We had just completed a road trip through Spain and France and decided to stay over in Plymouth to avoid having to drive home in the dark. The hotel is about a 4 minute drive from the ferry port and a 15-minute walk to the shops. We have stayed in this hotel before and liked the history and atmosphere. The bed was very comfortable and quiet, considering the position of the hotel to amenities. There is a bar and restaurant and parking to the rear of the hotel.

Stayed in April 2024

The breakfast was oily and a bit of a let down the rest of the place was amazing.

The room was amazing a bargain considering the price

Stayed in March 2024

The grand decor, the building, the room was clean and tastful.

Stayed in March 2024

The location was ideal, central and close to the Hoe. The room was quiet and very clean.

Stayed in April 2024

Checked in at around 9pmish Monday night & me & my partner was greeted by a young lad who gave us a chilling look. Turned to his colleague behind the desk & said 'you can deal with them' and literally stormed off without saying anything to us. Obviously he hates his job and would rather be anywhere else. Thankfully the lady behind the desk was lovely and made us feel welcome.

Clean, comfortable and a great power shower!

Stayed in April 2024

The interia

Was very quaint

Stayed in April 2024

Out of date menu with no obvious gluten free options,and difficult shower for people with mobility problems

Location and style

Stayed in April 2024

we had to pay for parking on departure which i was unaware of.

Location was great for town centre and ferry port

Stayed in March 2024

Nothing to dislike

Very nice hotel with lovely staff. The bedroom was amazing really big and sumptuous

Stayed in March 2024

One minor issue was resolved with a smile

Stayed in March 2024

Footsteps sound from upstairs. Loud noise of slam door. Seems like coming from the door to the outside car park at the rear of the hotel.

The hotel is in the city centre of walking distance to Armada Way and the Hoe. The room is of traditional style with sitting area. The bed and the blanket are very comfortable. The shower, hot water and heat are also of good standard. Towels are clean and supple. With lift for our luggage. Our stay had been cosy and we felt warmth..

Stayed in March 2024

Just needs money injected

The hotel is a little dated and needs a lot of money spent on it, but understand the times we live in money flow ect, but overall staff were lovely and helpful , breakfast excellent would stay again

Stayed in March 2024

We didn’t like having to fetch our own cups of tea or coffee at breakfast time. Pots of tea and coffee would be much better brought to the table.

The building is a classic and interesting. Well apportioned and clean.

Stayed in March 2024

Great old hotel in a great location,the rooms were comfortable and in keeping with the style of the hotel. the staff in reception and the dining room were excellent.

Stayed in March 2024

Old tired with very creaky floorboards

Dog friendly

Stayed in February 2024

Dinner menu was a little restrictive and the price a little high

Staff pleasant Breakfast fantastic Slept like a log

Stayed in March 2024

Central location, nice spacious rooms, clean and great views, great prices!

Stayed in March 2024

The shower

Unique, historic, cosy

Stayed in March 2024

Convenient location

Stayed in March 2024

The car park was a first come first serve, and was full when we got there. Luckily a car left and we got in. I would like the certainty of being able to book a space.

The room on the 5th floor was very comfortable with a exclent view over Plymouth. The lounge bar had good leather sofas, chairs and the bar service was friendly. We decided to have breakfast, though close to closing time at 10.30am, but we were welcomed, and the cooked breakfast met expectations.

Stayed in March 2024

Good flair, friendly staff, nice decor, interesting vibe

Stayed in March 2024

N/A

Good Value for Money...Good Location and a Good Sized Room with a Comfortable Bed..

Stayed in March 2024

Should have a red carpet at the entrance to the hotel. They should make more if its history.

This is a grand old lady of a hotel. Built around 1860 to cater for very well off travellers going from Plymouth to the US. The history is fascinating with I K Brunel having a hand in building the infrastructure (railway and port). In 1914 Earnest Shackleton stayed here the night before he boarded Endurance to start his Expedition to Antarctica. Its a great hotel, a *** star hotel but all the same a grand hotel. At £50 for a single room, where the ceiling was as high as the floor plan, you couldn't complain. The good news is that the area is going through the process of being redeveloped so hopefully it has a secure good future.

Stayed in March 2024

No hot water

Stayed in February 2024

Although I'm happy that the prices are so reasonable, this could be an amazing hotel and much more could be made of its Victorian charm. For example, I had a 70s style phone in my room - if you're going to do 'old school' why not a proper early 20th century phone to fit with the rest of the room. However, please don't do a Boringdon and become incredibly expensive!

Lovely, bubbly staff, very grand building and nice clean room. I had a twin room and it had what looked like Victorian lamps by the beds which I loved. I also noticed some information in the room about the hotel's history and local places to go which is fab.

Stayed in March 2024