I was surprised that breakfast wasn't offered on the bank holiday Monday.

Great location and friendly staff, check in was smooth and the Button Factory is a nice spot for a drink/food.

Stayed in May 2024

breakfast is only on weekdays which isn’t made to clear prior to booking. we were placed in a very loud room by the bar but the staff were very nice and moved our room.

lovely decor and friendly staff

Stayed in May 2024

Very hot room . Too hot

Locality

Stayed in May 2024

Deal said includes breakfast, when there was none.

It is not a hotel, it is a "townhouse" of lovely rooms. The room and bed etc. were suburb, The location also. One tiny gripe was it was advertised with breakfast included and the images indicated a selection of continental choices. All there was, was a small fridge with 4 bits of fruit and some porridge pots in the lobby. I'll know for next time and will be going back. I had my evening meal and lunch the next day in the Button Factory next-door with a 20% discount. This also where you check in

Stayed in April 2024

Maybe put more tea & coffee on the room

Lovely vintage style Friendly staff Complimentary breakfast and discount on Sunday lunch was very appreciated

Stayed in April 2024

Lack of attention to detail

Location

Stayed in April 2024

Noise, check-in

Spacious room

Stayed in April 2024

No staff around if bar is closed .

Good location . Large room and very comfortable bed . Hotel facilities were good - complimentary breakfast to take away was really good option . Only saw any staff on arrival - no one was around when I left at 7.am so took a chance and left the key in a box outside reception.

Stayed in April 2024

Really beautiful property attached to a lively, hip bar. Beds were incredibly comfortable and facilities were great. Breakfast is very good, though there could be a more robust vegan option .

Stayed in April 2024

The room was a little warm due to the bathroom towel rail but fans were provided. It was a little unclear on checkout where to leave to room key as the reception was not staffed.

Breakfast was great selection of pastries, bread, bagels, cereals and fruit. There were eggs which could be boiled in a machine. There was filter coffee on offer and two types of juice. The restaurant next door was great value for money for Sunday lunch.

Stayed in April 2024

No issues

Spacious room with all mod cons needed for an overnight stay. Very comfortable bed and rain shower , room was lovely and warm and very little outside noise for a street facing room. Check in was easy in the bar next door with nice and friendly staff and nice to be able to sit and have a drink while you wait as well. Could not fault the stay.

Stayed in April 2024

You have to get your breakfast from a little fridge, that‘s not regularly refilled.

Very nice location and rooms. Friendly staff.

Stayed in April 2024

A minor issue - found the room was very warm on arrival but managed to turn down one of radiators.

Location was good - within walking distance of city centre. Enjoyed exploring part of the Jewellery Quarter and learning about its history. Appreciated being able to have a meal at The Button Factory next door, especially as I arrived late Sunday afternoon and needed to find somewhere to eat. I was travelling solo but was offered a free room upgrade so stayed in a spacious room.

Stayed in March 2024

Check in at the bar can have a short waiting time

Location, furnishings, decor, toiletries, friendly staff, good coffee in room, comfortable mattress and bed

Stayed in March 2024

Poor choice of breakfast

Stayed in March 2024

It was a bit more expensive than I wanted to pay

Clean and comfortable

Stayed in March 2024

The windows don't open which means the room was quite warm, obviously a known issue as there was an excellent fan to use. Other than that, absolutely nothing negative to say.

Lovely room, excellent decor with all the original features, comfortable bed, powerful shower with quality toiletries, easy check in, breakfast station in reception with fresh milk, cereals and fruit. Would definitely stay again. Also the Button Factory next door does the best cocktails!

Stayed in March 2024

All good, met expectations.

Cute place, handy location. Way better than staying in a corporate hotel.

Stayed in March 2024

Single room was small but had everything I needed

Characterful property in an interesting location with a great pub/restaurant next door ( Button factory) and friendly /helpful staff. Great value for money. Nice bathroom

Stayed in February 2024

The bed - although the mattress was really thick it was very soft and you sank into it, and it was a single bed. May just be my preference as I sleep on an orthopaedic mattress. The single room was very small but it was a single room so do be expected.

20 minutes walk from new street station and easy to find. quick easy check in, based on another review asked if I could have breakfast sent up to my room which they did and was greatly appreciated rather than coming down and going int the bar next door. Everything was clean, liked the decor and little finishing touches- better than staying in a hotel chain.

Stayed in March 2024

The lock to the door was very difficult to use. I thought I'd been given the wrong room key at one point but eventually managed to get in. The doors slammed too - mine slammed inadvertently and I could hear someone else had the same problem. I couldn't open the blinds in the morning as the chain was too high up for me to reach and pull - I'm 5'4" and whilst not tall, I'm not that small so this was disappointing as the lights in the room weren't bright enough (for me).

The room was cosy but well appointed. Having some water in the fridge was lovely, as was having access to some yoghurt/milk for breakfast/coffee. The bathroom and shower were modern and nice to use - offering a flannel was a nice touch that many hotels done offer but for the short-stay traveller was very welcome.

Stayed in February 2024

Very very nice hotel, British style. Extremely nice staff and lovely breakfast! Also the location is good to visit the city

Stayed in February 2024

Really hot even though it was February!

Lovely character, comfy beds. Nice breakfast

Stayed in February 2024

Nothing

Lovely period townhouse. Great decor and furniture

Stayed in February 2024