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  5. Reviews of Duke Street Apartment Hotel Liverpool City Centre

Reviews of Duke Street Apartment Hotel Liverpool City Centre

70 Duke Street, Liverpool, L1 5AA, United Kingdom

#85 of 105 hotels in Liverpool

Guests' Choice

Review score

Based on 52 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.0

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 20 May 2024

    8.0
    Great location
    • Leisure trip
    • Group
    • Apartment - Split Level
    • Stayed 1 night

    Location to liverpool centre. easy walk in and close to restaurants and bars. Check in and check out times were perfect and communication from host with codes was great

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Spacious apartment in central location
    • Leisure trip
    • Group
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    Was quite warm, although two portable ac units were provided

    Good central location, especially for going out a night, clean, spacious, good value

    Stayed in May 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    The room we had, had no windows and it was a hot day so the room was a bit hot but they do provide a small ac unit which helped just a little bit.

    The balcony over the living room is a good touch, the rooms were nice and the staff and cleaners were also really nice.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Nice Apartment
    • Leisure trip
    • Group
    • Duplex Apartment
    • Stayed 1 night

    We were only able to get Radio Channels on the TV, although maybe our fault in not iunderstanding the controller ! ... also the toilet seat in the ensuite was broken and falling off

    a nice apartment, very well located to the centre of Liverpool, great bars and restaurants in the area too. The apartment was clean and tidy and well appointed, with an Ensuite shower room, and a further bathroom, a small kitchen and atrium style lving area with sofa bed.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    No hot water 🥶

    Really good value for money. Location is excellent

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very clean, spacious.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    The mattress was slightly uncomfortable as 2 separate mattresses pushed together but not awful. There was also very loud music being played until 5am in another apartment which meant very little sleep.

    Apartments were clean and had everything we needed. The location was ideal. Far away enough from hustle and bustle but not too far to walk to wherever we needed to go

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Good value
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    More pillows, fan very noisy.

    Location

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Duplex Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen could have been better equipped. Very thin walls and noisy neighbors at times. Otherwise great.

    Large with loads of space.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Perfect location and affordable for a big group
    • Leisure trip
    • Group
    • Apartment - Split Level
    • Stayed 2 nights
    • Submitted via mobile

    No hot water at any point

    Well equipped and comfortable beds for a large group

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    ok for the price but noisy on weekends if you get the street facing apartment
    • Business trip
    • Solo traveller
    • Deluxe Double Studio
    • Stayed 1 night

    blinds in our room didnt cover the whole of the window leaving a gap at the bottom at head height through which people could see in. Noise from the establishment next door and the people going up and down the street was loud. did not want to open the windows in the room due to them literally opening on the street and being right next to a designated smoking section.

    apartment was a good size and came with everything we needed for the overnight stay. staff were very polite and friendly on the phone.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Perfect
    • Leisure trip
    • Group
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, good facilities, and perfect for a group

    Stayed in February 2024

  • Reviewed: 16 May 2024

    6.0
    Good Location, lovely Staff - But TOO Hot
    • Leisure trip
    • Group
    • Duplex Apartment
    • Stayed 1 night

    The apartment was un bearably hot, and no windows to open for some fresh air. Also would have been handy to have somewhere to drop bags off before hand, however this didn't cause to much of an issue.

    The staff we met were lovely, loads of space, great location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    1.0
    Highly advise do not staying with the property/company. We had our deposit wrongfully taken and we were accused of b
    • Leisure trip
    • Group
    • Apartment - Split Level
    • Stayed 1 night
    • Submitted via mobile

    Our deposit was taken despite no wrongdoing by any of our guests and the owner/landlord lying about damage to the main door of the property.

    Location was great

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Good facilities good location Perfect for group stays
    • Leisure trip
    • Group
    • Apartment with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Lots of room

    Stayed in April 2024

  • Reviewed: 8 May 2024

    10
    We had a Brilliant stay. I will be sure to stay there again.
    • Leisure trip
    • People with friends
    • Apartment with Terrace
    • Stayed 1 night
    • Submitted via mobile

    City central, modern. Easy access

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    One night stay .Excellent
    • Leisure trip
    • Family with young children
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    Excellent value for money. Staff (Colin) extremely helpful. ✅

    Stayed in May 2024

  • Reviewed: 29 April 2024

    1.0
    A total disaster, a night listening to the strip club noise next door. No sleep
    • Leisure trip
    • Family with young children
    • Duplex Apartment
    • Stayed 1 night

    The flat is next to strip bar called Rude and music was playing all night with stripper announcements that we heard all night. The noise only stopped at about 4am in the morning!! Neither my son or I slept all night. In addition to the noise and vibration coming from the night club, a hen party was going on next door with loud drunk women shouting all night well into the morning. We had no sleep and requested a refund. Also the water was cold in the morning and I couldn't wash my child. Totally unsuitable for a family stay or anyone travelling for work. You won't be sleeping!

    nothing

    Stayed in April 2024

  • Reviewed: 20 April 2024

    1.0
    Awful the only good thing was location
    • Leisure trip
    • Family with young children
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    To say they ask for £300 deposit incase you damage the place when its all ready damaged is awful There were 5 of us so we booked a apartment with 2 rooms 1 with double and 1 with double and single bed What we got was 2 bedrooms and both with 1 double bed in each when i messaged and questioned the person they said there is a Sofa bed and guess what no sheets for a bed it was awful i have photos of the damage to the room already there which will be on trip advisor tonight .

    The location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    1.0
    I would never stay there again it was the worst I’ve ever been in
    • Leisure trip
    • Couple
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    It was very noisy and couldn’t sleep was to hot and no windows so was very uncomfortable and was sweating all night

    Nothing

    Stayed in April 2024

  • Reviewed: 9 April 2024

    1.0
    Disgusting. Avoid avoid avoid !!!!!!
    • Leisure trip
    • People with friends
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Disgusting place. Disgusting service. Avoid. Property owners have a disgusting attitude. I ended up in hospital after the boiler cover fell on me. Property would not refund me and property had no hot water or heating. Avoid like the plague !!!!!!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    4.0
    Clean, tidy with spacious apartments in a central location. No heating ,next to a strip club & a noi
    • Leisure trip
    • Family with young children
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was no heating so this meant the apartment was really cold. We reached out for help via calling a number provided & emailing but recieved no assistance. The roof was made of plastic & so you could here everything outside as well as in the building. There was no where to hang clothes in the Master bedroom & the decor was a little dated & cheap. The apartment was good value for money but not when it's warmer outside than inside.

    There was no breakfast included in this property but a kitchen which seemed well equipped. It was a spacious apartment & clean.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Enjoyable
    • Leisure trip
    • Group
    • Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    How close it was to the centre and how big it was

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Great location, Very happy Customer
    • Leisure trip
    • People with friends
    • Apartment with Terrace
    • Stayed 1 night
    • Submitted via mobile

    No negatives about my stay.

    The apartment was really well presented, clean and it is located just outside the city centre. Any questions I had regarding my stay were answered very quickly, making my stay stress free. Finally, everything I had planned was approximately 10mins away from the apartment, so if needed I was able to pop back to the quiet space of the apartment and then head back into Mathew Street to enjoy the music and atmosphere. Can't recommend this location enough.

    Stayed in April 2024

Showing 1 – 25

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