28 Castle Street, Edinburgh, EH2 3HT, United Kingdom
#297 of 976 Holiday rentals in Edinburgh
Guests' ChoiceBased on 1588 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Aimee
United KingdomNo complaints
Excellent central location, clean, spacious and comfortable rooms and a lovely helpful host - Magic was so kind!
Stayed in May 2024
Reviewed: 12 May 2024
Jemma
AustraliaThe toilet had a bit of a smell
The gorgeous room, location etc.
Stayed in May 2024
Reviewed: 11 May 2024
Brad
CanadaThe room was on the third floor, and there were no elevators in the building to help with the baggage.
The apartment is located within walking distance of Edinburgh Castle and the Old Town.
Stayed in April 2024
Reviewed: 10 May 2024
Lorna
United KingdomNA
The location was great! The staff member Magic that dealt with me and my friends gave great service and was very friendly and welcoming. The size of the flats I booked for me and my friends were good and came with everything we needed. The garden area was also great to hang out in.
Stayed in May 2024
Reviewed: 9 May 2024
Linda
CanadaEverything was great but if I had to pick something maybe a bit better laundry facilities
Wonderful location, close to railway and major attractions.
Stayed in April 2024
Reviewed: 2 May 2024
Elisa
AustraliaHaving to carry heavy luggage up & down a spiral staircase, as there’s no lift.
The location was amazing and the apartment was massive, clean and comfortable with all the amenities you could possibly need. The staff were so friendly and accommodating.
Stayed in April 2024
Reviewed: 1 May 2024
Michelle
AustraliaNothing
Great location and comfortable rooms.
Stayed in April 2024
Reviewed: 30 April 2024
Helen
United KingdomNothing
Beautifully decorated, spacious and so clean and modern
Stayed in April 2024
Reviewed: 29 April 2024
Grace
United KingdomA very friendly welcome, apartments were beautiful and very clean, beds and pillows super comfortable and a great shower. We had the best stay and will most definitely be staying again.
Stayed in April 2024
Reviewed: 24 April 2024
Jonathan
United Kingdombeautiful 2-bed apartment right in the centre of Edinburgh Perfect all round Great facilities tea coffee & milk provided giant TV with all networks and all channels
Stayed in March 2024
Reviewed: 24 April 2024
Amy
IrelandN/A
Excellent location, very clean.
Stayed in April 2024
Reviewed: 22 April 2024
Gina
United KingdomStreet noise till early hours, but it was a Saturday and we were all young once!
So clean! Couldn't fault the room.
Stayed in April 2024
Reviewed: 22 April 2024
Sarah
United States4 flight walk up.
Location was great. Good eateries/pubs nearby and walking distance to main sites
Stayed in April 2024
Reviewed: 19 April 2024
Diane
United KingdomSpotless lovely staff cannot fault it lovely place
Stayed in April 2024
Reviewed: 14 April 2024
Petra
IrelandThere was nothing to fault.
Amazing area and fabulous apartment.
Stayed in April 2024
Reviewed: 14 April 2024
Kathleen
United KingdomIt was outstanding , so very clean , the staff were so helpful and a great location for all the shops, bars .will Definitely be back again ⭐️⭐️⭐️⭐️⭐️
Stayed in April 2024
Reviewed: 13 April 2024
Mary
AustraliaUnfortunately the bathroom had a terrible lingering smell, it was lucky we could close doors of it to our living and bedroom.
Size of the room for a couple was excellent. The staff were incredibly helpful and went beyond call of duty. Location is the absolute best with walking distance to the Royal mile and right on Rose Street.
Stayed in April 2024
Reviewed: 11 April 2024
Hayley
United KingdomThere wasn't anything I could say could be better
We asked for an early check in (12.30pm) as we had a meeting to prepare for and this was catered for. A beautiful, luxurious apartment, which has been finished to a very high standard. Would definitely stay here agin.
Stayed in April 2024
Reviewed: 5 April 2024
Vince
United KingdomWe could not connect to the WiFi as we were out of reach. This would not have been an issue had we had alternative good connectivity but the location reverted to one bar on 3G and even E 😱. I would expect some form of connectivity in the city.
The apartment was immaculate with some very nice touches such as the window seat a good selection of tea and coffee. The bathroom and shower were great and very well maintained.
Stayed in April 2024
Reviewed: 5 April 2024
Brent
United StatesLocation
Stayed in April 2024
Reviewed: 5 April 2024
Lynne
United KingdomWiFi and phone reception was so poor I couldn’t call my family or friends properly
Fantastic location, right in the heart of the city
Stayed in April 2024
Reviewed: 4 April 2024
Abigail
United KingdomLocked door when we arrived. Had to call 3 of the mobile numbers before getting a response
Location was excellent and good value for money
Stayed in March 2024
Reviewed: 2 April 2024
Eimear
United KingdomSlight road noise at night but not a big issue
Brilliant location, clean modern room and great amenities
Stayed in March 2024
Reviewed: 29 March 2024
Christopher
United StatesNothing springs to mind, it was all good.
The room was basically a two bedroom apartment. It was exceptionally good value for money and the location is unbeatable.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content