Charlton Hall Chathill, Alnwick, NE67 5DZ, United Kingdom
#3 of 11 hotels in Alnwick
Guests' ChoiceBased on 1376 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Andrew
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 19 May 2024
Ingrid
United KingdomNothing
Stunning finish / Decor of hotel interior and exterior. Staff and food were excellent. We enjoyed live music in teepee tent. An outstanding hotel in lovely countryside.
Stayed in May 2024
Reviewed: 17 May 2024
Francesca
United KingdomThe location was great for us but if you are going for a weekend away I guess there wouldn’t be much to do close by?
Gorgeous decor, beautiful food, comfy bed
Stayed in April 2024
Reviewed: 16 May 2024
Craig
United KingdomNothing at all, it was absolutely great.
Amazing location and room was fantastic.
Stayed in May 2024
Reviewed: 16 May 2024
Monika
United KingdomError in invoicing,which was corrected
Location
Stayed in May 2024
Reviewed: 16 May 2024
Craig
United KingdomThe breakfast
We had a wonderful time at the hotel. Must admit that we didn’t have a good breakfast but we had the evening dinner and it was excellent.
Stayed in May 2024
Reviewed: 14 May 2024
Lucy
United KingdomDecor , bar and outside space
Stayed in May 2024
Reviewed: 13 May 2024
Bond
United KingdomThe glass shower cubicle looked very nice but was right in the middle in the bathroom and so a bit of a hazard to walk into accidently. The breakfast was expensive so we didn't stay for it but was probably nice.
We didn't have breakfast or dinner as we got there on the evening and left earlyish. The beds were lovely and comfortable. It was clean and quirky.
Stayed in May 2024
Reviewed: 11 May 2024
Alex
United KingdomIt’s a bit out of the way
Ive stayed here quite a few time & would recommend it to everyone. The food, rooms & staff are all top class
Stayed in May 2024
Reviewed: 7 May 2024
Garry
United KingdomThe accommodation was absolutely stunning 😍
Stayed in May 2024
Reviewed: 5 May 2024
Lynn
United KingdomQuiet location, beautiful decor, helpful staff, fabulous food
Stayed in May 2024
Reviewed: 5 May 2024
Lauren
United KingdomRoom was quite warm, no air con that I could see
The hotel was gorgeous, the room was spotless and the tipi was great fun
Stayed in May 2024
Reviewed: 4 May 2024
Helen
United KingdomWe feel breakfast could be improved. More variety of fruit I.e. bananas oranges etc. Cooked breakfast was very good. The hanging rails in the room were too high. A bit more thought needed for that area otherwise the room was very good.
Location was fine for wonderful beach walks. Room was very comfortable and clean. Staff were excellent.
Stayed in April 2024
Reviewed: 3 May 2024
Gavin
United KingdomStayed in Farmhouse 6 which was fantastic. Small double was the only let down but that’s personal choice.
Beautiful place, excellent staff and lovely food
Stayed in May 2024
Reviewed: 3 May 2024
Lynne
United KingdomNothing, it was a really well thought out hotel with bags of personality.
Lovely dinner and breakfast and an excellent hotel with lovely staff throughout the whole of the hotel. good value for money and very dog friendly. Only suggestion I would make and I'm sure its already on the list as clearly a lot of things are being built and added around the site, but given that it is a dog friendly hotel a signposted path with a short walk around a little field or woodland bit to walk the dog at night would be perfect. Wasn't quite sure where we should go without walking on nice grassed areas for the inevitable toilet occasion.
Stayed in April 2024
Reviewed: 1 May 2024
Simon
United KingdomRoom was very hot, could not open window and no fan
Excellent facilities, food was fantastic and free parking
Stayed in March 2024
Reviewed: 30 April 2024
Catherine
United KingdomReported 3 times lights in wardrobes were on 24hrs . Didn’t go off when doors shut. Could see light in dark. Worried as lights got very hot. Mirror over sink too high couldn’t see in it . Had to use behind toilet be awkward.
Position Different decor Relaxed atmosphere Helpful staff
Stayed in April 2024
Reviewed: 28 April 2024
Holly
United KingdomCheck out at 10am is too early.
Beautiful location, stunning modern hotel and facilities. Restaurant and food were brilliant! Highly recommend a visit and visit the tee pees if you get a chance.
Stayed in April 2024
Reviewed: 27 April 2024
Ian
United KingdomJust good
Stayed in April 2024
Reviewed: 26 April 2024
Maudddd
NetherlandsThe place is not very accessible by public transport. As a student, this placa (mostly the food) is quite expensive. But I still think it is worth it!
The hotel is incredibly beautiful. The room was very pretty and felt very luxurious. The lighting was beautiful and so was the bathroom. Everything you needed was available. The staf was very helpful, always down for a chat and available for any questions. The breakfast was big with lots of choices. Even the tableware was very photo worthy. Walking up the driveway felt like a fairytale to me. I would love to return.
Stayed in April 2024
Reviewed: 26 April 2024
David
United KingdomLovely quiet location. Good food and service.
Stayed in April 2024
Reviewed: 23 April 2024
David
United KingdomLovely to eat in the restaurant for the first time in the evening and really enjoyed a good breakfast the following day!
Stayed in April 2024
Reviewed: 22 April 2024
Carmen
GermanyNothing
Definitely the best interiors i have ever seen. So bold but brilliant
Stayed in April 2024
Reviewed: 22 April 2024
Julie
United KingdomNothing
Very clean propertystaff friendly and helpful. Atmosphere was very good bed was comfortable. We got an upgrade which was very nice!!! Food in restaurant was very good well priced
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content