70 Duke Street, Liverpool, L1 5AA, United Kingdom
#85 of 105 hotels in Liverpool
Guests' ChoiceBased on 52 hotel reviews
7.7Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.3
Staff
8.0
Value for money
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 May 2024
Matthew
United KingdomLocation to liverpool centre. easy walk in and close to restaurants and bars. Check in and check out times were perfect and communication from host with codes was great
Stayed in May 2024
Reviewed: 5 May 2024
Robert
NetherlandsWas quite warm, although two portable ac units were provided
Good central location, especially for going out a night, clean, spacious, good value
Stayed in May 2024
Reviewed: 17 April 2024
Charlie
United KingdomThe room we had, had no windows and it was a hot day so the room was a bit hot but they do provide a small ac unit which helped just a little bit.
The balcony over the living room is a good touch, the rooms were nice and the staff and cleaners were also really nice.
Stayed in April 2024
Reviewed: 15 April 2024
Tim
United KingdomWe were only able to get Radio Channels on the TV, although maybe our fault in not iunderstanding the controller ! ... also the toilet seat in the ensuite was broken and falling off
a nice apartment, very well located to the centre of Liverpool, great bars and restaurants in the area too. The apartment was clean and tidy and well appointed, with an Ensuite shower room, and a further bathroom, a small kitchen and atrium style lving area with sofa bed.
Stayed in April 2024
Reviewed: 12 April 2024
Caroline
United KingdomNo hot water 🥶
Really good value for money. Location is excellent
Stayed in April 2024
Reviewed: 6 April 2024
Lindsay
United KingdomVery clean, spacious.
Stayed in April 2024
Reviewed: 18 March 2024
Danielle
United KingdomThe mattress was slightly uncomfortable as 2 separate mattresses pushed together but not awful. There was also very loud music being played until 5am in another apartment which meant very little sleep.
Apartments were clean and had everything we needed. The location was ideal. Far away enough from hustle and bustle but not too far to walk to wherever we needed to go
Stayed in March 2024
Reviewed: 16 March 2024
Mark
United KingdomMore pillows, fan very noisy.
Location
Stayed in March 2024
Reviewed: 16 March 2024
Jon
United KingdomKitchen could have been better equipped. Very thin walls and noisy neighbors at times. Otherwise great.
Large with loads of space.
Stayed in March 2024
Reviewed: 10 March 2024
George
United KingdomNo hot water at any point
Well equipped and comfortable beds for a large group
Stayed in March 2024
Reviewed: 29 February 2024
Barrie
United Kingdomblinds in our room didnt cover the whole of the window leaving a gap at the bottom at head height through which people could see in. Noise from the establishment next door and the people going up and down the street was loud. did not want to open the windows in the room due to them literally opening on the street and being right next to a designated smoking section.
apartment was a good size and came with everything we needed for the overnight stay. staff were very polite and friendly on the phone.
Stayed in February 2024
Reviewed: 15 February 2024
Daniel
United KingdomPerfect location, good facilities, and perfect for a group
Stayed in February 2024
Reviewed: 16 May 2024
April
United KingdomThe apartment was un bearably hot, and no windows to open for some fresh air. Also would have been handy to have somewhere to drop bags off before hand, however this didn't cause to much of an issue.
The staff we met were lovely, loads of space, great location
Stayed in May 2024
Reviewed: 14 May 2024
Ben
United KingdomOur deposit was taken despite no wrongdoing by any of our guests and the owner/landlord lying about damage to the main door of the property.
Location was great
Stayed in May 2024
Reviewed: 10 May 2024
Chey
United KingdomLots of room
Stayed in April 2024
Reviewed: 8 May 2024
Jessica
United KingdomCity central, modern. Easy access
Stayed in May 2024
Reviewed: 7 May 2024
David
United KingdomExcellent value for money. Staff (Colin) extremely helpful. ✅
Stayed in May 2024
Reviewed: 29 April 2024
Ekaterina
United KingdomThe flat is next to strip bar called Rude and music was playing all night with stripper announcements that we heard all night. The noise only stopped at about 4am in the morning!! Neither my son or I slept all night. In addition to the noise and vibration coming from the night club, a hen party was going on next door with loud drunk women shouting all night well into the morning. We had no sleep and requested a refund. Also the water was cold in the morning and I couldn't wash my child. Totally unsuitable for a family stay or anyone travelling for work. You won't be sleeping!
nothing
Stayed in April 2024
Reviewed: 20 April 2024
Hugh
United KingdomTo say they ask for £300 deposit incase you damage the place when its all ready damaged is awful There were 5 of us so we booked a apartment with 2 rooms 1 with double and 1 with double and single bed What we got was 2 bedrooms and both with 1 double bed in each when i messaged and questioned the person they said there is a Sofa bed and guess what no sheets for a bed it was awful i have photos of the damage to the room already there which will be on trip advisor tonight .
The location
Stayed in April 2024
Reviewed: 14 April 2024
James
United KingdomIt was very noisy and couldn’t sleep was to hot and no windows so was very uncomfortable and was sweating all night
Nothing
Stayed in April 2024
Reviewed: 9 April 2024
Jo
United KingdomEverything
Disgusting place. Disgusting service. Avoid. Property owners have a disgusting attitude. I ended up in hospital after the boiler cover fell on me. Property would not refund me and property had no hot water or heating. Avoid like the plague !!!!!!
Stayed in April 2024
Reviewed: 8 April 2024
Angela
United KingdomThere was no heating so this meant the apartment was really cold. We reached out for help via calling a number provided & emailing but recieved no assistance. The roof was made of plastic & so you could here everything outside as well as in the building. There was no where to hang clothes in the Master bedroom & the decor was a little dated & cheap. The apartment was good value for money but not when it's warmer outside than inside.
There was no breakfast included in this property but a kitchen which seemed well equipped. It was a spacious apartment & clean.
Stayed in April 2024
Reviewed: 8 April 2024
Shannon
United KingdomNothing
How close it was to the centre and how big it was
Stayed in April 2024
Reviewed: 8 April 2024
Alex
United KingdomNo negatives about my stay.
The apartment was really well presented, clean and it is located just outside the city centre. Any questions I had regarding my stay were answered very quickly, making my stay stress free. Finally, everything I had planned was approximately 10mins away from the apartment, so if needed I was able to pop back to the quiet space of the apartment and then head back into Mathew Street to enjoy the music and atmosphere. Can't recommend this location enough.
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content