Most of the lights didn't work. There was no door on the bathroom.

Convenient location. Nice place.

Stayed in May 2024

Plates cracked and no plug for kitchen sink, shower dripped long after use, room and hallway could do with freshen up of paint, wardrobe and kitchen doors not properly fitted - nothing major but attending to these would change it from a passable to an really pleasant stay. View out of the window onto offices but we didn't mind this so much as the location for areas of London were great.

Great location, safe and easy to access accommodation with exterior and interior door locks, reasonable space in apartment, warm and comfortable. Had the convenience of hob and microwave for basic cooking. Brand new comfy mattress and good pillows.

Stayed in April 2024

The deposit and time to get it back

Location

Stayed in April 2024

The checking in process was unclear. Insufficient instructions were provided about checking in at the booking stage. It appears the guest has to call them on the day of arrival to complete the process i.e paying the damage deposit of £350 before further details about checking in can be provided. Unless guests are available to do this in good time, they may be left stranded and rushing at the time they need to check in. This responsibility on the guest to contact them is very odd and in any event, should be made much clearer at the outset. The other issue was the ‘no guests’ policy. I had no issue with this whatsoever but I was asked repeatedly, at least 4 or 5 times if i was ‘sure’ i wouldn’t be having any guests even though I made it clear in writing that I was not.

The location was convenient.

Stayed in March 2024

I was told someone would meet me. No-one there but when called was told they had sent me an e-mail with the door code. True - but only that afternoon and I had been working and not reading e-mails. Why say one thing and then do another? I kept getting phone calls as the trip approached asking me to basically complete a registration process the upshot of was to provide a deposit. It was all very time consuming and unnecessary. I had to write several times to get an invoice. The shower thermostat was stuck on hot. And the water was very hot. It was dangerous. Surely someone must check these things? Overall the flat was tired.

Stayed in February 2024

TV and missing bits in the kitchen

Nice easy place to stay

Stayed in February 2024

Shower did not drain. Kitchen wall paint peeling and mouldy in places.

Stayed in February 2024

the mattress was partially sunken so I didn’t sleep very well; the bed spread and floor were a bit dusty; there were some odd spots in the bathroom sink, maybe from repairs (it looked like glue that had remained stuck). I couldn’t figure out the heating but there was no staff to ask - the check in is all automatic via email.

Nice roomy and elegant space especially for the price and super central location

Stayed in February 2024

Was a pain to get into the property. Shower wasn’t great Curtains were not great keeping the morning light out

The location

Stayed in January 2024

the wifi didnt really work

the location is very good

Stayed in January 2024

The WiFi was not working.

It is in a great location, not far from City of London

Stayed in December 2023

Checking in process was bit complicated and took some longer time. If you want to book this hotel, I'd recommend you to book minimum a week before planned checking in date. Wifi was very weak.

Location is the best area to anywhere in London. It's located near Blackfriars station. There are many good pubs and nice Indian Restaurant. The cost is very affordable price compare than other hotels around there. Although stairs is bit narrow and old, but room is very clean and tidy. Shower room is very clean and looks almost new.

Stayed in November 2023

Shower drain needed to be unblocked TV unusable due to no antenna or digitally not tuned up ... Otherwise it's value for money

Value for the money

Stayed in November 2023

Lack of warmth, kitchen, blocked shower waste

Space, bed, location

Stayed in December 2023

Shower was blocked. Only able to use for a very short period of time before it would have over flowed if I didn’t turn it off

Great location. Code access made access arrangements very easy

Stayed in November 2023

Damp!! The damp in the kitchen is just awful. Really bad. The shower curtain is not long enough for the shower and the water goes all over the floor. The glass shower door is actually placed in the living room leaning against the wardrobe. Very dangerous. View terrible. Room 3B. Windows are very dirty. Blinds broken. It could be such a beautiful apartment. It just needs TLC. Had to upload ID. Had security £250 back no problems. The apartment needs a good decoration and damp needs sorting.

The location was perfect. No hassle getting instructions. It was quite easy to find the door on the street to the apartment. The apartment could be so lovely. It just needs some TLC

Stayed in November 2023

They pushed hard to get a damage deposit, but when the property was without any electric for a number of hours, there was no offer of recompense. They advertise checkin is available from 3, it isn't, they send you an email telling you to check in at 3, but this was late and we had to call to chase. Staff were rude and unhelpful. The process hides behind GDPR, and everyone I spoke to advised they all fully understand it. They then argue when you try to explain within the UK it's Data Protection Act 2018. They send policies when you ask questions, and are unable to provide any details.

It's a great property in a fantastic location.

Stayed in September 2023

The kitchen

The shower

Stayed in September 2023

Check in process very long winded. Have to send in photo IID and give a large deposit. Neither of which I have ever done before on booking.com. late check in and early check out. They said to call to see if I could check in early but phone wasn't answered. Basic accommodation with no frills but pleasant enough. Tired property with dreadful 'view' from the bedroom window (only window).

Great location. Reasonably quiet. Comfortable enough for a one night stay

Stayed in September 2023

Very noisy when we left the windows open. The fan in the bedroom didn’t work. The compendium instructions for the washing machine didn’t match the machine so couldn’t get the dryer to work. Also couldn’t get the wifi to connect

Great location

Stayed in September 2023

Apartment really needed a proper clean. Tiles and shower screen were dirty, bathroom bin hadn't been emptied. Floor by bed had previous guest's hair on it and tissue under the sofa. Plus the cleaner walked in at 9.15, when we weren't due to leave til 10. Ironic! I did email StayInn when we arrived, but they offered nothing to rectify it. The secondary glazing didn't keep the traffic noise out.

Location was good, very close to transport links and easy walk to Tower Hill in the east and Covent Garden in West. Apartment was an OK size for the two of us.

Stayed in August 2023

Räpane.

Hea asukoht.

Stayed in July 2023

The wifi signal was poor, the wifi passwords didn't word. There wasn't any bedding for the pull out bed in the lounge.

The apartment was clean and spacious. getting into the apartment was easy and its in a great location. also the price was FAB.

Stayed in August 2023

It was very hot! Even when we opened the windows and turned off all the radiators it was boiling.

Good location, nice facilities

Stayed in August 2023