge

Location was perfect, decor was clean & modern

Stayed in August 2023

Cleanliness in bathroom and sofa bed for teenagers.

Friendly staff, bathroom needs a scrub. Sofa bed didn’t work for two teenagers. Hotel bar lovely and food was quality. Easy parking.

Stayed in August 2023

I can’t think of anything

It’s a great resort & a good place for family especially the park, my kids had fun & didn’t want to go

Stayed in August 2023

Prices were a bit high for food

Great venue clean and great facilities.

Stayed in August 2023

The buffet is overpriced on an evening. It was quite noisy at night with other guests upstairs

Lovely rooms, free parking. Crazy golf included and a 2 minute walk to the theme park. Lovely outdoor space for kids to play too.

Stayed in August 2023

- The kettle in the room had limescale on the outside bottom, we didn't use it but it is worth mentioning. - The hand gel dispensers were due for a good scrub at the top. - I appreciate that the hotel is not responsible for what happens outside at Drayton Manor Park but considering that the park has a very large amount of wasps going around (and that's an understatement) I think it worth suggesting that the hotel should consider having a First Aid kit that could include antiseptic cream and antihistamine tablets or liquid for treating minor allergic reactions to bee stings (or other insect stings). - My daughter was stung by one at the park and due to us being on foot I had to walk 20 min to and back to the nearest pharmacy for treatment since the hotel couldn't help us. Will have to include that on my travel bag next time.

- The room was spacious and cosy, it was just me and my teenage daughter and a single bed was provided in addition to the double bed, we didn't use it but I appreciated the thought. This was an executive room. - We had a mini fridge which was quite handy. - Aircon was working effectively as it was hot outside. - The bathroom was clean, spacious and enough towels were provided. - We slept very well, with no outside noise and neighbour noise from other rooms. - The hotel looks inviting and the staff was very friendly and professional. - Our luggage was kept before we could check in and we went to the park. - The breakfast was your standard continental, I loved the atmosphere in the mornings, with lots of children and happy faces. - For dinner, we choose the buffet, I had to reschedule a few times the booking for it and the staff was very understanding. - The food at the buffet was a pleasant surprise, very appetising and a good variety as well. - Outside space was large and good for a stroll after a long day at the park, with plenty of seating and play areas for children. - We loved our morning Crazy Golf visit right after breakfast and before the park was open, for free. - We loved everything about it and would gladly come back again, very family-friendly, and we 100% recommend it.

Stayed in August 2023

It would be nice to be offered free upgrades or a reward system for guests who Stay often. I’ve never been offered an upgrade or perks and I’ve stayed here loads of times. For example Holiday Inn offer me late check out for being a member. And there is one 10 minutes away from Drayton I stayed there the night before I stayed at Drayton.

I always stay here the breakfast is nice and the rooms are nice. And I like the tea and biscuits in the room. The man on reception at night was very friendly and helpful.

Stayed in August 2023

Food was good, but not warm enough.

Stayed in August 2023

Coming from Birmingham International you can get a train from Birmingham New Street to Tamworth and a taxi from the train station to Drayton Manor which I believe is the easiest and cheapest way to get here if you have no car.

It is a great location for visiting Drayton Manor theme park. A visit by Sir Topham Hatt to our breakfast table each morning was really enjoyable for my two boys. Staff at reception were very helpful. Food was tasty and our room was very clean.We really enjoyed our stay

Stayed in August 2023

dinner was very disappointing. food was not value for money. we had to ask for our starters to be taken off the bill as my husbands was wrong and mine shouldn't have even been served. room could do with a bit of a dust as cobwebs were on the ceiling. other than that the room was clean

location is fantastic. staff were lovely, two members of staff in particular made a positive experience and made our holiday better!

Stayed in August 2023

Room a little tired. No hot chocolate in the rooms.

Lovely size rooms and bathroom. Very helpful staff.

Stayed in August 2023

Uncomfortable bed. Not very clean plates, Cold breakfast/ evening meal crockery.

All pretty good...except see below⬇️

Stayed in August 2023

Food could be improved more vegetarian options

Good set up for families and access to the park

Stayed in August 2023

The park as I made a mistake with my park tickets. I booked day before and had to change. I was charged full price on the day for 2 special needs despite the fact I was staying in the hotel and had documents from ireland. I also paid a £10 cancellation fee and £10 booking fee. Several rides were not working but was not made aware of this. Felt ripped off. You need a nimbus card for additional needs .

Hotel lovely but had to book tickets for park better yo book play and stay

Stayed in August 2023

Overall experience was amazing and a few minute walk to the theme park and parking right outside hotel.

Stayed in August 2023

Food was average but above average prices.

Staff were fab, location to use the park was excellent, parking was good, playground & mini golf also excellent facilities

Stayed in July 2023

Not much to dislike, does what it says on the tin. Medium priced family theme park hotel. No frills but you don't need it for this kind of break.

Fab location right next to the theme park. Buffet option for dinner good quality and little play area. Outdoor social time for the kids. Will return

Stayed in May 2023

Could be a bit more modern, also no electric car chargers

Quiet location good facilities

Stayed in June 2023