The staff was unfortunately impossible to join and the phone number provided on Booking.com doesn't work. I discussed this with another guest who had the same experience.

Super convenient location and easy access from the train station.

Stayed in October 2023

The bathroom was rather small.

The room was very clean and cozy, with enough space for a solo traveler. Location is very convenient, near the train station and easy access to the city center.

Stayed in October 2023

The bathroom was very small

Very nice room and comfy bed. Good location.

Stayed in October 2023

The wifi was terrible. No connection at all.

The location is really good, 5 min far from the train station

Stayed in October 2023

Although there was a communal kitchen area - which was very clean and well-kept - I would have really loved a kettle in the room. Again, I am pleased that there was information about checking-in, however, there was an almost excessive amount of long emails of instructions, then requiring an app download before receiving the key code. After booking, I was required to pay a deposit in case of damages, which for me was pretty expensive as an extra 'cost' after booking, though I am sure it was hidden in the small print somewhere.

Great location very close to the station with a nice big room too. Informative and regular communication from the company regarding check-in. I was grateful that during my stay the communal kitchen was open 24 hours as I arrived late after work.

Stayed in September 2023

really a small room

Stayed in August 2023

Some of the furniture was a bit dated and you had to go to the kitchen to get a drink

The door lock was safe, the layout of the room was lovely and the bathroom was amazing

Stayed in October 2023

The sofa is semi-broken; table is small; bathroom ridiculously small and slippery. The staircase was too steep and narrow. Otherwise everything is ok.

Location. Bed is comfortable. Good room space. The self checkin/checkout is quite convenient.

Stayed in October 2023

I would have had difficulty getting to the toilet if I were of bigger build; & (to be frank) it is so tight a space that it is very difficult indeed to stand whilst using toilet paper! The overhead shower faucet was fixed so that it pointed to one side, and there was no way to raise the hand-held faucet above chest height - showering took much longer than it ought to have.

Comfortable bed, clean modern room.

Stayed in October 2023

Fan can’t turn off in the bathroom, it’s too loud to sleep!

Stayed in September 2023

Television didn't work

Size of room

Stayed in September 2023

Bathroom was a bit small but ok

It all was good 👍 near to the railway station

Stayed in September 2023

The pin pad doors were abit confusing and we had trouble getting into the building and our room. We were pretty tired upon arrival. The floor was very creaky, the bedside lamps didnt work and the shower was difficult to use. You could not use the shower for more than 3 minutes as the sink didnt drain fast enough and you had to let it drain before turning it on again. You could only use the handheld as the top faucet of the shower would sprinkle out of the shower making it a slippery dangerous mess when you got out. If you wanted to make a cup of tea you have to go out of the room, down the steep flight of stairs and make it in a communal area. That is fine, but if you were making two cups of tea and some instant noodles - it was abit tricky and a strenous process!

Good Location and a very spacious room with a comfy bed. A good place to put your belongings and sleep.

Stayed in August 2023

Difficult to contact with staffs

Close to train station and very clean

Stayed in August 2023

The main issue is the smoking area outside the back door - the smoke goes all the way to the top floor and the corridor and room both smelt strongly of smoke. Move the smoking area a little away from the open door!

Clean and comfortable, close to the station and town centre. Modern furnishings

Stayed in September 2023

"This lodging proved to be an ideal base for exploring a moderately-sized city. The room was generously sized, the bed was of decent quality, and the surroundings were peaceful."

Stayed in September 2023

Bedside table lamp would be an advantage

Stayed in September 2023

There was no: Bar Fridge in the room Breakfast table in the room Drawers or cabinets to store clothes Also, cutleries, spoons, forks, butter knife, plates, bowls, glassware etc. not available. We did not request for these prior to arriving. Maybe if we requested these COULD be provided. Not sure if these would be free of charge.

Pin Code entry so no need for keys. Room was very clean. Bed was very comfy. Toilets was very clean. Aircon machine was provided. Clean Bath Towels. 10 min. walk to Sainsbury Express, Subway, Coffee shops. 20 min. walk to High Street for restaurants etc.

Stayed in August 2023

Unfortunately, there's no elevator in the hotel, so we had to carry our bags up a number of flights of very steep and narrow stairs to get to our room on the top floor (of three floors). Our room seemed clean enough, but the floor was very sticky! We could tell that it had been cleaned. However, most likely the concentration or ratio of detergent to water was much too high, and it left a sticky sort of film all over the floors. The bathroom was very small, but functional. The TV worked well, but it was in a strange position not facing the bed, and it was fixed to the wall so we couldn't turn it towards the bed.

The location is very good. It's in a quiet neighborhood close to the train station and just a short walk to the bus stop. We had a good night's sleep, and coffee was available in the kitchen downstairs any time.

Stayed in August 2023

The room was very small and it was not exactly great value for money

It was private

Stayed in August 2023

The aircon was very loud and I couldn't use it overnight. The kitchen was closed in the morning, so I couldn't make coffee for myself.

The room was clean, and equipped with almost everything you would expect. The hotel is located close to the city centre and main rail station.

Stayed in August 2023

Difficult to communicate with staffs

Very close to the Cambridge train station

Stayed in July 2023

The keyless entry was an issue. I did not receive the email with the access code. I rang the property three times and no one answered. We then went and rang the doorbell. We waited outside for 15 minutes running and no one came. In the end another guest let us in and eventually we found a member of staff who was very rude but gave us the code. Very poor customer service. Also the bathroom was tiny. Sitting on the toilet was very difficult due to closeness to the sink and the water pressure was quite bad.

Location was great. The room was clean and the bed was comfy.

Stayed in August 2023

Very noisy aircon unit, shower impossible to use as the water sprays out in every direction, TV facing the window rather than the bed

Good location, good price

Stayed in August 2023

On arriving at 4 o’clock I entered my room and it was a mess from the previous people! It was not cleaned nor ready, I had to then wait but I think this meant the cleaning and changing of bed was very rushed. I did get my parking refunded for this inconvenience but my worry would be this happening again when it would be too late to be rectified. I find it hard to believe that having the same code for the front door and my room doesn’t mean everyone’s codes are the same, else how can the front door take so many different codes? I felt unsafe with this as there was no chain for me to lock my door 🚪 nice I was inside, I pushed the foot stool up against the door but I feel a simple chain would be very useful! The people next door to me were very load and several times made me jump with load bangs! The shower was also blocked ao needs to be looked at as was close to flooded my (I had to sleep stopping and starting my shower the water to make sure it didn’t). It had everything I needed, nice towels and products. I was so pleased and greatful for the aircon! My hairdryer didn’t work so also needs looking at but I wasn’t expecting there to be one at all anyway. The shared area and garden was a bonus. Over all a few easily resolved issues. I hope this is helpful.

Stayed in August 2023