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Reviews of Ely House Hotel 3 stars

53 Tettenhall Road, Wolverhampton, WV3 9NB, United Kingdom

#2 of 9 hotels in Wolverhampton

Guests' Choice

Review score

Based on 627 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Business trip
    • Group
    • Executive Double Room
    • Stayed 1 night

    The room was large enough, very clean and comfortable. The staff (particularly Claudia) were very friendly and happy to help with any request.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The woman at the reception was sensational, an absolute gem. Hard working, polite and extremely helpful.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing . No complaints at all . Would come back again. Great staff , great room and perfect location.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Lovely staff, fab breakfast. Very comfy bed.
    • Leisure trip
    • Couple
    • Executive Four-Poster Room
    • Stayed 1 night
    • Submitted via mobile

    The car park was a bit scruffy.

    The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    I really enjoyed my stay at Ely House, I’d like to thank Claudia and the rest of the team for their exceptional customer
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was nice and comfortable, it was clean and tidy.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Very pleasing just what we wanted
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    premises were nice and clean and a great location with a great host

    The location was close to the town centre for the gig we went to, premises were nice and clean and a special mention for Claudia the host was very warming and friendly and couldn’t do enough for us, wouldn’t hesitate to stay here again if we were in Wolverhampton

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    It was a pleasant and comfortable stay which was good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not really the hotel’s fault but when guests were arriving back late at night it could get a bit noisy for a little while with the sound of people walking outside the room and doors shutting but it didn’t last too long

    We liked the quaint feel of the hotel, it felt quite homely and unique, the staff were lovely, the room was comfortable.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Excellent Hotel
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Claudia is so welcoming and friendly and chatty makes you feel at home

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Very welcoming
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Need black out blind!

    Lovely greeting, made to feel very welcome. Comfy bed. Great location, I was there for a gig at the civic halls, only a 15min walk.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was perfect , staff very friendly and helpful . Lady on reception was great.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Ely House Hotel thoroughly recommended....
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful Hotel. Lovely room. Staff were brilliant, welcoming and helpful. Ideally situated to city centre. Would definitely stay again without a doubt.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Everything was perfect and would not hesitate to return
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No negatives about the property

    Everything about the property was exceptional and the host lady went above and beyond for my young son and made him feel extremely comfortable

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Would highly recommend, and would definitely stay again if visiting the area!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast finishing at 08:30 in the week was a little early for us! We’d have liked to have sampled the breakfast, but we had a late night on our stay and needed to make the most of a lie in!

    We received an extremely warm welcome! The reception host was so very friendly and helpful. Free parking on site was very handy indeed. The bedroom and bathroom were extremely comfortable and spacious, and very clean and well maintained.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Lovely little hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very smart clean hotel. A bargain for the price. Our room was very nice and comfortable bed.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a little pricey for the amount of food but still cooked really well and enjoyable

    Great Central location,on site car parking,clean room..staff absolutely brilliant

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Ely House
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff, good breakfast

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Incredible value for money. Immaculate and safe. Brilliant central location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    May be called "dated" by some with reference to internal decor, but it was beautiful, well kept and thoroughly clean throughout. Hotel unable to fault in all or any way. External "central" location was well suited for needs but Wolverhampton was generally shocking in terms of cleanliness and council maintained sadly.

    Brilliant customer service, went above and beyond to establish our preferences (front or rear facing room), happy for us to extend parking allowance into the following day post check out time!

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Great location and very comfortable hotel
    • Business trip
    • Solo traveller
    • Executive Four-Poster Room
    • Stayed 3 nights

    As I was travelling on my own I wanted a hotel that had a restaurant so I didn't have to go out on my own at night - the hotel's own website clearly mentions this, so I was very disappointed to be told at check in that there were no evening meals served - this should have been made clear at time of booking if the current situation is not as described on the hotel's website

    The room was immaculately clean, bed was really comfortable all the staff were extremely friendly and the breakfast was great value for money and really well cooked

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Pleasant would reccommend.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Towels stuffy not fresh, thin pillows, breakfast not included in room price.

    I liked the cleanliness of the place, bath sheet however had a most disagreeable fragrance. The receptionist was lovely and welcoming very helpful and pleasant, hotel is near city centre and main routes that is a plus, secure parking amazing. Bed was so comfortable but the pillows a bit thin from use. Overall enjoyed my stay but I think breakfast could have been covered in the room price. ⭐️⭐️

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Clean, comfortable and helpful staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good location about 20 mins walk from the town centre, nice clean & comfortable room had a good nights sleep. Staff member Claudia was friendly and very helpful. Thank you for the great service

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic hotel. Room was spotless and comfortable, staff were really friendly and helpful. It was only a 15 minute walk to the centre. Would definitely stay there again.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Wish I was there
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. You were perfect

    I wish I could have stayed their. From what I did see though lovely hotel and will book with you in the future

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!!

    Always a pleasure to stay here. I've always been made to feel welcome. Such a friendly relaxed atmosphere. Highly recommended!!🤗

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Fab
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    To be honest I wouldn’t change anything. The bed was comfortable the bath towels were thick and fluffy. They checked and tidied your room every day whether you asked or not. Topped up your tea tray. Keep it straight forward and simple. A great stay. Thank you.

    Clean quiet fabulous staff willing to help you .I had gone from Yorkshire to visit friends. It was the perfect place to stay. I would definitely stay there again when visiting Wolverhampton. As a single mature lady I felt very safe in the hotel. Very impressed.

    Stayed in March 2024

Showing 1 – 25

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