2-6 Ship Street, Brighton & Hove, BN1 1AD, United Kingdom
#13 of 48 hotels in Brighton & Hove
Guests' ChoiceBased on 1797 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.5
Staff
9.1
Value for money
7.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Asquith
United Kingdomthere was a lot of stairs involved in it because there is no lift however that being that is because it’s an old building the other problem I found was when I walked in initially to check in there was only one reception staff for the reception staff phone the police was really busy and there was luggage and bags lying around everywhere I said could I leave my bag? She said it was Louis Vuitton brief she said just leave it there in full view of everybody could’ve walked in and just taken It, so I double back and eventually got a receipt offer but the whole experience of the initial check and just happened. Happy to leave my bag lying for any Tom Dicker Harrie to pick it up. I thought was very very poor so you really need to sort out the reception staff when you walk in on that particular branch.
I’ve stayed in that group many times the hotels are all slightly quirky and unusual buildings so that was good
Stayed in April 2024
Reviewed: 4 May 2024
Janine
United KingdomWas given the choice of ground floor (but noisy) or third floor (but lots of steps which is fine) so opted for quiet room. However, room on top floor was hot even with air con, noisy pigeons and low ceilings. Bathroom was clean but in need of maintenance.
Interesting maze of a building. Lovely bar! Comfy bed, I’m sure some of the other rooms were amazing.
Stayed in May 2024
Reviewed: 2 May 2024
Ian
United KingdomOur room had no views at all
Very friendly staff, comfortable room and good bathroom
Stayed in May 2024
Reviewed: 28 April 2024
Nathan
United KingdomLocation is amazing. A very warm welcome at reception. Room was gorgeous.
Stayed in April 2024
Reviewed: 22 April 2024
Sue
United KingdomBathroom tiles were grubby. Very small window in the room and it was dirty.
Lovely decor
Stayed in April 2024
Reviewed: 21 April 2024
Lisa
United KingdomOur room was on the third floor and there was no lift.
Quirky and a good location.
Stayed in April 2024
Reviewed: 17 April 2024
Susan
United KingdomWhile the beds and linen were good quality, one bed has clearly been used a lot more and was sagging and quite uncomfortable. Airconditioning had very little effect on cooling the room (we know the seasons and weather have been changeable lately).
Breakfast was delicious. Staff were friendly and helpful with all interactions and they room upgrade was appreciated. Bathroom was lovely and spacious with good quality products.
Stayed in April 2024
Reviewed: 13 April 2024
Sharefa
United KingdomRoad was noisy outside. Curtains could be more blackout. Room seemed bright in the morning
We had dinner and breakfast included. Both were exceptional. We got a complimentary upgrade to a spacious beautiful room.
Stayed in April 2024
Reviewed: 13 April 2024
Kate
United KingdomFriendly reception staff- given a very generous upgrade. Lovely room, with fabby bathroom (roll-top bath plus rain-forest shower!) central Brighton location.
Stayed in April 2024
Reviewed: 7 April 2024
Natasha
United KingdomBeautiful building, great location
Stayed in April 2024
Reviewed: 2 April 2024
Cynthia
United KingdomFor dinner in evening we were placed beside a loud group at the next table, yet rest of tables empty. Didn't understand that. I didn't like the constant loud rattling noise of trolleys being brought out in prep for breakfast while we were eating our dinner. I thought this was tasteless, especially as it was only about 9pm, different if we'd overstayed until after closing time. I didn't know if this was routine or for staff convenience because we were the only people left in the bistro at that time.
Lovely room, large and nicely furnished. Comfortable bed, great bathroom with lovely toiletries. Staff very nice and friendly. Excellent location. Food and drinks very good.
Stayed in March 2024
Reviewed: 1 April 2024
Alison
United KingdomThe waiting staff were pressed at dinner time and were rude when we arrived. We had a chat with them and they were fine after that. The rump steak should be called Steak frittes or minute steak!!
Decor, they used l’occitane, the balcony. Staff were great (other than when they were super stressed at dinner) Breakfast was lush
Stayed in March 2024
Reviewed: 27 March 2024
Harri
United KingdomIt was a Monday but the restaurant was rubbish. Lots of stuff off. Only One start and one main were gluten free. Some aspects of the room took the edge off what was otherwise an amazing suite, egLoose wires & Crappy glass table.
Nice room
Stayed in February 2024
Reviewed: 27 March 2024
Sian
United KingdomWish we could of checked in a little earlier but it’s the same time as most hotels anyway so can’t complain
We got a surprise free room upgrade which was really nice as I’d booked for my boyfriends birthday so he was really happy with the room
Stayed in March 2024
Reviewed: 26 March 2024
Tanya
United KingdomIt is a little expensive, and breakfast -- which is very good, is on the pricier side. But again -- it is consistently good!
I travel a lot for work, and with this hotel I feel like there are no surprises: you know you can reasonably expect to have a clean and comfortable room. I appreciate the little extras in the room, and I know that I will sleep well.
Stayed in March 2024
Reviewed: 24 March 2024
Kevin
United KingdomFelt a little tired.
Friendly staff, great location.
Stayed in March 2024
Reviewed: 19 March 2024
Jackie
United KingdomSuperb breakfast, thanks
Stayed in March 2024
Reviewed: 18 March 2024
Paula
United KingdomThe food , such a rip off! Very disappointed, we were so looking forward to it.... Muhammed our waiter was great but the rest of the staff were lifeless , unfriendly , and there was no atmosphere in the restaurant. People walked out as soon as they saw our food come out !
The room was wonderful ! location great! Some staff were ok ,others not so . The shower & bath were fabulous.. gorgeous building.
Stayed in March 2024
Reviewed: 16 March 2024
Marie
United KingdomNothing to dislike.
Friendly and welcoming staff and excellent service in the bar.
Stayed in March 2024
Reviewed: 10 March 2024
Tracy
United KingdomBathroom was really tired and grubby.
Great position. Good communication prior to visit. Great breakfast
Stayed in March 2024
Reviewed: 7 March 2024
Penny
United KingdomSticky tables in bar Room by housekeeping store with door open and chairs outside with random things left on them from housekeeping team
Location Dog friendly
Stayed in March 2024
Reviewed: 6 March 2024
Alexandra
United KingdomStrict check out at 11am
Everything was great.
Stayed in March 2024
Reviewed: 3 March 2024
Kerry
United KingdomNothing but maybe could add a basket of umbrellas as that attention to detail.
Very inviting warm and felt like home rather than a hotel.
Stayed in March 2024
Reviewed: 2 March 2024
Alexandra
United KingdomLovely decor, excellent location. Gorgeous bar, comfy rooms, superb breakfast
Stayed in March 2024
Adeje, Spain
Luxembourg, Luxembourg
Kelowna, Canada
Strehlen, Germany
Cusco, Peru
Tokyo, Japan
Kamala Beach, Thailand
Jastrzębia Góra, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content