500 Argyle Street, Anderston, Glasgow City Centre, Glasgow, G3 8RR, United Kingdom
#60 of 80 hotels in Glasgow
Guests' ChoiceBased on 3631 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
7.8
Staff
8.8
Value for money
7.3
Free WiFi
7.3
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End of dialog contentReviewed: 6 May 2024
William
United KingdomEnjoyed everything. Others noted works going on to improve the property but that didn't affect our stay - upgrading a building has to take place sometime! Pool area was a little dated if you are going to be fussy!
Empowered staff who did their utmost to enhance our stay.
Stayed in April 2024
Reviewed: 1 May 2024
Lesley
United KingdomNae Guinness! Well they had a tap but nae juice!
Hotel was just preping for a refurb so a bit out of sync but nice place, nice staff, great stay
Stayed in March 2024
Reviewed: 29 April 2024
Gordon
United KingdomThe work going on in the reception which i was not told about
room was good
Stayed in April 2024
Reviewed: 27 April 2024
Shiqiang
SwitzerlandRenovation No charging stations for electric cars
Under renovation
Stayed in March 2024
Reviewed: 27 April 2024
Milne
United KingdomGot refurbished room,lot better than previous.Bright room and fresh.
Stayed in April 2024
Reviewed: 26 April 2024
Isobel
United KingdomIt was being refurbished. Although did not stop us enjoying our stay. Booking. Com did not inform us of this. Also we initially overcharged by the receptionist until I proved my Booking. Com booking.
The friendliness of the staff. The room was clean and comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
David
United KingdomRock hard beds. It's a personal preference but I need softer mattress. This one was like sleeping on a plank of wood. We even got 5 extra duvets to lay on but barely took the edge off.
Staff were amazing and breakfast was fantastic with lots of options. To be quite honest other than the below comment I couldn't fault it.
Stayed in February 2024
Reviewed: 25 April 2024
John
United KingdomThe hotel is currently undergoing major renovations and some of the facilities like the restaurant were not available. We were given a modernised room which was excellent with a lovely walk in shower. The meal in the bar was good and breakfast was very good. All the staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Jeanette
United KingdomThe fire alarm going off several times and not knowing whether we should go out or not
Although work was being done at the hotel it was well signed posted where we should go.
Stayed in April 2024
Reviewed: 22 April 2024
Nichole
United KingdomWe had a small issue upon arrival regarding our room. When I booked to stay at this specific hotel it was to attend an event scheduled to take place in their events hall. Unfortunately, as the hotel was going under refurbishment, the event eventually got moved and we had already booked a non-refundable room. I would like to note, I was unaware of the work being done when booking the stay and the pictures we booked the room based on were nothing like the one we got upon arrival. It wasn’t until I received an email from the event to say the location had been changed that I knew we’d be staying somewhere that was having work done. Thankfully, the refurbishment didn’t cause too many issues during our stay as the staff made it their mission to make things as comfortable and smooth running as possible. When we first arrived at our room, it’s safe to say we were incredibly disappointed by it. Outdated, uncomfortable and not the cleanest (mainly bathroom but also marks on walls etc) - I now completely understand why they are refurbishing the whole hotel, a great move on their part! As we were there for a business event and a two night stay, we simply couldn’t stay in this room. I spoke to Mateus at reception to see what could be done, I’m not one to complain/request to move rooms so I was incredibly nervous and felt awful about the whole situation. Mateus could not have been more helpful and reassuring during this process, he handled the situation with complete confidence, professionalism and respect for us as guests. We were moved to a newly refurbished room and it was wonderful. The room felt like it was in a completely different hotel to the first. Clean, aesthetically pleasing and incredibly comfortable.
The staff were exceptional, everyone was so lovely and extremely helpful during our stay. Especially Mateus and Ross who assisted us on check in and check out. Once we moved rooms, we were over the moon with our accommodation for the weekend. The location couldn’t have been better to suit our plans during this stay and the parking was ideal and well priced. The bar was lovely and the cocktails were delicious - well priced too! Definitely looking forward to staying again and seeing the refurbishment progress!
Stayed in April 2024
Reviewed: 21 April 2024
John
United KingdomWe had not been told when booking that the hotel was closed undergoing a refurbishment
Breakfast was fine. Staff were all excellent.
Stayed in April 2024
Reviewed: 20 April 2024
Nathan
United KingdomThe pool is a bit of a journey from the main area , although not a major problem just a disadvantage
I came on my night on the off chance my son might come , I forgot my charger for my phone and the girl at the desk went above and beyond to try get me a charger , with no success she got me the plug though , and my mother came in the morning to take my son swimming even though she wasn’t a paying customer she was treated like one , even had breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Gerald
United KingdomHotel being refurbished with temp access and facilities. Room for couple only had one chair and one dressing gown
Good temporary location
Stayed in April 2024
Reviewed: 13 April 2024
Christina
United KingdomThe hotel was good, nothing more.
My stay was quite satisfactory, thank you. For what it was I thought that comparatively it was top end of the cost spectrum.
Stayed in March 2024
Reviewed: 11 April 2024
Carolann
United KingdomNothing negative.
Everything especially leisure centre and breakfast. The use of executive suite was excellent.
Stayed in January 2024
Reviewed: 10 April 2024
Sean
United KingdomWas not made aware at the time of booking that there was ongoing renovations and no restaurant available.
Staff were very welcoming and gave us a little gift when they found out is was my partners birthday
Stayed in April 2024
Reviewed: 8 April 2024
Ann
United KingdomA bit more information in the welcome pack - we struggled with the heating and only figured out on the last day how to open the window for some air. There are no fridges in the rooms.
It is a really nice hotel, however they were renovating at the time so I'm sure it gets even better.
Stayed in April 2024
Reviewed: 3 April 2024
Elaine
United KingdomLeisure pool sauna was a bit run down
Clean and comfortable
Stayed in March 2024
Reviewed: 3 April 2024
Gillian
United KingdomIt is being renovated at the Moment and although no disruption was caused, it was disappointing as I didn’t know about the renovations at time of booking, also the pool area was a bit run down and in need of upgrading.
Renovated room was lovely and clean, bar was nice, staff friendly and great breakfast
Stayed in April 2024
Reviewed: 2 April 2024
Christine
United KingdomSome minor works ongoing included drilling early n the morning
Early check in, The staff, the location and the food👌
Stayed in March 2024
Reviewed: 1 April 2024
Ross
United KingdomStaff very professional
Stayed in March 2024
Reviewed: 31 March 2024
Kathleen
United KingdomThe room was dated and decor could have used a freshen up. The complimentary robe was stained with makeup and the pillows also looked stained. The bed was so hard, very uncomfortable sleep.
Location was central and staff were helpful and friendly.
Stayed in March 2024
Reviewed: 31 March 2024
Volker
United KingdomA bit outdated but renovation is taking place
Location, staff, room quite large and good view
Stayed in March 2024
Reviewed: 31 March 2024
Kevin
United KingdomI really think the rooms need updating and beginning to look very tired.
Was handy to the water side venues.
Stayed in March 2024
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