We got an alternative accommodation. We had booked twin room but got small double

Nice staff

Stayed in May 2024

No human being seen during the stay. Standard of room poor.

There was none.

Stayed in August 2023

Feel that it could be better with a makeover and update, maybe the bar being opened would be a good idea.

Location

Stayed in August 2023

I have a few issues with what appears to me to be misleading advertising. Places calling themselves a “hotel” which are unstaffed. I am not saying ‘partially staffed, where people are there each day for a few hours, I mean unstaffed where the only contact is by telephone, in this case to a London number, and a person whose English is inadequate to deal with any matters that arise from the fact there is no physical presence at the venue. The advert on the site made n9 reference to lack of staff, it gave a check in time window, which, in the absence of other information, implied someone would be there. I appreciate the shift to ‘air bnb’ type accommodation, and if access is to be by remote keypad etc, then it ought to specify clearly that this is the case and any such venues should not be permitted to call themselves ‘hotel’s OK rant over, but I was and remain les than impressed with this sort of arrangement. On to the rest. The room was small, but again this may be the norm here, the ‘corridor leading to it, which had two other rooms off it, was so narrow, two people would have had trouble passing each other. There was only one pillow supplied and as there were no staff it was impossible to ask for another. There was no cold water from the bathroom sink.

The location was good, it’s on a grassed square looking onto the seafront, ideally placed for the beach and other entertainment. The room was clean but unfortunately that’s where it ends. In fairness the rate and room may have been the norm for this resort but there were so many things that grated with me that any tolerance for slight variations from expectation was unlikely to mitigate for.

Stayed in August 2023

The smell

The location, and the building is haunted

Stayed in August 2023

The hotel was probably lovely back in its day it's now been just left it seems. still advertising bar and breakfast on the door which isnt the case.

the location was really good. we did like the keypad code but would of been nice to see at least one member of staff.

Stayed in August 2023

Having read many of the reviews after we had made a last minute booking it was better than we had expected. Beds were clean, water was hot, location good for what we needed. Very dated, carpets not especially clean and wall lights not worn room. Pillows hard but for one night it was ok

Stayed in August 2023

No reception too quiet corridor was too small

Location was fine

Stayed in July 2023

Uncomfortable bed, very small shower enclosure. No staff. Leak in toilet. No breakfast option.

On line check in, cheap

Stayed in July 2023

The radiator was on and couldn't be turned off as it was broken

The location and the price was ok

Stayed in June 2023

No hot water, leak from the boiler

Stayed in May 2023

my phone died and there was no staff to let us in, when we walked in all the rooms were very hot, there's holes in the walls etc big crack on the bath everything is very dated, outside looks run down not like the picture

the location

Stayed in April 2023

When we arrived we contacted the number provided to get the access pin to enter the building. Staff was rude and abrupt on the phone. When we entered the hotel it was boiling hot, had a funny smell and was hard to locate our room with no directions prior to our stay. Once we entered our bedroom it was boiling hot, again had a funny smell and was very small. The bathroom floor was wet at all times and this was even with us not using the shower. The wallpaper was starting to come away from the walls, there was no spare pillows instead just 1 per bed, bedding didn't smell clean and looked dirty.

The location was perfect and close to all amenities.

Stayed in April 2023

The room we booked in when we opened the door it looked like they just got out of bed rubbish’s on the floor so my wife rung the owner to get another room

Stayed in March 2023

Tv didn't work, no duvet on one bed. Internet password given was incorrect. Smell of mold

Good location. I liked the code system and was clean.

Stayed in November 2022

it’s a tough question because in my opinion I paid so little and had read some terrible reviews on line we had even looked at a plan b while reading the reviews on the train to Yarmouth. I don’t like 1 roll of loo paper or half we had. that’s it. for the price it is what it is.

the location is perfect for what we were looking for which was close to the sea front. 1/2 mins walk

Stayed in October 2022

I didn’t see any staff. Front door left on the latch every time I went back. Mildew on the walls. Not enough pillows & were flimsy. Water was sometimes cold or took a long time to come through

location

Stayed in September 2022

it was very dated and tired and a few things broke in different rooms I got stuck in the bathroom no door handle on one of the bedrooms hot water tap wouldn’t turn off

the location

Stayed in September 2022

No car parking facilities plus I don’t know y they have a shower in room no.7 as unless ur a child ull bang ur head, I used 2 pillows and felt like I needed another 2

Clean & tidy, not the best hotel but for the price u can’t complain and has an excellent view of the seafront

Stayed in August 2022

Extremely dated and shabby decor, though everything we needed was there. Our double room was small and en-suite cramped, there had obviously been some condensation problems over winter, (grey mould in ceiling edges) though no feel of damp during our summer stay. No staff on site but access system worked well. It’s a shame this well located small hotel can’t get the update it deserves.

Location brilliant, the bed comfortable and everything seemed clean. We had no problem with the entry system and when I accidentally called the helpline number I did get a reply. The hotel was quiet and there was no street noise.

Stayed in August 2022

bed side light and sink light not working, sink in bedroom, sink making noises for 10 minutes after running the tap, bathroom door didn’t shut, kettle lid Brocken, no plug for bath, bed lumpy and hard, only one pillow each and so flat not worth using only fit for the bin, one of the net curtains was missing,

location and communication prior to check in

Stayed in July 2022

i couldnt get any adult content on the internet, not even after 9pm watershed which was most irritating and plain wrong. Not all the electric plugs worked, never have something that doesnt work, not in any arena of life

nice sized room with good double bed. Plenty of mirrors, the only window was ok but not very big. the wash basin had a plug, not always the case, good for washing hands and face. Nice big kettle and tea mugs, wifi good

Stayed in July 2022

when walking in, it smelt stale and with an overwhelming cigarette odour. Decor, like Gt Yarmouth, would appear to be stuck in the 1970/80’s No staff on site, that were visible.

location close to the sea front, centrally located

Stayed in July 2022

It was ok but tv did not work and room was cold

A way for a soul weekender

Stayed in May 2022