Moor Lane, East Ayton, Scarborough, YO13 9EW, United Kingdom
#12 of 34 hotels in Scarborough
Guests' ChoiceBased on 1506 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
9.2
Value for money
8.5
Free WiFi
7.1
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End of dialog contentReviewed: 28 May 2024
Margaret
United KingdomDid not serve food on Sunday evening. We had a wait of almost an hour for breakfast from the time of arriving in the dining room to the arrival of our food. The rooms are comfortable, but the property is quite dated in its fittings, decor and furniture.
Quiet location. Very friendly staff. Pet friendly.
Stayed in May 2024
Reviewed: 27 May 2024
Ian
United KingdomThey Advertised food Until 8:30 above the bar And 6.30 on the internet But they actually stopped serving at 4 o'clock on a Sunday And unfortunately by around 3 o'clock they'd run out of food and a lot of their guests had to go to different pubs for a meal
All the staff were lovely and very helpful the food was great the dog rooms where fantastic and a large garden to walk the dog
Stayed in May 2024
Reviewed: 27 May 2024
Tomas
United KingdomIn the particular lodge we were in the radiators weren’t turned on, shampoo bottle missing from side of shower and noise travelled through the walls quite easily.
Lovely building, good parking for the rooms and restaurant. Rooms are a good size with good facilities, nice quiet area in driving distance of Scarborough. Located near other pubs in walking distance. Breakfast and tea had at the Lodge were brilliant food. Staff were great and really attentive.
Stayed in May 2024
Reviewed: 27 May 2024
Lindsay
United KingdomBreakfast was good, location was good, staff were helpful . A very nice young man checked us in and booked us a taxi as we were going to a party in Scarborough that evening.
Stayed in May 2024
Reviewed: 26 May 2024
Gail
United KingdomBathroom was tight for anyone larger/taller than average person. Noisy bathroom fan and water tap. Lots of cobwebs above tv
Pleasant staff, warm welcome. Nice sized bedroom, good cooked English breakfast with waiter service. Easy to walk into the village centre where you can get an alternative evening meal
Stayed in May 2024
Reviewed: 24 May 2024
Hilary
United KingdomSome evenings no food facility
Very friendly helpful staff
Stayed in May 2024
Reviewed: 23 May 2024
Colin
New ZealandHad to ask for towels
Nice staff
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomNothing
The setting, the friendly staff and food
Stayed in May 2024
Reviewed: 22 May 2024
Leslie
United KingdomQuiet, but having said that, the lodge bar & restaurant was closed Monday & Tuesday, so it may not be the other days of the week.
Stayed in May 2024
Reviewed: 22 May 2024
Guest
United KingdomPlug sockets not easily accessible
Quiet . Beautiful gardens really clean and homely
Stayed in May 2024
Reviewed: 20 May 2024
Dafydd
United KingdomRoom a little dated
Location
Stayed in May 2024
Reviewed: 18 May 2024
Helen
United KingdomStaff interaction not brilliant, staff were pleasant but could be friendlier? Car parking bit of a problem
Room was comfortable and clean Location good
Stayed in April 2024
Reviewed: 16 May 2024
Colin
United KingdomGarden areea used by guests and local families with kdis playing footbal. Counted 9 footballs.
Comfortable room and good shower.
Stayed in May 2024
Reviewed: 10 May 2024
Iain
United KingdomWe weren't impressed with the two evening meals, which is surprising because we've not had a bad experience before. The meaty 'Full English' breakfast looked great but for two mornings from four the vegetarian alternative to real sausages, bacon and black pudding were a couple of those horrible vegetable things in breadcrumbs. Nasty.
A quiet hotel in a lovely location. The staff are exceptional. I return to the Lodge year after year and always look forward to my next visit.
Stayed in May 2024
Reviewed: 7 May 2024
Joanne
United KingdomThe mattresses were a bit too soft. When staying in the courtyard room you could hear noise from people walking around in the rooms above.
The staff were friendly and helpful. The bedrooms were comfortable and spotlessly clean.
Stayed in May 2024
Reviewed: 2 May 2024
Karla
United KingdomCouldn't control the heating so the room was uncomfortably hot resulting in a restless sleep. Gluten free dinner options were better than expected, however breakfast was pretty inadequate really very few options so it was disappointing thankfully I travel with snacks incase of this as I understand it can be difficult to cater to dietary requirements. But when food that is safe to eat like a hash brown is cooked in a way that makes it unsafe, there's room for improvement really.
Lovely location, beautiful hotel, very clean and friendly approachable staff.
Stayed in April 2024
Reviewed: 2 May 2024
Margaret
United KingdomThe cost of the breakfast and that it was not included in the price
The hotel was lovely and the dinner was very good and was good value but the breakfast was not value for money and the choice was sparce
Stayed in April 2024
Reviewed: 25 April 2024
Raymond
United KingdomFriendly atmosphere
Location
Stayed in April 2024
Reviewed: 21 April 2024
Jayne
United KingdomWe had 1 towel with a dirty mark and shower /body wash dispenser hadnt been refilled for our stay.
Pleasant room. Good food available. Dog friendly.
Stayed in April 2024
Reviewed: 15 April 2024
Christine
United KingdomNothing especially.
Lovely location and dogs very welcome!! We ate in the Snug. The food was very good and the service too!! Breakfast was ok but I was bit disappointed no breakfast sausage for the dog 🐶!!
Stayed in April 2024
Reviewed: 14 April 2024
David
United KingdomKettle
Peaceful
Stayed in April 2024
Reviewed: 13 April 2024
Stuart
United KingdomThere was only one member of staff and they were trying their best to juggle reception, serving food and run the bar. They were however very helpful and accommodating when you eventually managed to find them. The mattress was a little tired and not very comfy but I still managed a quiet nights sleep.
Clean, nice location and historic house. I will stay again. Meals were good quality and well priced. Breakfast more than you could ask for. Staff member very helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Mike
United KingdomI'm disappointed that there we're no food options on a Sunday evening and the bar wasn't even open for residents when we came down at 7pm. This meant we had to walk to the local village and we would of much preferred to stay on site.
Lovely and clean and great location. Comfy bed in a nice clean room.
Stayed in April 2024
Reviewed: 6 April 2024
John
United KingdomWe arrived to find a funeral wake taking place. Lots of very noisy people filling the lounge and bar area. We were told that the restaurant would be open from 6pm. When we went to the restaurant there was no availability till 7pm as we were told that they were very busy. We agreed to wait and at 7pm we ordered our food. We waited a further 45 minutes and when I enquired the waitress told me that our food had not been started. I cancelled our order. The waitress apologised and us complimentary glasses of wine and crisps to take back to our room. The breakfast the next morning was very disappointing.
Location and hotel was nice, Room clean and comfortable. Staff friendly and attentive.
Stayed in April 2024
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