A little bit pricy and cooked breakfast part so so

Central location lovely decor and roof terrace

Stayed in June 2023

There is nothing in particular that I did not like, however, it is good to note that Gleneagles Townhouse does not have vast spa facilities (swimming pool, steam room etc.) - although the spa facilities that they do have are spectacular!

Absolutely stunning; the hotel was immaculate and the rooms were incredibly cosy. Our stay was made more pleasant with the friendliness of the staff. Gleneagles Townhouse is located conveniently; we got into Edinburgh Waverley station and walked to the hotel, which took under 5 minutes. We were greeted at the door by a cordial young man - he was attentive and recommended lovely places for my family and I to visit. From the lobby we had a spectacular view of their restaurant, The Spence, and we booked in for dinner immediately; we were sat in an exquisite hall with palatial original detailing, which was breathtaking. Not only were we spoilt with a lovely breakfast and dinner, but we also had access to their rooftop bar, The Lamplighters. Upon arrival, we were surprised with complimentary nibbles (olives, bruschetta, parma ham etc.). The cocktails were named after Robert Louise Stevenson's characters and novels, and as a literature enthusiast, I was impressed. The Lamplighters is also a great place to retreat to for tea or coffee, after having had dinner at The Spence, to finish off the evening - thus, it is not only for those who'd like to have alcoholic beverages. Additionally, you will most certainly appreciate the views from the rooftop of the spectacular Edinburgh skyline as the sun sets. Overall, this is a place that I would absolutely recommend if you are after a luxurious stay, as well as a central location. You are only a short walk away from Edinburgh's most famous attractions, such as Edinburgh Castle, Palace of Hollyroodhouse, St Giles' Cathedral, National Museum etc. Shopping destinations, like George Street, Princes Street, Royal Mile and Multrees Walk are also on your doorstep. I must also add - that was one of the most comfortable beds I have slept in!!!

Stayed in July 2023

Breakfast was lovely, freshly made with excellent service

Stayed in July 2023

Exceptionally comfortable beds. Very quiet, fabulous staff.

Stayed in July 2023

I did not have a problem with anything about this hotel, perfect location great staff and great food.

the breakfast was excellent with plenty of choice from smoothie to a full cooked scottish breakfast. lots of attention from the staff.

Stayed in July 2023

The Spence menu needs a tweek

Beautiful hotel with great staff. Good facilities and great vibe in Lamplighter.

Stayed in July 2023

There is absolutely nothing not to like about The Town house what so ever. Fantastic addition to the city and beautiful addition to Gleneagles itself.

We decided to treat ourselves following our wedding at the City Chambers and we were both so pleased that we did. What a fabulous hotel. Staff were lovely and friendly and gave us a lovely little gift as it was our wedding. Having stayed in Gleneagles a couple of years ago we were blown away and the townhouse doesn't disappoint either. Rooftop bar was a fantastic location for a few post dinner cocktails and once again the staff were superb. Breakfast was included and was fantastic and for what its worth was we felt reasonably priced per item even if it hadn't been included in the price.

Stayed in July 2023

Beautiful hotel, beautiful details and most importantly, fanatics staff

Stayed in June 2023

The window view and cleanliness of the windows

Everything was good, staff was kind and helpful, the room was beautiful, clean and huge. I would recommend it. The location is perfect. Breakfast and dinner was great.

Stayed in June 2023

The lamplighters lounge wasn’t great and there really was no lounge in which to sit and read and have a drink.

The hotel is quite lovely, in a former and very grand bank. Breakfast is served in a glorious atrium. Lovely gym. We changed rooms. First room was somewhat lackluster so we asked to change. Second room was gorgeous! Lovely views to St. Andrew’s square, lovely claw foot tub. Service across the board was perfect— really nice people work here.

Stayed in June 2023

Just a shame you can't easily unload at the front door as it's quite a walk to the car park with luggage.

Dinner excellent and Breakfast choice is outstanding. In the room every detail has been considered.

Stayed in May 2023

I really can’t think of anything!

Perfect location just a few minutes walk from the main train station and close to attractions. Hotel was beautiful and the staff were excellent and couldn’t have done more for us. Despite being on the ground floor the room was extremely quiet and beautifully furnished. Noticed how clean the hotel was everywhere and felt brand new. The breakfast was delicious and plentiful - order anything from the menu and it is included in the room. We didn’t use the spa but it looked so nice and again the staff very friendly. It was an expensive stay but completely worth it.

Stayed in May 2023

no cigar room, no cigar smoking on terrace

the building is a delight and being an old bank it has exceptionally high ceilings and hidden domes which are a delight to be in.

Stayed in April 2023

Everything

Stayed in May 2023

downstairs bar has a really good atmosphere

was amazing and the view from the upper terrace was mega

Stayed in May 2023

First impressions slightly marred by piped music and smell of fried food when you walk in, given the grandeur of the building - they need to fix the extraction. Also having a fixed percentage ‘service charge’ on the room rate - apparently instead of guests leaving a cash tip - is a bit annoying and presumptuous. Either put the room rate up or allow people to work out their own staff tip.

Great location, incredibly stylish conversion of imposing banking hall into a 5 star hotel and restaurant, very luxurious, great interior design and super friendly staff.

Stayed in May 2023

The facilities, level of comfort, breakfast service and staff friendliness and helpfulness were superb. I would definitely stay here again.

Stayed in May 2023

no where to stop out front

great service lovely rooms central location

Stayed in April 2023

Room sizes small with a wall in front of the window. Very nicely furnished which somewhat makes up for it.

Top location with very well designed public areas. Restaurant and bar are excellent with great service. Make sure you try dessert. Try the rooftop bar while you are there.

Stayed in April 2023

All was perfect

Breakfast and the location were both superb. The breakfast is made to order from a menu which has many choices. The location is within walking distance of many of the major sights in the city. The combination of walking and a few Ubers worked well.

Stayed in April 2023

We had a disabled room on the ground floor.

Aesthetics and style of the hotel and rooms. Beautifully designed.

Stayed in April 2023

If i was forced to find a negative it has no parking on site. to compensate there is secure parking within a 5 minute walk. Which adds to a negative - too close to the shops.

The Hotel is centrally located, with a very welcoming and happy staff. The building itself is beyond words, matching historic with modern. A must do is the rooftop bar overlooking the square with views across the Forth.

Stayed in April 2023

Nothing, everything was just perfect.

This place is fab. Great location, amazing stuff, a very comfy bed, a beautiful room, bar... and the food was excellent too. Will be my new go-to hotel for Edinburgh!

Stayed in April 2023

Very welcoming & friendly staff.

Stayed in April 2023

The restaurant food. Even tho the menu is changed is still not to the standard of what the hotel is offering in therms of accommodation.

the hotel rooms are the best, the bar area is just stunning and the staff very professional but the food in the restaurant is a let down a bit to be honest. Anyway I’ll still chose to stay in this hotel. I’m quite often travelling to Edinburg and this hotel have the best rooms and the most comfortable bed I’ve ever slept in!

Stayed in February 2023