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Reviews of Eliot Arms 4 stars

Clarks Hay South Cerney, Cirencester, GL7 5UA, United Kingdom

#3 of 10 hotels in Cirencester

Guests' Choice

Review score

Based on 263 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 3 May 2024

    9.0
    Lovely comfortable warm place to stay with great staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had an attic room which was quite small although comfortable and the two flights of stairs were steep.

    Lovely quaint little hotel and bar ,very comfortable lounge for customers staying overnight.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Excellent experience. Would return.
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Walk in shower bedroom on top floor, but plans are in place to build additional ground floor accommodation.

    Location, accommodation, ambience, staff very friendly, very professional, very knowledgeable.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Very enjoyable and friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Narrow stairs up to the rooms and the difficult heating system. Either too hot or too cold but the staff worked at it.

    Very helpful and friendly staff. Clean and updated old pub with some tasteful touches.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Very satisfactory .
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Large wine being £8.

    Excellent place, room & food excellent

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Absolutely brilliant stay , amazing staff and food
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely brilliant

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Lovely stay, great accommodation and friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The room was a little on the small side but adequate for one or two nights.

    The property was lovely in a great village in the heart of the Cotswold lakes. We were warmly welcomed by the staff and shown to our very comfortable room. The staff were fabulous, friendly and helpful to us and our dog. We ate there in the evening and the food was very good as was breakfast. We highly recommend it.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Disappointed a little but it was a beautiful place.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast best we have had in any B&B

    Really nice pub and area. The room was really lovely although the hallway carpets looked dirty, gave a bit of a bad first impression! Unfortunately this room was right at the top of the pub up narrow stair cases so not conducive for dogs. I did request the room with bath but also gave notice of my intention to bring our dogs, would have liked to be told the room was not really the right option! Was very difficult to get up and down with them and they are small! The room was also boiling hot. Would have stayed for the second night but it was too awkward with the dogs.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Authentic and lively pub in a well kept village, very peaceful and pretty area.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Excellent breakfast. Smart room , excellent bed and bathroom.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    A great find - excellent service, accommodation and food!
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location - stayed overnight - had evening meal and breakfast the following morning - all was exceptional. Our room was very comfortable and would recommend all to others.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath
    • Stayed 1 night

    Although the radiator was very hot, room was not warm enough. We stayed in the most expensive room in the hotel but as it is on the top floor (attic) ceiling height was too short and it was cold. You need to watch your head at all times when walking in the room. Stairs were also very narrow it was very difficult to climb.

    Breakfast and service was excellent. Room decoration and the bath tub was amazing. Bed was very comfortable.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very pretty but not much parking

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Beautiful location & spotlessly clean
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night

    no shower and stairs very narrow

    the lady serving breakfast was really welcoming & friendly. Food beautiful. Room cosy.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Lovely rooms, great service, fantastic breakfast.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Nothing. The main light was on a dimmer and I didn't realise. Perhaps there could have been a sign for people like me who are slow on the uptake! I'm really scraping the barrel to find something negative.

    A friend and I stayed at the Eliot Arms for a long overdue catch up. The room was beautifully appointed, spacious, very clean and had everything I needed. Service was friendly and attentive. Breakfast was tasty - and plentiful! We will be back next year and quite possibly every year!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    The constant noise of the extractor was a spile of the day, plus the state of the potholes on the drive, bring the car i
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Warm and cosy and friendly

    Location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Perfect for our stay
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Perfect location, staff very welcoming & professional, food excellent, bedrooms very clean and comfortable.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Genuinely, nothing.

    Amazing coffee and breakfast and cocktails! Location amazing... Beautiful decor, confiest bed.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Would stay there again. Very friendly staff and lovely food (dinner and breakfast)
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night

    Hotel was lovely and so was the food.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    we were visiting family so the pub was located very well for this. Breakfast was excellent.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    there was a lot of noise from the bar/resturant, perhaps we were unfortunate in that there was a very loud group in that evening. Unfortunatley the bathroom and main light tripped out during the night. i know other rooms were affected as well.

    Bed was very comfortable, shower was also very good. Breakfast was excellent.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Inadequate parking Rowdy regulars in the bar

    Recently refurbished rooms Great food Friendly staff / service Dog friendly

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Beautiful location, decor and overall experience
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very very warm in our room and my partner said his side of the bed had a big lump in the mattress which kept him awake.

    The decor of the room was exceptional. The overall hotel was stunning and the location is also wonderful.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really helpful staff

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Better vegetarian options. A fish option other than fish and chips.

    Friendly helpful and knowledgeable staff. Great breakfast. Good choices and willing to change items upon request. Great dinner. Excellently presented and good service. Good beer.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    staff were welcoming and the service was superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    nothing

    food was great

    Stayed in January 2024

  • Reviewed: 9 February 2024

    9.0
    Relaxing, welcoming hotel with good food.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs a bit tricky. Room not as big as expected, but still a good size. Would have preferred a chair at the desk and not a stool.

    Excellent choice of breakfast. Delicious Sunday lunch. Room quiet and well appointed. Staff very welcoming and attentive and helped with luggage. Excellent location. Near bus route to Cirencester. Co-op, chemist, cafe nearby. Bed comfy. Good to see the Eliot doing so well so soon after reopening.

    Stayed in February 2024

Showing 1 – 25

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