Nothing

This is an amazing place. You will be treated like royalty by the staff. The owner is there on a regular basis to greet and assist. You will NOT be disappointed. This is a once in a lifetime must be experienced.

Stayed in March 2024

Tranquillity

Stayed in March 2024

Could not find fault at all. The staff in particular were amazing.

Glenapp is one of a kind. Absolutely perfect & we’re sorry our stay had to end.

Stayed in February 2024

Nothing!

Everything! Service, food, location and general ambience.

Stayed in February 2024

Didn't realise that we could have hired bikes. But to be honest it wasn't a major issue.

The food was exceptional with a new menu each evening. The staff were fantastic, very friendly, attentive and knowledgeable about the area. My husband was celebrating a special birthday and the staff went out of their way to make him feel special. Our room was a good size, standard of cleanliness excellent and tastefully decorated. Bed very comfortable. All rooms were lovely and warm.

Stayed in January 2024

Although the service was prompt for us, for tea & coffee in the guest room, there's nothing like having the facilty in your room. For the hot water bottle (lol) or making your own tea/chocolate when up in the middle of the night & having the dishevelled look!

Loved the Bathroom. The Bed & Pillows were comfortable, the Food and Service were excellent. Special thanks to Lily and the sommelier (apologies didn't get his name) who recommended an excellent wine for me :-)

Stayed in January 2024

Loved the whole experience

Service was excellent, staff were marvellous, food was amazing.

Stayed in November 2023

For a 5 star having having a remote spa facility is a little of a let down for Glenap

Beautiful location and gardens. Lovely breakfast.

Stayed in October 2023

No availability for a la carte dinner.

Dinner and breakfast were amazing. The castle was beautiful, romantic, and clean. The grounds were lovely and so was the room. This was a memorable stay.

Stayed in August 2023

My Wife and I were at the Castle for my birthday yet I did find it very strange that the Welcome Card in our suite wished my Wife Happy Birthday. I also found it strange that the Receptionist then wished ME Happy Birthday!!! This was very poor at 5 star level. No complimentary glass of anything was offered for the occasion, but saying that they probably weren’t aware who to offer it too!!! There was no mini bar or tea and coffee facilities. The pillows were poor and uncomfortable and no pillow menu was offered. The bathroom needed an upgrade although very clean.

The Castle is set in the most beautiful location, is exceptionally peaceful and quiet and fantastic for a very relaxing break. The food was delicious and the staff were very helpful and polite.

Stayed in August 2023

I tried to think of a negative but cant.

Super friendly and really made us feel at home.

Stayed in August 2023

Nothing to add here it was perfect

Absolutely stunning location , staff were absolutely amazing and went above and beyond to make our stay memorable , food was exceptional . Highly recommend a visit . A personal thank you to Benjamin for making my engagement so perfect . Thank you to all the staff who looked after us.

Stayed in August 2023

No real issues.

Immaculate property set in beautiful grounds, lovely attentive staff and service was first class. Attention to detail was brilliant and nothing was too much trouble. Food and service was next level.

Stayed in July 2023

Beautiful location, great interior decor, very comfortable

Stayed in June 2023

The stay wasn’t long enough. They could benefit from an on-site spa.

Exceptional facilities, service and attention to detail. The staff were incredibly helpful, polite and hospitable. Immaculate grounds and so much to see and experience within the local area made for the perfect stay.

Stayed in March 2023

Perfect & lots of choice all served to you

Stayed in March 2023

It is hard to think of anything we didn't like. If I'm nit picking, the fact that we'd said in advance that two of our group were pescatarian was forgotten about several times which was disappointing when one was the birthday boy.

The location of this hotel is completely stunning and we enjoyed walking around the immediate grounds. We were given a complimentary room upgrade which was lovely as we travelled with another couple and were celebrating a birthday. The way the staff greet you upon arrival was fabulous and we constantly felt staff were around if we needed them but they didn't intrude. Our rooms were gorgeous and enhanced by the lovely fresh flowers. The dining room was beautiful and the food and drink delicious. We had a special time.

Stayed in February 2023

It was all good thank you.

Excellent

Stayed in December 2022

Nothing

Everything

Stayed in October 2022

tiny bit dark.

decor. staff. food.

Stayed in October 2022

Decor of room a little underwhelming considering the very significant cost per night. Rain shower handle was loose and didn't provide hot water. Felt a little more like a good 3 star room/basic 4 star than a 5 star. The beds were comfortable but no choice of mattress or pillow which was a little surprising for this price level.

Dining (breakfast & dinner) exceptional, staff from arrival to departure were friendly and managed every need quickly and efficiently. Castle itself and grounds were beautiful and well maintained. Wide variety of activities were available, but all for additional costs.

Stayed in September 2022

The pillows were slightly firmer than I would have liked.

The hotel and grounds were fabulous Food was first class and staff were exceptional. Public areas were beautifully presented and our room was big and furnished with beautiful antiques.

Stayed in September 2022

nothing

location

Stayed in May 2022

couldn’t fault anything.

everything, and all the staff could not have been more helpful. we were always made to feel special. what was particularly nice was the manager and some members of his wonderful staff waiting to greet us outside the hotel entrance as we drove in.

Stayed in April 2022