Elm House, High Street, Pooley Bridge, Ullswater, Pooley Bridge, CA10 2NH, United Kingdom
#2 of 12 hotels in Pooley Bridge
Guests' ChoiceBased on 374 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.8
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 19 May 2024
Charlotte
United KingdomI was really looking forward to a bath and there was only a shower. A very good shower, but still. Also, the room looked straight out onto the main road and there was no blind on the window, meaning it either had to be curtains shut or zero privacy.
The bed was incredibly comfortable. The little touches in the room were wonderful, such as a great hairdryer and locally made produce for the bathroom and biscuits. The breakfast was out of this world.
Stayed in May 2024
Reviewed: 10 May 2024
Sammy
United KingdomThere wasn't really anything to dislike.
The room was good if a little compact but that is to be expected in this type of property, the in room facilities were good, the bed was very comfortable and the pillows were exceptional. Breakfast was excellent, a good choice and the food was hot and the presentation exceptional. The staff were pleasant helpful and attentive. I would recommend this property and would stay there again.
Stayed in May 2024
Reviewed: 8 May 2024
Jasvir
United KingdomOnly thing was the shower was a little let down in that room
Charming place … staff were lovely… rooms were well stocked with lovely toiletries,bathrobes and tea/coffee … room itself was comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Norah
United KingdomNowhere to sit and relax following your meal.
Very comfortable, perfect location, wonderful staff
Stayed in May 2024
Reviewed: 27 April 2024
Gayle
United KingdomFrom upon arrival, was made to feel very welcome. Room was superb and was luxury for a night. Dinner was exquisite!
Stayed in March 2024
Reviewed: 29 March 2024
Rosalind
United KingdomShower was a bit old fashioned
Good location a short walk from the lake. The bed was extremely comfortable.
Stayed in March 2024
Reviewed: 22 February 2024
Frank
United KingdomOrganising ourselves to have been able to stay longer.
Very warm reception from staff. Excellent room. Food ingredients explained so well. Tasty breakfast. Genuine interest from “owner drivers” of hotel. Easy to walk around village.
Stayed in February 2024
Reviewed: 18 February 2024
Rebecca
United KingdomParking was limited
Lovely clean rooms and fabulous breakfast.
Stayed in February 2024
Reviewed: 5 January 2024
Simon
United KingdomNothing
Comfortable stay. Stylish decor. Excellent food. Friendly staff
Stayed in December 2023
Reviewed: 3 January 2024
Simon
United Kingdom7 course taster menu was superb
Stayed in January 2024
Reviewed: 3 January 2024
Helen
United KingdomPricey
Everything ! Room beautiful, facilities exceptional and bed super comfy . Private space, home from home . Location excellent for the village
Stayed in January 2024
Reviewed: 17 December 2023
Paul
United KingdomQuilt cover on the bed was cheap
Cosy place
Stayed in December 2023
Reviewed: 6 December 2023
Andrew
United KingdomRoom was cold on arrival, very cold outside but would have expected the room to be warmer for guest arrival.
Nice location friendly staff comfortable bed
Stayed in December 2023
Reviewed: 29 November 2023
Brigid
United KingdomAs we ate in two evenings it would have been nice if the menu was a little more varied, possibly just one of the main courses changing. Saying this between myself and my husband we tried all but the vegetarian option and every option was delicious.
Excellent food both for breakfast and dinner. Staff were efficient and friendly.
Stayed in November 2023
Reviewed: 21 November 2023
Cora
United KingdomEverything perfect .
Breakfast was excellent & the way it was set out on the plate perfect. Very tasty & the eggs done to perfection. The restaurant beautiful I really enjoyed my stay next time I will ask for a room with a bath
Stayed in November 2023
Reviewed: 20 November 2023
Fern
United KingdomWould have been nice if there was a comfy lounge to relax in before and after our meal with drinks.
The food was absolutely outstanding! The staff were amazing! The room was beautiful! The location was perfect!
Stayed in November 2023
Reviewed: 9 November 2023
Lyndsey
United KingdomNothing
Lovely rooms with luxury products, great staff, nice breakfast
Stayed in November 2023
Reviewed: 30 October 2023
Michelle
United KingdomBreakfast was excellent. Property has a good location in the village.
Stayed in October 2023
Reviewed: 25 October 2023
Chris
United KingdomNice clean and tidy, lovely decor, a real home from home.
Stayed in October 2023
Reviewed: 14 September 2023
Alan
United KingdomVery comfortable room with nice touches like super hairdryer smart décor, lovely toiletries. Breakfast was beautifully cooked to order, would definitely stay here again. Sorry on this occasion we couldn't have dinner as well! Walking distance into heart of village and the edge of Ullswater. Great to have a car park in such a busy location.
Stayed in September 2023
Reviewed: 13 September 2023
David
United KingdomAl a carte menu, would have liked other options
Room 6 was amazing loved it! Spotlessly clean, decor very tasteful, location perfect
Stayed in September 2023
Reviewed: 8 September 2023
Amanda
United KingdomNothing
Very homely clean and high standards
Stayed in September 2023
Reviewed: 8 September 2023
Gillian
United KingdomThere is nothing not to like
Amazing room. Amazing food, we had the taster menu with the wine flight which was exceptional. Amazing staff, they were so lovely. We will definitely return
Stayed in September 2023
Reviewed: 6 September 2023
Andrew
United KingdomLocation Staff lovely and friendly Made to feel special
Everything I couldn’t find a fault Lovely location
Stayed in September 2023
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