Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Dorset hotel reviews
  4. Bournemouth hotel reviews
  5. Reviews of Durley Dean

Reviews of Durley Dean 4 stars

28 West Cliff Road, West Cliff, Bournemouth, BH2 5HE, United Kingdom

#45 of 70 hotels in Bournemouth

Guests' Choice

Review score

Based on 4421 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.2

  • Value for money

    7.0

  • Free WiFi

    7.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Was relaxed and convenient location, food was amazing, but needs little tlc
    • Leisure trip
    • People with friends
    • Compact Double Room with Air Conditioning
    • Stayed 2 nights
    • Submitted via mobile

    To may stairs, making it very difficult for less mobile people. The entire place could do with a new paint job. The bed and pills where very hard and uncomfortable

    The food was really good, both breakfast and dinner. As well as bar food.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +3Children) with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    Pool too small, sauna not hot, steam room too small, breakfast too expensive

    Comfy bed and clean

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    good for money
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    all good,overall satisfied

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +2Children) with Air Conditioning
    • Stayed 2 nights
    • Submitted via mobile

    The pool was very small, and the staff not particularly nice

    The room was really nice and big. Apart from the bathroom which was tiny

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Perfect stay for a road trip with friends
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +2Children) with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    The pool! In the pictures it looked bigger it is actually quite small especially when several families are in there. We were at the front of the hotel so can hear the traffic from the main road, it didn't effect us but if you are a light sleeper I imagine it would.

    Great location, stayed as a group of families for 1 night over Easter. Room clean, bed comfortable. Bathroom slightly dated but clean and tidy. Staff accomadating, booked in for an evening meal great set menu, very impressed food was delicious at a sensible price 2 courses £20. Staff helpful and let us reserve the same table for breakfast as 16 of us, was nice to sit together. Breakfast had an OK selection filled everyone up. Would def consider coming back.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    8.0
    As a family we all enjoyed ourselves and kept fit with our walks to the beach ⛱️
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +2Children) with Air Conditioning
    • Stayed 2 nights
    • Submitted via mobile

    Bigger swimming pool. Bar drinks were dear

    Breakfast was very good great selection and plenty of space

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    The pool was disappointing, far too small for a large hotel. We booked due to the pool, but it was tiny. 5 people in it was cramped. It would be good if this was explained on the website. I also had to chase my £100 deposit fee because it was not made clear in advance that I had to have photographic ID.

    The family room was excellent. Spacious and very comfortable. Very clean hotel.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Air conditioning
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be better but adequate

    All good

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    Pleasant hotel
    • Leisure trip
    • Couple
    • Standard Double Room with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    Level of cleaning. Could be better. Old dated building, which would benefit from refurbishment.

    Location

    Stayed in April 2024

  • Reviewed: 21 April 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated but that is reflected in the price. The cost of breakfast is an absolute joke. £16 per day is outrageous.

    Good location and good value

    Stayed in April 2024

  • Reviewed: 21 April 2024

    6.0
    Good for location but won’t recommend
    • Leisure trip
    • People with friends
    • Compact Double Room with Air Conditioning
    • Stayed 2 nights
    • Submitted via mobile

    Had to have the key reset 7 times as it didn’t work on the door. Felt that the staff weren’t happy to be there and weren’t really informative about the facilities or breakfast times etc.

    Good location. Able to walk to the town centre.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    6.0
    Not great.
    • Leisure trip
    • Couple
    • Standard Double Room with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    Cold pool Steam room not working Expensive and Very small car park spaces meaning that I had to park on the road which then meant that my car was damaged by another car ! Desk staff not very concerned with this to my surprise. Also quite loud music playing from somewhere close to our room in the building until early hours.

    Breakfast was satisfactory.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Budget hotel with small car park.
    • Leisure trip
    • Group
    • Compact Double Room with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    Strong smell of cigarettes throughout much of the building, especially the lobby. Parking limited and for an extra charge.

    Restaurant was nice with lovely food and pleasant service. Pool was small but ok and liked the steam room and sauna. Room basic and small but comfortable enough.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Friendly hotel but over priced.
    • Leisure trip
    • Family with young children
    • Family Connecting Room with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    There was no parking available to me, the facilities were quite dated and the cleanliness of the bathroom was lacking. There was a shortage of pillows and the duvets were quite thin. The pool was tiny in comparison to the photo and was overcrowded.

    The staff were really friendly and the food was really nice

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Weekend break
    • Leisure trip
    • Family with young children
    • Family Connecting Room with Air Conditioning
    • Stayed 2 nights
    • Submitted via mobile

    Found pool and sauna/steam room bit on small side

    Room good with bunk bed room which also had own bathroom. Breakfast very good. Location for us good as short walk to beach and not too far from Pier, about 15/20 min walk

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Nice quiet stay, clean room, good location.
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +1Child) with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    Smaller pool than expected very busy and cleanliness was not great in the ladies changing rooms.

    Good location, most areas were clean.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Amazing for families
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +2Children) with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    Couldnt find any play room. Also, would appreciate microvawe and small fridge as didnt have anywhere to heat up a milk for baby.

    The size of our room was beyond our expectations as well as size of our bed. Our kids really enjoyed the free movement and also a swimming pool was a big plus.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +2Children) with Air Conditioning
    • Stayed 1 night
    • Submitted via mobile

    The pool was a lot smaller than the image and the room was a little cold.

    The location was great. The family room was good and spacious. The lady in the breakfast room, seemed like a Manager was very hospitable and helpful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +2Children) with Air Conditioning
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool looks bigger in the web picture . It was a bit of a disappointment but for us not a big deal also the windows in our bedroom all faced walls but as we were hardly in the room apart for sleeping it wasn’t a problem.

    Everything ,would definitely stay there again . We had a great time ,lovely and polite staff. We were very happy with our family room ,it was warm and nice. The air conditioning was useful in the night. We had our dog Millo with us, he was welcomed too .

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    A reasonable hotel in a great location
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +1Child) with Air Conditioning
    • Stayed 2 nights

    Waiting to be seated at breakfast. Food ordered in the bar/lounge arrive barely warm. During peak hours the bar was not staffed continuously.

    Buffet breakfast was good.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    The staff were very helpful and friendly. The breakfast was excellent. The restaurant and bar meals were very generous s
    • Business trip
    • Couple
    • Compact Double Room with Air Conditioning
    • Stayed 3 nights
    • Submitted via mobile

    The electronic key card failed to work on multiple times. Had to keep going back to reception to get it rescanned. Very annoying!

    Friendly helpful staff.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Family Room (2Adults +3Children) with Air Conditioning
    • Stayed 2 nights
    • Submitted via mobile

    No pram/buggy access at entrance/reception, tiny room, no mini bar, shower over bath

    Pool for kids, location

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Compact Double Room with Air Conditioning
    • Stayed 4 nights
    • Submitted via mobile

    Lack of info, staff could have been more forthcoming. Noisy with windows open (traffic) squeaky floors

    Comfy bed, clean, warm, nice decor, pleasant staff, nice walk to town

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Will come back
    • Leisure trip
    • Couple
    • Standard Double Room with Air Conditioning
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom smells mouldy, towels have seen better days. For the money, I'd expect good quality towels not old sandpapery ones. The Forest room, where they stick people with dogs for meals, is horrible. It's like an old isolation room, most unwelcoming, separated from the restaurant, not even a picture. Shocking actually.

    Excellent location, beach front and shops a short walk away. The room was comfortable and modern. Breakfast is amazing! Pool etc a bonus. Warm, air con available. Staff lovely.

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: