The neighborhood is noisy even until early morning considering that it's surrounded by clubs and pubs.

The building itself feels safe with locks and codes to every doorways. Facilities are new and clean. The place is walking distance to the centre and train stations.

Stayed in December 2023

Not place's fault, and staff kindly pre-warned us - can be noisy due to proximity of bars and clubs. But that can be a bonus.

Top location in the heart of the city. Perfectly clean. Good shower. Good heating.Comfortable beds.

Stayed in December 2023

There is a nightclub in front of the apartment open from 11pm to 6am with very loud noise.

The shower. The location. The facilities.

Stayed in December 2023

It was a bit noisy, as it's in the center of the nightlife area.

The loft was very comfortable and had everything we needed. Great heating for cold days and close to all major attractions and restaurants.

Stayed in December 2023

Was told I would be issued with a plug in hob and I wasn't. Due to them stating after booking there was no cooking hobs after it stated there would be in description.

Lovely apartment, clean, roomy, host response was fast

Stayed in November 2023

Modern, spacious, clean, central, value, safe. 24 hrs security and night porter.

V close to Concert Sq. And city centre. Ideal for a weekend.

Stayed in November 2023

Outside noise

Location, service,value

Stayed in November 2023

Lots of noise in the hallways late at night.

Stayed in May 2024

In the Booking.com page didn’t say nothing about the hide and fees. I have to pay £25 for damage waiver which is done saying nothing on the website can sleep all night because next door is a club night.

Nothing

Stayed in May 2024

Water leaked through the bathroom ceiling on our first morning there, through an electrical point. This was in one of the apartments. Second apartment the shower faucet wouldn’t turn so unable to use this shower. This meant that 11 people had the use of one shower for a planned trip. There was nobody that worked there on site. Spent hours trying to resolve the issue to no avail. No offer of any new apartments. No work carried out to fix the issue despite a maintenance man attending. Left us with a wet ceiling and a flooded bathroom. Had to pay a ‘damage waiver’ despite 2 out of 3 apartments not being fully functional and 1 apartment being a total health and safety risk. Despite lots of emails/messages being sent backwards and forwards, 3 days later we have still not reached a resolution. Avoid at all costs!

Location, the spaciousness of the rooms and they were all very clean.

Stayed in May 2024

Be aware that you will be asked to pay a security deposit( £250) on a non booking.com to get the keys collection instructions, getting this back is not an easy and they going to take £10 even if no damage happened. Customer service are rude on the phone.

Excellent location, clean and comfortable.

Stayed in April 2024

Nothing

Lovely clean apt and location bang central to pubs and restaurants

Stayed in May 2024

Nothing to complain about. Some of the guest in reviews did mention a noice from the clubs on the street, but with closed window you can get a good night rest without a problem.

I recently had the pleasure of staying at the Sevenstays Aparthotel in Liverpool, managed by Host & Stay, and I couldn't be more delighted with my experience! First and foremost, the location is absolutely fantastic. Situated right in the heart of Liverpool, it’s incredibly convenient to explore the city. Whether you’re here for shopping, dining, or sightseeing, everything is just a short walk away. The check-in process was seamless, thanks to the superb instructions provided by the Host & Stay team. They made sure everything was clearly communicated, from accessing the keys to all the necessary details about the apartment. It was such a relief to have a hassle-free start to my stay. Cleanliness is always a top priority for me, and I was thrilled to find the apartment impeccably clean. It was spotless from top to bottom, which made me feel comfortable and at ease right from the moment I walked in. The apartment itself was a perfect blend of style and comfort. Modern furnishings and tasteful decor made it a pleasant place to relax after a day of exploring. The amenities provided were top-notch, ensuring I had everything I needed for a comfortable stay. Overall, my stay at Sevenstays Aparthotel was outstanding. If you're planning a trip to Liverpool, I highly recommend staying here. Host & Stay have done an excellent job in making sure guests have a memorable and enjoyable experience. I can’t wait to come back!

Stayed in May 2024

The air conditioning was quite poor, it waded quite hot in the room which made it quite hard to sleep.

It was in a great area, the room was nice and clean, the bathroom and the shower were good, bed was comfortable

Stayed in May 2024

It was very well kept and clean

Close to almost everything we needed in the city Staff were very helpful helping out whenever they could

Stayed in May 2024

-Noise outside. The room was not well soundproofed and was very difficult to sleep. -Lugagge store is not possible. They offer to leave the lugagge in other facilities with a charge.

-Location

Stayed in May 2024

Couldn’t be any closer to concert square

Stayed in May 2024

Apartment was filthy when we arrived at check in time (3pm). Previous tenants underwear, socks, toiletries and false nails were all over the bedroom and living room floor. The shower tray had hair all over it. Main reception was closed despite a sing adverting its opening hours were until 5pm. It took 2hrs to get someone to clean the apartment before we could use it. Very disappointed with the apartment and the service.

Central location, easy walking distance to shops, sites, bars and restaurants.

Stayed in May 2024

The booking process. They fail to mention anywhere obvious that you have to go through an ID check processes, and then either pay a £25 damage waiver, or £10 gets knocked off a £300 deposit, so it's additional money. We booked 5 flats, and they were inflexible in letting me give £1500 and have £10 knocked off citing card admin fees, clearly not the reason if they wanted £50 for this. Lots of repeated emails asking for info I've already given. Had to phone up to confirm details 4 times. Just too much bother really. Also, they knew 4 people were coming per room but didn't make up both beds in any room.

Location was great, checking in on the day was easy. Price was probably reflective of the location and noise combination

Stayed in May 2024

✖️😡🤦🏻‍♀️😳 - Host & Stay charge illegal admin fees see law changes from June 2019 onwards - Price is inflated, your check in details will be withheld until you pay £250 deposit + and illegal £10 admin fee and they don't always return this (see other reviews and other Host & Stay properties) or £25 which on booking.com is stated as non-refundable (fair enough) but on the link is listed as being refundable so it is unclear and they refuse to acknowledge or send me another link so I can show the discrepancy - Paid in protest as it was pay an illegal fee or the other one or be out money with nowhere to stay. - stay well clear, I have never had an experience like this - Everything is done outside booking.com so you can't go through them - no help offered at all from their phone line or booking.com chat - Unclear terms, shady practices - Typos in their companies house documents - Wish I'd read other reviews - Property was dirty and loud, roof was leaking in places - it may be unrelated but my card details were compromised just hours after making this payment, a fraudulent £400 tried to come out of my account which has never happened before - I already know if they reply they'll be like "it was clear on booking.com it was non refundable", I entered into a contract on the external link that's where my card details were taken again and this is the contract that had unclear terms, the booking.com terms are not what I agreed to on the EXTERNAL link, those terms were the terms at payment for the damage deposit - Also questioning if the "enter into a draw when leaving a review" claims are real, do you have proof of this too or is it just another term that is not upheld? Booking.com should monitor sending of links and payments outside of their system as this just means prices on properties are inaccurate This is the first bad review I've ever had to leave a property, would never stay with another Host & Stay

Stayed in April 2024

No cooker, quite suprised as there was a cooker hood/extractor. This impacted financially as had to eat out. Shpuld we have had a cooker?

Location

Stayed in April 2024

Walls are like paper was woken both mornings at 6am loads of rubbish in our hall and made the room smell very loud bar outside window could only sleep after a few alcoholic drinks!

Location is unreal walking distance of everything

Stayed in April 2024

When booked on Booking.com I didn't know/ it wasn't made clear in the booking conditions about a deposit needed for this property!!!!, The property company email you later about it and you won't get any key codes to gain access until this is paid!!!!. You have to pay £250 sterling extra (returned to you afterwards/ up to 14 days!!) and you're charged a £10 sterling charge for adminstration fee,,,or you pay £25 sterling that gives you a £500 sterling bond/waver This leaves the booking either £10 or £25 dearer that advertised when you're comparing different properties.Misleading pricing by Booking.Com. !!$#@&☹️☹️

Great location and modern,clean apartment

Stayed in April 2024

nil

Perfect location right in the centre of Liverpool. I was a bit concerned given how cheap the price was what we may get, but the flat was easily accessible, clean, exactly what we needed with everything necessary. couldn’t recommend more for use as a base for a weekend away. we were not affected by any noise at all but we’re on the top floor.

Stayed in April 2024

La caparra per eventuali danni

La location e il self check in

Stayed in April 2024