181-183 Duke Street, Liverpool, L1 4JX, United Kingdom
#52 of 102 hotels in Liverpool
Guests' ChoiceBased on 2907 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.3
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 22 April 2024
Linda
United KingdomNothing 😊
Excellent location, easy to park on the road as I arrived after 6 and was leaving before 8. I had two separate bookings for the two night stay and they kindly accommodated so that we didn’t have to check out/move rooms. Staff were wonderful. Loved having a fridge and proper glasses!
Stayed in March 2024
Reviewed: 21 April 2024
Catherine
United KingdomThe television didn't work; I found the room stuffy so I had to sleep with the window open; my sleep was disturbed by noisy people arriving late, noise outside, traffic talking, sirens etc My room was not cleaned on the Saturday. Had I known this, in advance, I would have hung the towels up to dry and not used them to mop up the overflow from the shower ...
No breakfast ! I liked the layout of the basic room ...funky and adequate and spotlessly clean
Stayed in April 2024
Reviewed: 21 April 2024
Cat
United KingdomIt was freezing morning and night! No way to adjust heating
It was clean and comfortable and easy walk into the centre
Stayed in April 2024
Reviewed: 21 April 2024
Linda
United KingdomAs I said with previous review - the lack of a shower door meant that the bathroom floor became flooded - not ideal. Also, as it was a different room from previous visit, it was a different layout with the bed was in an alcove and only easily accessible on 1 side plus it seemed to take some of the length away from the bed which wasn't great as we are both over 6 feet tall.
Second time staying at this hotel within a few weeks. Same helpful member of staff checked us in. Similar room - very clean and appreciated the fridge.
Stayed in February 2024
Reviewed: 21 April 2024
Linda
United KingdomThe only thing we didn't like was the lack of a shower door as it meant the bathroom floor was flooded following our showers.
Lovely room in great location, 24 hour reception. Liked the added bonus of a fridge - don't always get that. Comfy bed. The night receptionist was very friendly and helpful (hope he finally got rid of his cough !). We were offered a late check out (at an extra cost) which worked out well with our plans. They were also willing to look after our luggage after check-out.
Stayed in January 2024
Reviewed: 20 April 2024
Susan
United KingdomRooms were dark
Location
Stayed in March 2024
Reviewed: 17 April 2024
Tham
United KingdomCleaners opened the door without knocking. If im to stay again please tell your cleaners to knock before coming in otherwise great stay and great reception, will 100% be back
Stayed in April 2024
Reviewed: 15 April 2024
Mmolloy
United KingdomCan here noise easily from corridor
Location, cleanliness. Comfortable bed
Stayed in April 2024
Reviewed: 15 April 2024
Leah
United KingdomVery noisy
Modern bedrooms, safe and secure hotel
Stayed in April 2024
Reviewed: 14 April 2024
Lee
United KingdomGood location helpful friendly staff
Clean and a good location
Stayed in April 2024
Reviewed: 12 April 2024
Ryan
United KingdomNone
All
Stayed in April 2024
Reviewed: 11 April 2024
Kate
United KingdomOur 3 rooms had a lovely little outdoor area meaning despite being in separate rooms our group could still be social. Well decorated rooms and bathroom. Comfy beds.
Stayed in April 2024
Reviewed: 10 April 2024
Joanne
United KingdomFunky boutique hotel, great beds and shower facilities. Love the decor and the Marshall fridge. Having a patio area was a bonus:)
Stayed in April 2024
Reviewed: 9 April 2024
Sean
IrelandRoom opened up on to patio shared with 2 other rooms.
fantastic location. Bed super comfy. Friendly staff.
Stayed in April 2024
Reviewed: 8 April 2024
Nut1973
United KingdomGreat location very close to China town. Absolutely loved the room comfortable nights sleep tea and coffee facilities. Staff very friendly.
Stayed in April 2024
Reviewed: 8 April 2024
Wesley
United KingdomNothing really, you get what you pay for.
We didn't try to breakfast so i couldnt comment unfortunately. The location was superb, close to the city centre. Staff were extremely friendly and helpful. Value for money is excellent.
Stayed in April 2024
Reviewed: 8 April 2024
Jodie
United KingdomMore natural light
Great location
Stayed in April 2024
Reviewed: 7 April 2024
Wilcox
Isle of ManBed and room size
Shower room.Fridge nice idea .plenty of glasses.Nice lay out, of the above items
Stayed in April 2024
Reviewed: 5 April 2024
Carol
United KingdomNothing really
Character of the room, location
Stayed in March 2024
Reviewed: 3 April 2024
Guy
AustraliaTv stopped working and could not be fixed until next day when I mentioned the problem again. Showe had no door so floor mat became very wet.
Location was very convenient. Security was good. Neat and tidy room. I
Stayed in April 2024
Reviewed: 31 March 2024
Jan
United KingdomIt was all good.
Great central location. Clean, comfortable and warm. Check-in and out were quick and easy. Would stay again.
Stayed in March 2024
Reviewed: 29 March 2024
Sophie
United Kingdomfirst room which was a deluxe room had a tiny double bed in, we had to ask for an upgrade as after our first night we did not get a good night sleep as we were virtually on top of each other all night (not in a romantic way). The bathroom smelt of sewage and the room itself was tiny leaving only a small gap between the end of the bed and the wall to walk around to get to the other side. all rooms also had a pretty cool fridge but it was rather annoying when placed very near to your head and was making noises all night. Also heating was controlled by reception and you had to ring or message if you were too hot or cold, we found this rather annoying and on the first night woke up in the early hours to the room feeling like a sauna. Despite these issues reception were quick to move us to a bigger room for free on our second night- this was much better.
very modern, staff were polite and courteous, great location
Stayed in March 2024
Reviewed: 29 March 2024
Jannine
United Kingdombit small
style and comfy beds
Stayed in March 2024
Reviewed: 28 March 2024
Coster
United StatesThe room was small and rather basic. Upon checkout, staff was not available for checkout and a number of guests had to wait for about 20 minutes so we could drop off our luggage.
Good location—walking distance to many attractions.
Stayed in March 2024
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