10 Commercial Road, East Dereham, NR19 1AE, United Kingdom
#14 of 14 hotels in East Dereham
Guests' ChoiceBased on 239 hotel reviews
9.0Cleanliness
9.5
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.1
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 December 2021
Karen
United KingdomLocation was perfect. Description of property was spot on, we were surprised at how big the annex was, refreshments provided and we loved the little extra touches (the kids loved the elf!!) Friendly and helpful staff, we asked for an extra bed which was provided with no problems. Thank you for a lovely stay.
Stayed in December 2021
Reviewed: 15 December 2021
Lee
United KingdomIt was like a home from home. Lovely and homely.
Stayed in December 2021
Reviewed: 11 December 2021
Francesca
United KingdomVery cosy
Stayed in December 2021
Reviewed: 5 December 2021
Rebecca
United KingdomGood location great facilities friendly welcome would book again
Stayed in December 2021
Reviewed: 5 December 2021
Alex
United KingdomHeadroom in loft bedroom but not a major problem.
Very clean modern and comfortable with some nice extra touches.
Stayed in December 2021
Reviewed: 3 December 2021
Remi
United KingdomNothing to not like!
Absolutely lovely stay. Would highly recommend. Everything was perfectly clean and my children loved the Christmas decorations and elf.
Stayed in December 2021
Reviewed: 3 December 2021
Pauline
United KingdomWould love to stay longer next time. Loved the Christmas tree and lights in the Courtyard and our room Downstairs bedroom and bathroom facilities were ideal for my parents
Stayed in November 2021
Reviewed: 28 November 2021
Mr
United Kingdomthe shower wasn’t very powerful
location, cleanliness, set up, comfort
Stayed in November 2021
Reviewed: 28 November 2021
Cortni
United Kingdomso clean, room was unreal and really cozy and felt like home even just for the night! was simply unreal would defo stay again!
Stayed in November 2021
Reviewed: 27 November 2021
Chloe
United KingdomThat I didn't book for a longer stay
Gorgeous apartment in a great location. Lovely helpful owners, would highly recommend
Stayed in October 2021
Reviewed: 21 November 2021
Samantha
United KingdomSlight smell of smoke in the annexe but was clean so didn't bother us
Little extra touches like making it festive were lovely! Very comfortable had a great stay.
Stayed in November 2021
Reviewed: 21 November 2021
Peck
United Kingdomthere was nothing to dislike
quiet and within walking distance of where we wanted to go very clean and very well equipped would definitely stay here again
Stayed in November 2021
Reviewed: 21 November 2021
Jo
United KingdomThe double mattress
Great location and great little apartment.
Stayed in November 2021
Reviewed: 9 November 2021
Sally
United Kingdomthis is the second time we have stayed. its a great place and location.we will come again.
Stayed in November 2021
Reviewed: 31 October 2021
Tiff
United KingdomCouldn't get the oven working. Hob not great.
Clean warm spacious
Stayed in October 2021
Reviewed: 22 October 2021
Anthony
United KingdomPerfect location for our short stay. The cottage was clean and comfortable and suited our needs, with adequate parking close to the cottage.
Stayed in October 2021
Reviewed: 16 October 2021
Wayne
United Kingdomnothing
Excellent location, close to the village, which we attending for a wedding. Excellent property, very clean. Everything as it should be. We wouldnt hesitate to go back again.
Stayed in September 2021
Reviewed: 22 September 2021
David
United KingdomReally nice all around
Location and cleanliness
Stayed in September 2021
Reviewed: 22 September 2021
Lindsey
United KingdomShower could have been a little more powerful but overall the cottage was great.
The little touches like toiletries basket.
Stayed in September 2021
Reviewed: 12 September 2021
Mark
United KingdomEase of access, plenty of car parking space, lovely to have a small garden at Orchard Cottage. Very comfortable.
Stayed in September 2021
Reviewed: 29 August 2021
Jyoti
United KingdomLack of car parking in late evening. Also kitchen floor was a bit cold, but not a problem.
The property was spacious and we liked the elevated single bed (Cowper annex A), although in future we will go for an apartment with 2 separate bedrooms. Liked the fact that there was a heating thermostat control which we used for instant heating in the morning. The toiletries were actually useful (rather than the small samples you find in hotels). There were plenty of towels. The kitchen was well equipped with everything you need. In future, we are more likely to use self catering rather than hotels, as our stay was so pleasant. There was a Morrison’s supermarket opposite the accommodation, which was very useful. The only downside was lack of spaces in car park.
Stayed in August 2021
Reviewed: 27 August 2021
Evelyn
United KingdomGood size and clean
Stayed in August 2021
Reviewed: 26 August 2021
Suzanne
United KingdomNothing. Our stay was perfect.
We had a wonderful stay, everything was perfect and the apartment was so clean. We had an amazing Thai takeaway from The New Inn I think it was called. Everything was just wonderful.
Stayed in July 2021
Reviewed: 18 August 2021
Pauline
United KingdomLack of restaurants in the town.
We could walk to the local shops and found several short walks in the location.
Stayed in August 2021
Winterberg, Germany
Mariánské Lázně, Czech Republic
Isla Grande, Colombia
Tempe, USA
Appleton, USA
Kuching, Malaysia
Albufeira, Portugal
Palermo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content