Near Hay on Wye, Powys, Glasbury, HR3 5LH, United Kingdom
#4 of 12 hotels in Glasbury
Guests' ChoiceBased on 273 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.6
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 23 May 2024
Alan
United KingdomNothing.
This is a fabulous place. Clean, tidy and the staff exceptional. Would strongly recommend this hotel to anyone.
Stayed in May 2024
Reviewed: 9 May 2024
Christine
United KingdomWonderful staff, all very friendly and helpful. Food was excellent and a good variety. Breakfast was made to order. Room was clean and comfortable.
Stayed in May 2024
Reviewed: 28 April 2024
Kate
United KingdomLovely little hotel. Beautiful rooms and brilliant staff. The restaurant food is fabulous. All in all a brilliant stay
Stayed in April 2024
Reviewed: 21 April 2024
John
United KingdomToo many stairs.
Comfortable beds.
Stayed in April 2024
Reviewed: 9 April 2024
Lynda
United KingdomThere was nothing that could be improved, in our opinion!
The property could not be faulted. The food was superb and the ambience excellent. The staff were friendly and could not do enough to be helpful - they obviously feel very proud of the hotel. It far exceeded our expectations and we have already recommended it to our friends and family. Thank you very much for a lovely stay - we hope to return!
Stayed in April 2024
Reviewed: 3 April 2024
Paul
United KingdomNothing
Breakfast, dinner, restaurant and room
Stayed in March 2024
Reviewed: 31 March 2024
Catherine
United KingdomLovely bedrooms and dining room. Nice friendly staff
Stayed in March 2024
Reviewed: 30 March 2024
Maninder
United KingdomWarm welcome, good standard of furniture and decor. Quiet bedrooms. Free parking.
Stayed in March 2024
Reviewed: 25 March 2024
Kevin
United KingdomShower a bit small or maybe I am too large
Food and staff were great, room clean and comfortable.
Stayed in March 2024
Reviewed: 20 March 2024
Jaclyn
United KingdomOur bed was a little too firm but that’s personal preference
The property was absolutely stunning, bedroom was beautiful, the food in the restaurant was delicious and the whole place was so clean. The staff couldn’t do enough for you. Customer service was exemplary! Well done!
Stayed in March 2024
Reviewed: 9 March 2024
Mair
United KingdomNothing
Beautiful furnishings and decor
Stayed in March 2024
Reviewed: 22 February 2024
Pei
United KingdomSound proof was really bad, some guests were talking outside the café till late, our room could hear evey words. Will remember earlier plugs next time.
We had dinner and breakfast in there, the food just amazing. The service was excellent. The cream carpet was very clean.
Stayed in February 2024
Reviewed: 11 February 2024
Nicolle
United KingdomLovely room and building, really friendly staff
Stayed in February 2024
Reviewed: 24 January 2024
Alex
United KingdomOn checking out there was no one at the desk. Document on desk showing personal details of guests which is not appropriate
Clean and comfortable
Stayed in December 2023
Reviewed: 3 December 2023
Colin
United KingdomNothing
Food was excellent, as was the Hotel, I think it was the best Hotel I've ever stayed in .
Stayed in December 2023
Reviewed: 27 November 2023
Jason
United KingdomNo negatives!
The best thing about this venue is the staff! So friendly and welcoming where nothing was too much trouble and every request was catered for with a smile. The venue is full of character, relaxing, comfortable and very clean. Our room had all the expected facilities including a decent hospitality tray, beautifully scented bathroom products and quality bed linen. The shower is fab! A special mention for the delicious food! Great menu, swift, organised breakfast service and a chef who was happy to make a takeaway breakfast for our teen still in bed! We will return here as it felt like a little bolthole away from everyday life - it’s a hidden gem!
Stayed in November 2023
Reviewed: 27 November 2023
Eleanor
United KingdomThe whole hotel, restaurant and bar is beautiful and comfortable. The breakfast was very nice and our evening meal was delicious.
Stayed in November 2023
Reviewed: 13 November 2023
Helena
United KingdomNothing to complain about.
The staff were all friendly and couldn’t have been more helpful. It’s exceptionally clean, comfortable and beautifully furnished. We didn’t have dinner this time which is always lovely, but we did order a couple of deserts - ( thoroughly recommend!) Breakfast fantastic too.
Stayed in November 2023
Reviewed: 8 November 2023
Elizabeth
United KingdomNothing
Very comfortable. Stylish decor. Good breakfast.
Stayed in October 2023
Reviewed: 27 October 2023
Gary
United KingdomNothing of any significance. Perhaps a few minor repairs are needed in places.
Friendliness of staff and good service, location and good quality evening meals
Stayed in October 2023
Reviewed: 21 September 2023
Keith
United KingdomNothing. All was good
Food was excellent with good service - both restaurant and breakfast
Stayed in September 2023
Reviewed: 11 September 2023
Tracey
United KingdomEverything
Stayed in August 2023
Reviewed: 8 September 2023
Jane
United KingdomN/A
Amazing food from dinner to breakfast! Lovely staff and great room☺️Very happy with our stay 🥰
Stayed in September 2023
Reviewed: 5 September 2023
Andrew
United KingdomEverything was great, however we thought service in the restaurant could be better, it was obvious that at leat 1 trainee was new and really could not communicate, wine with our main course was late, we were not even asked if we wanted a pudding- which we didn’t btw. Food though was very good, best lamb we have had in a good while!
Very well appointed, very good decor, room was very nice great bed & comfortable.
Stayed in September 2023
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