39 Massetts Rd, Near Gatwick Airport, Horley, RH6 7DT, United Kingdom
#12 of 13 B&Bs and Inns in Horley
Guests' ChoiceBased on 1309 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
8.6
Facilities
7.3
Staff
8.2
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 30 May 2024
Kay
United KingdomRoom was small with limited space to get around the bed.
Good location very close to Gatwick airport. Good for pre flight stays. Good pub within easy walking distance.
Stayed in May 2024
Reviewed: 30 May 2024
Shirley
SpainWe could not really find fault with the Gainsborough at all.
The room was great. The staff was extremely helpful and we really appreciated the extra help that we received from Krunal. He arranged our taxi to Heathrow and we arrived in plenty of time for our flight.
Stayed in April 2024
Reviewed: 26 May 2024
Lizzie
United Kingdom* no way of locking my room door from inside (no snick, or chain) - so didn't feel very safe as single woman travelling alone (and hotel seemed to be mostly for contractors/working men) * no hair dryer (the one time I didn't bother taking one!), so a bit frustrating when I wanted to wash my hair - good job I checked before I got in the shower!
Lovely comfortable bed; on-site parking available; very handy for airport; quiet location; petrol station nearby to fill up before journey home
Stayed in May 2024
Reviewed: 26 May 2024
Janice
United KingdomThe property smells like an unclean Indian restaurant
Stayed in May 2024
Reviewed: 24 May 2024
Steven
United StatesToo many lights in the room (the green lights above the doors). They were bright even when the regular room lights were off. The bed and pillows weren’t very comfortable.
Staff was friendly. It’s located close to the airport. Plenty of restaurants within walking distance. Room seemed newly renovated.
Stayed in May 2024
Reviewed: 23 May 2024
Stephen
United KingdomLocks on the door need updating and general freshen up is needed. New carpets and new paint needs to bring it more up to date.
Accessible to airport and in a quiet location. Place was simplistic and minimalistic
Stayed in May 2024
Reviewed: 20 May 2024
Robert
United KingdomTowel was a bit dirty; window was very dirty inside; smell of food; a little overpriced for what it is.
Quite clean; shared bathroom is very close to bedroom; sink in bedroom; fan in bedroom; easy check in and check out; Little Asda 5 minute walk away; 20 minute walk to North Terminal via footpath behind Travelodge. Similar time walk to South Terminal via footpath in The Crescent.
Stayed in May 2024
Reviewed: 19 May 2024
Janet
United KingdomDidn’t realise the breakfast was continental. Would have liked more choice, breads etc
Room was clean and comfortable
Stayed in May 2024
Reviewed: 15 May 2024
Paul
United KingdomThere was some shuffling around of furniture or something downstairs at around 0430 which went on for ages and was highly annoying. As a light sleeper it meant I didn’t get a good nights much needed sleep. I assume this was not a guest as it sounded like organised chaos.
It was adequate for a nights stay. It was generally quiet but please see comment below. Otherwise, the owner was very polite and accommodating, the room small but adequate for one night’s stay.
Stayed in May 2024
Reviewed: 14 May 2024
Sean
United KingdomNice and quiet
Stayed in April 2024
Reviewed: 14 May 2024
Nicola
United KingdomNa
Stayed in May 2024
Reviewed: 11 May 2024
Mandy
JerseyMattress was a uncomfortable.
Closeness to town, restaurants etc and also a good few pubs.
Stayed in May 2024
Reviewed: 11 May 2024
Rosario
United StatesNeeds to improve on cleaning
Very good location near airport,restaurants and bars, good price to rest, the guy in reception was very kind, I recommend.
Stayed in May 2024
Reviewed: 5 May 2024
Daisy
United KingdomServed the purpose of staying overnight before getting a flight in the morning, the walk to the station is quite far when you’ve got luggage so a taxi is easier
Was good for a one night stopover
Stayed in April 2024
Reviewed: 4 May 2024
Sunnydhillon126
United KingdomClose to the airport
Stayed in April 2024
Reviewed: 4 May 2024
Ming
SingaporeVery clean and spacious room. Served it's purpose, lovely stay
Stayed in May 2024
Reviewed: 3 May 2024
Lamichhane
United Kingdomflexible service
Stayed in April 2024
Reviewed: 1 May 2024
Meryth-g
United KingdomThe bedroom was cold and I couldn’t turn on the heating in the bedroom but the one in the bathroom was on. The bedding was also too thin.
The house appeared to been refurbished recently so the bedroom I’ve stayed was new. The beds were very comfortable. I’ve been coming to this hotel for years and I stay every time I need to travel to london. Is 10min walking from the train station Horley and they have a car park too. They used to have transfer to the airport but not anymore, however u can get a taxi and it costs around 15£. The hotel will provide with the taxi info if u request.
Stayed in April 2024
Reviewed: 1 May 2024
Morra
ItalyThe bathroom. No shuttle service to Gatwick airport.
Wide and comfortable single bed. Near trail station but no bus after 8pm. Simple online check-in, useful for late arrivals. Useful taxi info written in the welcome brochure.
Stayed in April 2024
Reviewed: 30 April 2024
Gillian
New ZealandVery loud neighbors talking way past midnight
Close to the train station
Stayed in April 2024
Reviewed: 23 April 2024
Giuseppe
ItalyThe bed was comfortable but small
Great location just 5 minutes from the airport by bus, very quiet and clean
Stayed in April 2024
Reviewed: 23 April 2024
Yan
MalaysiaThe sharing area like the sofa, table, microwave and fridge are dirty. Most people for short stays so don't bother.
Clean and comfortable bed. Quiet neighborhood. WiFi. Friendly and responding reception staff even just two staff in the accommodations, but they are accessible. Easy to locate the accommodations location.
Stayed in April 2024
Reviewed: 16 April 2024
Sharon
United KingdomClean and comfortable
Stayed in April 2024
Reviewed: 14 April 2024
Helen
United KingdomNo lift for heavy luggage so be warned. But wasn't a big issue.
It was near to Gatwick Airport for our connecting flight and due to our late arrival access was easy. Unfortunately we had no hot water in our room but we received a discount from our original price due to this.
Stayed in April 2024
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