80 Ferensway, Hull, HU2 8LN, United Kingdom
#5 of 25 hotels in Hull
Guests' ChoiceBased on 3992 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Liz
United KingdomRoom - bed was a standard double which is unusual in a hotel and a little small Settee was quite badly stained in places
We liked everything apart for the room
Stayed in April 2024
Reviewed: 14 May 2024
Nabi
United KingdomLocation
Clean/ nice and the location is spot on So highly recommended
Stayed in May 2024
Reviewed: 14 May 2024
Gary
United KingdomWindow didn’t open in room and was very warm whilst there , bar area isn’t great, but very welcoming
Good location
Stayed in May 2024
Reviewed: 13 May 2024
Paul
United KingdomNil
Central ,clean good value
Stayed in May 2024
Reviewed: 12 May 2024
Lee
United KingdomPaying for parking.
Very good breakfast, clean and convenient location.
Stayed in February 2024
Reviewed: 11 May 2024
Meihui
United Kingdomthe extra bed is not good. no free parking.
breakfast, room is clean but small
Stayed in April 2024
Reviewed: 10 May 2024
Glenn
United KingdomFinding the place through ur sat nav it Sent me all down the bus station
Breakfast was nice and not expensive for a beer
Stayed in May 2024
Reviewed: 8 May 2024
Always
United KingdomThe TV was only small in the room and positioned to the left of the bed which made it awkward to watch. A small detail to find fault with. Other than that, everything was fab.
Great location for the city centre. Staff were welcoming & friendly. Room was small but comfortable. Everywhere was immaculate. There was something for everyone for breakfast, plenty to choose from. We would definitely stay here again.
Stayed in May 2024
Reviewed: 7 May 2024
Stephen
United KingdomFold up bed hits desk not well designed perhaps
Great staff and quality brrakfast
Stayed in May 2024
Reviewed: 6 May 2024
Lynda
United KingdomI understood that car park was £8.50 per night through the hotel but when we were leaving had to pay a extra £2 for the barrier to go up wasn't impressed with that so that needs sorting out
Location was good room was excellent food was really lovely check in went smoothly nothing much wrong really except leaving the car park having to pay extra money
Stayed in May 2024
Reviewed: 6 May 2024
Steve
United KingdomCarpark bit trick if you don't know where you're going .. signposted but only when your already in the carpark..
Good location for the connexin arena Down the road from Marco whites Restaurant .Worth a visit
Stayed in May 2024
Reviewed: 6 May 2024
Jemma
United KingdomRoom was a bit tight as we had a wheelchair and it could hardly fit. Breakfast wasn't very good. It wasn't replenished quick enough and the plates ran out. The hash browns were just cooked and sausages were over cooked.
Location was great and parking was ok when you found it.
Stayed in May 2024
Reviewed: 5 May 2024
Samantha
United Kingdomnothing. everything you could need is right there.
Always a good place to stay while in the city, very central, 2 minutes away from the train station. parking available.
Stayed in April 2024
Reviewed: 5 May 2024
Sotirios
GreeceWarm room. Nice breakfast. Clean room and bathroom. Comfortable beds. Comfortable location near the train station.
Stayed in May 2024
Reviewed: 5 May 2024
Sara
United KingdomMattress was very uncomfortable
Location, breakfast, staff.
Stayed in May 2024
Reviewed: 4 May 2024
Geoffrey
United KingdomCould have been more lifts. At busy times wait for lifts was quite long.There was some black mould around the bottom of the shower door. Breakfast could have had a little more choice on the non heated items I.e maybe some ham and cheese.
Location, easy to find and handy for local transport.
Stayed in May 2024
Reviewed: 4 May 2024
Craig
United KingdomNothing, value for money.
Breakfast was great, location ideal.
Stayed in May 2024
Reviewed: 3 May 2024
Angela
United KingdomNot applicable
Convenient.breakfast comfy room and bed
Stayed in April 2024
Reviewed: 3 May 2024
Helen
United KingdomCouldn’t really find fault with anything at this price.
Parking is great and reasonable overnight rate. Reception staff sorted the validation. Liked the viewing point. Room was comfortable with sofa.
Stayed in April 2024
Reviewed: 3 May 2024
Holmes
United KingdomNot the fault of the hotel but the view points on each floor showed construction so just avoid them but yet again not fault of the hotel
Friendly staff and amazing hotel room
Stayed in April 2024
Reviewed: 2 May 2024
Vathany
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 2 May 2024
Peter
United KingdomHorrible reactionary news channel on the big screens at breakfast.
Location, helpful staff, comfortable room, great view of the city. Breakfast OK.
Stayed in April 2024
Reviewed: 2 May 2024
Jane
United KingdomAlthough everything is run very professionally the Venue lacks individual character
Very clean room and efficient and polite staff.
Stayed in April 2024
Reviewed: 1 May 2024
Bello
United KingdomLocation, customer services, neatness, etc .
Just good time and lovely place
Stayed in April 2024
Wittlich, Germany
Tulln, Austria
Bandung, Indonesia
Faoug, Switzerland
Bintulu, Malaysia
Lodi, Italy
Agios Georgios, Greece
Liptovský Mikuláš, Slovakia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content