Derby Road, Widnes, Widnes, WA8 3UJ, United Kingdom
#3 of 3 hotels in Widnes
Guests' ChoiceBased on 1507 hotel reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
8.1
Facilities
7.4
Staff
8.7
Value for money
7.3
Free WiFi
7.3
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End of dialog contentReviewed: 8 November 2023
Jannine
United KingdomThe bathroom taps where to close to the wall on the bath it was a struggle to turn them on but eventually did it plus there was mold around the sealant around the bath and the bottom of the bath was cracked and dirty looking apart from that the property is perfect and I love it there when I visit for the night for a nice little break away
The property was perfect in every way
Stayed in November 2023
Reviewed: 7 November 2023
Glen
United KingdomNo sockets near the bed. I didn’t find the bed comfy- sleep well ☹️
The room was nice, breakfast was ok. Plenty of perking
Stayed in November 2023
Reviewed: 6 November 2023
Chloe
United KingdomWe did notice the drawers near the tv was broken, I tried opening the top one and it made the drawer below open too, then I couldn’t shut it as it was awkward as it was sat on top of it.
Room service was great, facilities were amazing and breakfast was great
Stayed in November 2023
Reviewed: 2 November 2023
Andrew
United KingdomWifi password in room
Breakfast great Staff great
Stayed in October 2023
Reviewed: 29 October 2023
Georgia
United KingdomThe bed and pillows were uncomfortable. The bed was really hard and the pillows were so flat
All the staff were really friendly. Standard prices in the bar and for breakfast. Everywhere was clean
Stayed in October 2023
Reviewed: 26 October 2023
Ennis
United KingdomBuilding and room were cold for my tastes. Single electric heater in room Off when I arrived) did a good job after an hour or so. No heating it bathroom.
Fair value for money. Basic but clean. Cooked breakfast was better than I hoped for. Large car park. Nice hot shower. Bar.
Stayed in October 2023
Reviewed: 25 October 2023
Sara
United KingdomThe bar was cold so couldn't sit there long
Reception staff very helpful.first room smelt musty. They changed it without any issue. Bed comfy and room clean. TV was a bit hit and miss with signal but we were having bad weather . Food in resteraunt was excellent and service as always brilliant
Stayed in October 2023
Reviewed: 23 October 2023
Kevin
United KingdomVery noisy, all doors seem to slam shut, could do with slow closing mechanisms on them. Lampshade in the bath room was hanging off Smell of old/stale smoke in my corridor
The bed was large and comfortable, and the shower was powerful
Stayed in October 2023
Reviewed: 18 October 2023
Ami
United KingdomRoom was cold and smelt a little musty
Friendly staff
Stayed in October 2023
Reviewed: 16 October 2023
Mark
United KingdomRooms need updating decor very outdated
Location is good for what we needed Staff we're all very pleasant & helpful
Stayed in October 2023
Reviewed: 15 October 2023
Steve
United KingdomBit tired looking Would be nice to have complimentary water in the room
Friendly staff surprisingly nice Dinner
Stayed in October 2023
Reviewed: 15 October 2023
Steve
United KingdomThe creaky bed would be my only slightly negative point but it did not detract from a good night's sleep.
Very pleasant and helpful staff, clean rooms and lots of parking. reception were very helpful and efficient and we enjoyed a very good breakfast
Stayed in October 2023
Reviewed: 13 October 2023
Karen
United KingdomNo internet and I was there on business and unable to work. Signal is poor too I was unable to hotspot either. The bed was not very comfortable for me. The TV did not work could only hear it no picture. The bathroom mirror is placed very high i could only see the top of my head. I had to send some of my food back when i went for dinner as it was stale. I did have a bad stomach the next day but not sure i could prove where this stemmed from. It was a cold night and i tried putting the heater on but I think it was on a timer and kept going off.
Quiet, room was clean. Staff were pleasant but unable to help me with internet or TV
Stayed in October 2023
Reviewed: 12 October 2023
Denise
United KingdomHad to be moved twice as toilet seat broken in first room and then again at 12.45am as we had very noisy neighbours and as the room had adjoining doors it was too loud to sleep. But we were moved to a room straightaway.
Very clean
Stayed in October 2023
Reviewed: 11 October 2023
Jonathan
United KingdomSome softer music at breakfast would have been better rather than the local teen radio station.
Staff on reception very friendly and welcoming.
Stayed in October 2023
Reviewed: 2 October 2023
Janette
United KingdomSandwich left out too long before serving. Top slice rock hard - couldn't eat. Crackers were stale. I think someone in the kitchen made silly mistakes which took the shine off otherwise excellent food.
Restaurant food was really nice. Room very comfortable. Waiter brilliant
Stayed in October 2023
Reviewed: 30 September 2023
Michael
United KingdomVery friendly staff Food in Restaurant reasonably priced and very tasty
Stayed in September 2023
Reviewed: 18 September 2023
Susan
United KingdomThe carpet in our room was in desperate need of a good clean. The remote control for the TV was filthy. In light of covid still being around it would be advisable for the remote to have been wiped with disinfectant.
The reception, bar area and dining areas were lovely. clean and nicely decorated. The staff were friendly and attentive. It was close to where we needed to be. . Breakfast was delicious and plentiful. The bed was comfortable and the room was a good size with a juliet balcony.
Stayed in September 2023
Reviewed: 18 September 2023
Malcolm
United KingdomRestaurant menu was quite restricted in choice and relativly expensive. However, the food was very good with good service also.
My trip was with my son and grandson and the hotel arranged a room with 3 single beds which suited us perfectly.😁
Stayed in September 2023
Reviewed: 18 September 2023
Claudette
United KingdomVery hard pillows. Could do with an update. Sockets had been removed/covered over I guess so you can't charge everything you own but only socket for telly and kettle. Also can't just have bed lights on, they all come on or all go off!
Very pleasant and helpful staff
Stayed in September 2023
Reviewed: 16 September 2023
Helen
United KingdomBed was not very comfortable
Great location and friendly staff
Stayed in September 2023
Reviewed: 11 September 2023
Johnstone
United KingdomA bit worn. No water in rooms.
Location and staff.
Stayed in September 2023
Reviewed: 2 September 2023
Jean
United KingdomThe mould on the ceiling in the bathroom.
The staff were great. The bed was comfortable & the cooked breakfast was lovely.
Stayed in September 2023
Reviewed: 1 September 2023
Philip
United KingdomNothing
Good price
Stayed in August 2023
Reviewed: 30 August 2023
Luke
United KingdomOur room (116) smelt very damp.
Staff were very friendly.
Stayed in August 2023
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