Hanger Lane, London, W5 1DP, United Kingdom
#41 of 1,017 hotels in London
Guests' ChoiceBased on 3679 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
8.4
Facilities
9.3
Staff
9.4
Value for money
9.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Luke
United KingdomThe "roundabout". With the breakfast when ordering a full English we requested to take black pudding out of it and didn't get a alternative option, would've been nice to have another sausage or another piece of bacon instead. But other than that it was very well presented, dished up quickly and a very nice and clean environment!
Very prime location, albeit on an incredibly difficult "roundabout" to navigate around during rush hour, but that is London for you. Staff were extremely accommodating with parking requirements!
Stayed in May 2024
Reviewed: 27 May 2024
Debra
United KingdomEverything was lovely .
Nice little quirky touches like little bottles of milk and artisan coffee. 10% discount on food and drinks and the food was amazing .
Stayed in May 2024
Reviewed: 27 May 2024
Chris
United KingdomNothing
EV charging. Excellent breakfast. Friendly staff.
Stayed in May 2024
Reviewed: 27 May 2024
Danilo
ItalyA very wonderful experience with a kind staff, it was an amazing journey
Stayed in April 2024
Reviewed: 27 May 2024
Paula
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 27 May 2024
Julia
MaltaNothing much.
Very nice, comfortable bed. The bathroom was very spacious and nice light . The breakfast nice + á la carte .
Stayed in May 2024
Reviewed: 27 May 2024
Phill
United KingdomAbsolutely nothing!!!
Amazing Stay ! Amazing Staff ! I stayed for one night and the whole experience was excellent. Travel to Wembley was so easy just a short bus trip. The two stars of the show are the fantastic friendly staff as well as the stunning gorgeous breakfast! It was so nice . Thank you !!!
Stayed in May 2024
Reviewed: 27 May 2024
Jo
United KingdomNothing
Very clean, well presented, helpful staff, bathroom immaculate, great tea and coffee, bedroom fantastic with good provisions
Stayed in May 2024
Reviewed: 27 May 2024
Nicholas
United KingdomNothing
Great location for Wembley. Fantastic breakfast. Discount on alcoholic was a bonus
Stayed in May 2024
Reviewed: 26 May 2024
Julian
United KingdomNothing really.
Free parking and breakfast lovely
Stayed in May 2024
Reviewed: 26 May 2024
Qiu
SingaporeNil
The breakfast is excellent with various main hot meal options to choose from, including vegetarian option in addition to the unlimited yogurt and fresh pastries provided. Staff are friendly and helpful and location is a 10 min walk to the hanger lane train station.
Stayed in May 2024
Reviewed: 26 May 2024
Clive
United KingdomSomeoone set off the fire alarm in the middle of the night
Very clean and modern
Stayed in May 2024
Reviewed: 25 May 2024
Nicholas
United KingdomMore zenglish breakfast tea other than flavored tea in the room Additional room keys.
Breakfast very good with great choice and good service. Location handy for tube to London centre Good parking.
Stayed in May 2024
Reviewed: 25 May 2024
Adam
United KingdomFire alarm went off at 0800 due to another guest smoking in their room, literally the only thing I can think of.
Super comfy beds, fluffy duvets. Location great for visiting london/events at wembley. Staff all very friendly and very good breakfast!
Stayed in May 2024
Reviewed: 25 May 2024
Marián
SlovakiaGreat people and service, excellent tasty food.
Stayed in May 2024
Reviewed: 24 May 2024
Ray
United KingdomThe reviews we looked at prior to booking were out of date and did not reflect the high standards we experienced when staying there.
Breakfast varied and fresh, quantity excellent well cooked Staff were spot on
Stayed in May 2024
Reviewed: 24 May 2024
Emma
United KingdomPerfect location perfect hotel clean and modern , restaurant food great staff excellent. What a fantastic place to stay for a trip to the city 6 min walk to underground , straight off the motorway my new little haven for our trips to the city.
Stayed in May 2024
Reviewed: 24 May 2024
Erin
United StatesNothing. It was great, would stay again.
The rooms were amazing. The bathroom was great! Comfortable beds. CLEAN. Great breakfast.
Stayed in May 2024
Reviewed: 23 May 2024
Zoe
United KingdomEverything !! One night stay staff were fantastic and friendly room clean.
Stayed in May 2024
Reviewed: 22 May 2024
Neil
United KingdomLovely room with classy lighting, quality refreshments supplied. A nice bathroom with raincoat shower and gel/shampoo. Breakfast was perfectly cooked and good quality; same with my evening meal.
Stayed in May 2024
Reviewed: 21 May 2024
Bernadett
HungaryVery good breakfast, friendly staff, cosy room
Stayed in May 2024
Reviewed: 20 May 2024
Bryan
United KingdomFantastic pub/hotel brilliant staff and the food was fantastic probably the best English breakfast I’ve had. Accommodation was perfect lovely and modern and clean
Stayed in May 2024
Reviewed: 20 May 2024
Philip
United KingdomNothing really. We had a very modern twin with generous bathroom.
Excellent choice of breakfast food. Generous portions. Location great for Wembley. Pretty garden where you could eat. Not a very picturesque area but the Pub/hotel all felt gone from home Great that you were offered free bottles of water & a bottle of beer. Felt like good old fashioned hospitality.
Stayed in May 2024
Reviewed: 20 May 2024
Steven
United KingdomNothing
Nice room with fridge, milk and a beer!
Stayed in May 2024
Maastricht, Netherlands
Cancale, France
Trier, Germany
Verden, Germany
Manaus, Brazil
Râşnov, Romania
Bonifacio, France
Benidorm, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content