80 Ferensway, Hull, HU2 8LN, United Kingdom
#5 of 24 hotels in Hull
Guests' ChoiceBased on 3928 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 1 May 2024
Beck
United KingdomThe windows were a bit noisy with a whistling from the wind.
Great location and free hot chocolates for the kids.
Stayed in April 2024
Reviewed: 1 May 2024
Robert
United KingdomNothing
Location is excellent
Stayed in April 2024
Reviewed: 1 May 2024
Kersten
United KingdomWiFi a little clunky but overall fine. Tea choice in the room a tad limited.
Staff were great, super friendly and helpful. Bed was comfortable. Room was quiet overnight and curtains kept the light out. Liked having the choice of pillows. Good to have alternative milks and gluten free.
Stayed in April 2024
Reviewed: 29 April 2024
Theresa
United KingdomDouble bed small. Shower temperature unstable, plastic cups in plastic bags in bathroom. Too much plastic!
Room, position, cleanliness
Stayed in April 2024
Reviewed: 29 April 2024
Darren
United KingdomNot quite as good as other holiday inns I’ve stayed at but was clean and comfortable
Clean and comfortable, friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Sam
United KingdomBeds were small. Sofa bed in daily room only suitable for younger children.
Location - in the town centre. 15 mins walk to MKM stadium
Stayed in April 2024
Reviewed: 28 April 2024
Neil
United KingdomBreakfast wasn't the best
Location & price
Stayed in April 2024
Reviewed: 28 April 2024
Audrey
United Kingdombreakfast - long queues for drinks blocked off access to food. Hot food located in a corner meaning that only 1 person could plate-up their meal at a time. A solution to this would be to have the hot food located in a straight line so guests can move from one platter to another.
car park very convenient; check-in quick; central location for shops
Stayed in March 2024
Reviewed: 28 April 2024
Newton
United KingdomStruggled to find the car park entrance.
Great location great staff.
Stayed in April 2024
Reviewed: 28 April 2024
Rosa
United KingdomThe only negative point is to the mattress, we felt it was too soft for us.
The room was very spacious and clean. We were impressed how the toillet is prepared for people with physically needs and reduced mobility. The breakfast was very good and the staff all very welcoming and kind.
Stayed in April 2024
Reviewed: 27 April 2024
Kirk
United KingdomA bit of a wake up, to get out of hot shower into a ccccold bathroom, not a problem, just a shock!!
Clean, spacious room, polite staff, decent breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
Lawrie
United KingdomThe location
Stayed in March 2024
Reviewed: 27 April 2024
David
United KingdomRooms look a little tired and could do with some redecoration; the TV was at an odd angle in relation to the bed, and there were no plug sockets near the bed. Some of the breakfast items weren’t the best, especially the soggy hash browns and dry muffins.
Convenient, secure facility, easy to check in and out. Friendly staff and fairly quiet for a city centre location.
Stayed in April 2024
Reviewed: 26 April 2024
Lorrain
United KingdomRoom 304 strange banging noise every 15 or 20 minutes kept waking me up sounded like pipes in wall or building settling. Went on for a couple of hours stopped about 1.00 am.
Clean and convenient
Stayed in April 2024
Reviewed: 24 April 2024
Shirish
United KingdomBreakfast could have been better in terms of quality and variety.
Great Location, Wonderful view of Sunrise in the morning
Stayed in April 2024
Reviewed: 24 April 2024
Christopher
United KingdomThe breakfast area did get quite busy at times and felt a bit cramped. It might be beneficial for the hotel to consider adding another coffee machine or perhaps rearranging the breakfast setup to alleviate some of the congestion.
Had a very pleasant experience overall. The rooms were comfortable and well-maintained, and the staff were incredibly friendly and accommodating throughout my stay. It was still a nice break away, and the hotel's location was fantastic, making it easy to explore the city. Overall, I enjoyed my stay and would consider returning in the future.
Stayed in April 2024
Reviewed: 22 April 2024
Avril
United KingdomNothing I could think of.
Excellent location for Hull station, not much else to say.
Stayed in April 2024
Reviewed: 22 April 2024
Wayne
United Kingdomnothing really will stay again
Very pleasant stay easy parking and access to hotel, with great location and the room was as requested.
Stayed in April 2024
Reviewed: 22 April 2024
Robinson
United KingdomDirty towels Went for breakfast came back and things was missing Homeless people going to sleep inside of doorway Bed was quite 8ncomfortable surprisingly
Staff were pleasant and helpful
Stayed in April 2024
Reviewed: 20 April 2024
Martyn
United KingdomModern, clean Hotel, central location, car park adjacent to Hotel
Stayed in April 2024
Reviewed: 19 April 2024
Margaret
United KingdomNo white wine to buy at the bar!
Very helpful staff. Extremely good location near the train and bus station. Good breakfast.
Stayed in April 2024
Reviewed: 17 April 2024
Debbie
United KingdomBreakfast had a good amount of choice and the dining area was very pleasant and the staff helpful
Stayed in April 2024
Reviewed: 15 April 2024
Donna
United KingdomVery good breakfast,location ideal for the city hall and parking was convenient
Stayed in April 2024
Reviewed: 15 April 2024
Brian
United KingdomThe seating area in the bar could be a wee bit comfier
The staff are always helpful and charming. The location is perfect 👍
Stayed in April 2024
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