47 Chell Street, Hanley, ST1 6AZ, United Kingdom
#2 of 2 hotels in Hanley
Guests' ChoiceBased on 14 hotel reviews
2.4Cleanliness
4.1
Comfort
3.8
Location
4.6
Facilities
3.2
Staff
3.4
Value for money
3.8
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Showing 1 – 14
Reviewed: 19 October 2023
Daisy
United KingdomI haven’t stayed in this property! I need a refund!
I haven’t stayed in this property! I need a refund!
Stayed in October 2023
Reviewed: 25 July 2023
Leila
United KingdomThe toilet and shower are shared as well!!!! It is really misleading not to mention this in the description, while it is explicitly said that the kitchen is shared. I couldn't use the toilet as another lodger made all over the toilet dirty! The owner disappears and never answers your questions or requests after they receive their money and give you the instruction to enter the property by message. I wanted to cancel my booking, and then I asked if they rented other rooms to any other person because I could hear some noises from the property at late night. It is genuinely not safe. You never know who can enter the property, and you have no access to anybody. You have to leave your rooms key on the door when you leave as well. I booked for 5 nights and arrived late at night, and had to stay there but then left without cancelling as it was not safe at all. Moreover, there was not even hand soap in the toilet!
The room itself was comfortable and cleean. Still I took my own bedsheets.
Stayed in July 2023
Reviewed: 15 July 2023
Tracey
United KingdomOutdated dirty and smelly and woke up in middle of night by police
Nothing
Stayed in July 2023
Reviewed: 1 June 2023
Ngarangombe
United Kingdomeverything
nothing
Stayed in May 2023
Reviewed: 2 April 2023
Bernice
United KingdomEverything there was a load of rubbish on top of the wardrobe the bedding was filthy there was cobwebs on the Walls the window didn't shut properly in the room you couldn't shut the front door properly anyone could have walked in there was mouldy food left in the cupboard in the kitchen and there was a dirty towel on the bathroom floor that looked as if it hadn't seen a washing machine for weeks i would like my money back
Stayed in April 2023
Reviewed: 22 December 2022
Kaona
United Kingdombe careful it’s fake pictures, everything dirty horrible and sad I couldn't even stay, I left, I couldn't leave my things in a room that doesn't lock because the door is broken, I had important valuables with me and I didn't get my money back! PLASE DONT RENT IT
all the pictures is fake, dirty, house toilet room! door broke don’t close impossible stay in a place like that, don’t lost your money, they put different pictures, and with you left the house they don’t give money back and booking.com does nothing too
Stayed in November 2022
Reviewed: 13 November 2022
Anil
Bhutanbad
bad
Stayed in November 2022
Reviewed: 4 October 2023
Rodney
United KingdomThe bathroom needs to be refurbish. The tenant in room two had to buy bathroom rod and curtain from his own pocket. I had seen the receipt. When he was leaving he was going to take them with him so I had to purchase them from him. There was no dish drainer in the kitchen. I had to purchase two. The back yard also needs cleaning and the carpet needs to be changed or to have some deep cleaning. The clothing wire broke with my clothes and I found them on the ground. I felt bad for those who were in the house and out of good will I left the curtain rod, the clothing wire and one of the dish drainer
I like the fact that the bedroom was comfortable
Stayed in September 2023
Reviewed: 4 April 2023
John
United KingdomText message to put gas on, but sorted in under 1 / 2 hours... Lovely. Honest xxx
Contact was via a text, but they gave you a clean bed, and kitchen facilities. For a guy who wants bed and board .. Not bad at all, , even if you rely on public transport... Great in the morning, buses run early. But in the evening a bit unconveiniant. They stop running 2030. Although a cab is under five pounds... Made me smile... 3 our of 5. Defo.
Stayed in April 2023
Reviewed: 6 April 2024
Rhiana
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 March 2023
Devante
United KingdomThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 January 2023
Lee
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 3 January 2023
Gaetano
United KingdomThere are no comments available for this review
Stayed in January 2023
Showing 1 – 14
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