Heywood Road, Northam, Bideford, EX39 3QB, United Kingdom
#60 of 68 hotels in Bideford
Guests' ChoiceBased on 864 hotel reviews
6.8Cleanliness
7.4
Comfort
7.4
Location
8.0
Facilities
7.1
Staff
8.4
Value for money
6.6
Free WiFi
7.3
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End of dialog contentReviewed: 25 April 2024
Julia
United KingdomOur shower didn't work
Know the area as friends live in Northan
Stayed in March 2024
Reviewed: 4 April 2024
Jane
United KingdomStayed here many times, excellent staff can't do enough for you the food and everything else all excellent can't fault anything about our stay also plenty of parking spaeces. Keep up the good work everyone
Stayed in March 2024
Reviewed: 27 March 2024
Eileen
United KingdomNothing
Easy location to where I needed to be
Stayed in March 2024
Reviewed: 25 March 2024
Christine
United KingdomBreakfast was not included but easy to add. Good selection and a menu to choose hot food. The food came rapidly after ordering. The room was clean and comfortable and had everything you might need.
Stayed in March 2024
Reviewed: 22 March 2024
Sandy
United KingdomMaybe warning of minimum toiletries. There was soap. There was tea/coffee maybe herbal teabags. Also maybe you have plans of recycling in the future.
Even though it was on a busy road i couldnt hear the traffic. The hotel was very dog friendly and 'Bella' was warmly welcomed. There was a dog bed, bowls, towels and treats with an option to buy. There was an additional heater in the room which i used as it got cold. Oh the decor was lovely. It was clean. The staff were brill.
Stayed in March 2024
Reviewed: 19 March 2024
Kevin
United KingdomNo complementaries in the bathroom… shampoo etc A very dry haddock for breakfast that was slapped on the plate with no garnish whatsoever
Stayed in March 2024
Reviewed: 18 March 2024
Elizabeth
United Kingdom£30 for two sounded very expensive for a breakfast. Especially when we are not big eaters
We didn’t have breakfast this time.
Stayed in March 2024
Reviewed: 16 February 2024
Danielle
United KingdomThe food could have been a bit better in taste but other then that it was our second stay and another lovely stay too.
Breakfast was lovely. Think just needs a little bit more cooking the full English. But was nice 😊
Stayed in February 2024
Reviewed: 12 February 2024
Andrew
United KingdomBreakfast was minimal and not value for money.
Comfy bed, friendly, helpful staff.
Stayed in February 2024
Reviewed: 25 January 2024
Mortaro
United KingdomThe lift was a little unsettling and maybe needs updating when funds allow. The whole building needs a little TLC but it wouldn't stop us from visiting again and we appreciate how the whole of Hospitality and Leisure Businesses have suffered since Covid and the Lockdown period. Still need to stress how lovely the staff were and all dressed nicely in uniforms.
We would like to compliment all of the staff that we came into contact with during our weekend stay, everyone was really helpful and upbeat, nothing was too much trouble. The Manager kindly put a heater in our room when we were feeling the cold. The senior waitress at breakfast, Linda, was very helpful and we shared some comical moments with her, all in good taste. Our evening meal in the bar was good and the breakfast choices were plentiful. The building is obviously well established and had some lovely features. We didn't use any of the spa facilities on this occasion.
Stayed in January 2024
Reviewed: 22 October 2023
Badbazman
United KingdomDecor didn't match in the room
Facilities in the room were good
Stayed in October 2023
Reviewed: 15 October 2023
Neil
United KingdomPoor Wi-Fi signal
Easy to find
Stayed in October 2023
Reviewed: 9 October 2023
Julian
United KingdomNothing
Good location, clean, all you could ask for in a one night stay.
Stayed in October 2023
Reviewed: 3 October 2023
Geofrey
United KingdomThe room was too small for two people , it smelled a little damp when we went in and the sink had a small bar of soap used by previous guests opened , and finally you could not see out of the room because of a very large fir tree.
The staff were excellent
Stayed in October 2023
Reviewed: 19 September 2023
Marshall
United KingdomOld- fashioned method of ordering drinks, food etc. at bar. Orders hand written onto NCR set , prices written down after consulting the menu , paid for & then manually taken to kitchen for processing . With 8 in the queue the time wasted is unacceptable in a hotel of this stature. Whatever happened to modern technology ?
Stayed in September 2023
Reviewed: 18 September 2023
Stephanie
United KingdomI chose the basic room which was fine but I would upgrade if I staying there again.
Friendly helpful staff and position of hotel.
Stayed in September 2023
Reviewed: 13 September 2023
Liam
United KingdomShower in room broke, but was rectified quickly.
Swimming pool. Comfy room.
Stayed in September 2023
Reviewed: 8 September 2023
Helen
AustraliaSmelt a bit like a old peoples home
Jacuzzi bath was great in the room
Stayed in August 2023
Reviewed: 1 September 2023
Allan
SpainSeemed to be short of staff when ordering food and drinks in the bar. I found it very strange to have a dog friendly restaurant/bar. In my opinion dogs and restaurants do not go together.
Reception staff very happy and helpful. Breakfast staff very happy and helpful.
Stayed in August 2023
Reviewed: 29 August 2023
Frances
United KingdomMy room door wouldn’t lock from the inside. No bedside lamp, nor bedside socket (for phone). Hot/cold indicator on bath/shower tap was wrong way round! (Wondered why I was struggling to adjust the temperature!). Poor lighting in bathroom - had to use main bedroom mirror to put on make-up. Wifi was poor. Hand towels were frayed. Hotel corridors are a bit of a rabbit warren, signage not great.
My cooked breakfast was great - scrambled eggs were perfect. Big bath towels (sheets). Nice thick loo paper. Good size room. Bed comfy. Quick and easy check-in.
Stayed in August 2023
Reviewed: 28 August 2023
Logan
United KingdomLiked the twin room - clean and did the job
Stayed in August 2023
Reviewed: 22 August 2023
Stephen
United KingdomSome of the hotel is looking a little bit tired . Whilst still getting what you pay for though to be fair .
Location ' friendly staff .
Stayed in August 2023
Reviewed: 15 August 2023
Isobel
United KingdomThe pool was a little dirty and some of the ledges were broken so a little dangerous. The room was lovely but we did find a few things that the previous occupants must have left behind so we questioned the cleanliness a little. Overall a little dated but still a nice stay!
Staff were absolutely amazing, so friendly and helpful. A real credit to the hotel! Breakfast was spot on, well cooked and delicious.
Stayed in August 2023
Reviewed: 15 August 2023
Ben
United KingdomWish was indoor pool
Bath in room and room service
Stayed in July 2023
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