Clarks Hay South Cerney, Cirencester, GL7 5UA, United Kingdom
#3 of 10 hotels in Cirencester
Guests' ChoiceBased on 263 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.5
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 3 May 2024
June
United KingdomWe had an attic room which was quite small although comfortable and the two flights of stairs were steep.
Lovely quaint little hotel and bar ,very comfortable lounge for customers staying overnight.
Stayed in April 2024
Reviewed: 2 May 2024
Anne
United KingdomWalk in shower bedroom on top floor, but plans are in place to build additional ground floor accommodation.
Location, accommodation, ambience, staff very friendly, very professional, very knowledgeable.
Stayed in May 2024
Reviewed: 1 May 2024
Eva
CanadaNarrow stairs up to the rooms and the difficult heating system. Either too hot or too cold but the staff worked at it.
Very helpful and friendly staff. Clean and updated old pub with some tasteful touches.
Stayed in May 2024
Reviewed: 28 April 2024
Stewart
United KingdomLarge wine being £8.
Excellent place, room & food excellent
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United KingdomAbsolutely brilliant
Stayed in April 2024
Reviewed: 21 April 2024
Mike
United KingdomThe room was a little on the small side but adequate for one or two nights.
The property was lovely in a great village in the heart of the Cotswold lakes. We were warmly welcomed by the staff and shown to our very comfortable room. The staff were fabulous, friendly and helpful to us and our dog. We ate there in the evening and the food was very good as was breakfast. We highly recommend it.
Stayed in April 2024
Reviewed: 9 April 2024
Amanda
United KingdomGreat breakfast best we have had in any B&B
Really nice pub and area. The room was really lovely although the hallway carpets looked dirty, gave a bit of a bad first impression! Unfortunately this room was right at the top of the pub up narrow stair cases so not conducive for dogs. I did request the room with bath but also gave notice of my intention to bring our dogs, would have liked to be told the room was not really the right option! Was very difficult to get up and down with them and they are small! The room was also boiling hot. Would have stayed for the second night but it was too awkward with the dogs.
Stayed in April 2024
Reviewed: 7 April 2024
Philip
United KingdomAll good
Excellent breakfast. Smart room , excellent bed and bathroom.
Stayed in March 2024
Reviewed: 28 March 2024
Stephen
United KingdomNothing
Great location - stayed overnight - had evening meal and breakfast the following morning - all was exceptional. Our room was very comfortable and would recommend all to others.
Stayed in March 2024
Reviewed: 27 March 2024
Tugba
United KingdomAlthough the radiator was very hot, room was not warm enough. We stayed in the most expensive room in the hotel but as it is on the top floor (attic) ceiling height was too short and it was cold. You need to watch your head at all times when walking in the room. Stairs were also very narrow it was very difficult to climb.
Breakfast and service was excellent. Room decoration and the bath tub was amazing. Bed was very comfortable.
Stayed in March 2024
Reviewed: 22 March 2024
Suzanne
South AfricaVery pretty but not much parking
Stayed in March 2024
Reviewed: 20 March 2024
Laura
United Kingdomno shower and stairs very narrow
the lady serving breakfast was really welcoming & friendly. Food beautiful. Room cosy.
Stayed in March 2024
Reviewed: 16 March 2024
Susan
United KingdomNothing. The main light was on a dimmer and I didn't realise. Perhaps there could have been a sign for people like me who are slow on the uptake! I'm really scraping the barrel to find something negative.
A friend and I stayed at the Eliot Arms for a long overdue catch up. The room was beautifully appointed, spacious, very clean and had everything I needed. Service was friendly and attentive. Breakfast was tasty - and plentiful! We will be back next year and quite possibly every year!
Stayed in March 2024
Reviewed: 11 March 2024
Tim
United KingdomWarm and cosy and friendly
Location
Stayed in March 2024
Reviewed: 4 March 2024
Margaret
United KingdomNo complaints
Perfect location, staff very welcoming & professional, food excellent, bedrooms very clean and comfortable.
Stayed in March 2024
Reviewed: 26 February 2024
Gregory
United KingdomGenuinely, nothing.
Amazing coffee and breakfast and cocktails! Location amazing... Beautiful decor, confiest bed.
Stayed in February 2024
Reviewed: 21 February 2024
Jonathan
SwitzerlandHotel was lovely and so was the food.
Stayed in February 2024
Reviewed: 19 February 2024
Deborah
United Kingdomthere was a lot of noise from the bar/resturant, perhaps we were unfortunate in that there was a very loud group in that evening. Unfortunatley the bathroom and main light tripped out during the night. i know other rooms were affected as well.
Bed was very comfortable, shower was also very good. Breakfast was excellent.
Stayed in February 2024
Reviewed: 19 February 2024
Matthew
United KingdomInadequate parking Rowdy regulars in the bar
Recently refurbished rooms Great food Friendly staff / service Dog friendly
Stayed in February 2024
Reviewed: 19 February 2024
Chloe
United KingdomIt was very very warm in our room and my partner said his side of the bed had a big lump in the mattress which kept him awake.
The decor of the room was exceptional. The overall hotel was stunning and the location is also wonderful.
Stayed in February 2024
Reviewed: 17 February 2024
Anthony
United KingdomReally helpful staff
Stayed in February 2024
Reviewed: 15 February 2024
David
United KingdomBetter vegetarian options. A fish option other than fish and chips.
Friendly helpful and knowledgeable staff. Great breakfast. Good choices and willing to change items upon request. Great dinner. Excellently presented and good service. Good beer.
Stayed in February 2024
Reviewed: 15 February 2024
Mike
United Kingdomnothing
food was great
Stayed in January 2024
Reviewed: 9 February 2024
Christine
United KingdomStairs a bit tricky. Room not as big as expected, but still a good size. Would have preferred a chair at the desk and not a stool.
Excellent choice of breakfast. Delicious Sunday lunch. Room quiet and well appointed. Staff very welcoming and attentive and helped with luggage. Excellent location. Near bus route to Cirencester. Co-op, chemist, cafe nearby. Bed comfy. Good to see the Eliot doing so well so soon after reopening.
Stayed in February 2024
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