unfortunately there was a couple of irritating things. no cups or mugs?! would have been nice to have been informed from the get go rather than have to go on goose chase before shops shut. Make sure you remember to bring

They say location is key in most things in life and this studio was just that. lovely part of London with a nice high street 2 minute walk away, Hyde Park within 15 and Museums nearby walking too

Stayed in June 2023

First off,i was sent to a different hotel to pick up the keys. When we got there and pick the key we then had to walked for a about 15mins with my mum's bad foot. Soon as we arrive in this so called "flat hotel" wecouldnt find the room, i went up and down with these steps that is around 200 steps and so steep aswell. First impression wasthe place was crumbling. Then after 5mins wr finally find the room that we first thought was store as it doesnt have any some sort of room number. Soon as wegot it the first thing was the bed nothing else even though i thought i booked a family room. So i decided to call the host and asked him if i can get a new room, which he made me wait for another 15-20mins even though i told him we in the rush as we need to meet with some friends. I rang him no answer then finally picked just to tell us no room is available for family. So i asked him for a refund but i have to negotiate with booking.com and of course nothing can be done as this scamming so called flat hotel wouldnt let me have it. So we left and got a new better hotel after wasting an hour walking around looking for thus hotel and getting the keys and fi ding the room. Its like a real life quest. I messaged the host the last time if i can use it another time and ofcno reply again ignored my messages. So dont even bother booking tjis scamming hotel. And careful when u booked it as the photos is so misleading showing all the rooms but not the one u actually booked. I will attached our conversation

Nothing

Stayed in May 2023

everything really, too small, uncomfortable, nowhere to sit and relax, the location was the only good thing about it.

property was poor, pillows flat, bed was uncomfortable, small room

Stayed in May 2023

nothing I didn’t like

the property was clean and a good size for 2 people

Stayed in May 2023

Had to wait 40 mins to get the keys

good for holidays access to all the places have really nice bakeries and an Indian restaurant in front

Stayed in May 2023

We had to walk to the hotel & it took a while to find our booking on the system & then to get our keys.

Brilliant location with easy walk to tube stations & plenty of eating places close by.

Stayed in April 2023

Very dusty not enough cutlery and kettle didn't work properly

Fantastic location and great shower

Stayed in May 2023

The apartment was dirty - dirty make up brushes in kitchen cupboard, mug stuck to shelf, stains on curtains. Funny smell despite having window open permanently. Mould inside fridge. No door on freezer compartment in fridge. Signal from TV very poor - wasn't able to watch tv The hallways dark at night time getting to my flat - no lights on

Location was good, handy for tube Good WiFi signal

Stayed in May 2023

Nice apartment, clean and is in a really good location.

Stayed in April 2023

This review has been hidden because it doesn't meet our guidelines.

It's the filthiest, smelliest place ever. The apartmentThe apartment is dirty, moldy and stinks everywhere. Don't hire him, you'll be disappointed and not worth your money. Too bad I can't tell what the smell is

Absolutely nothing. If I can gi e them 0 points, it will make me happy. Booking. come must take out this place from the website.

Stayed in April 2023

Could have been more clean. The Kettle and other items were very dirty anyways I didnt use them.

The property is good for one night stay for meetings which I travel to london for.

Stayed in March 2023

Originally, the keys were to be dropped off, but we ended up having to walk 20 mins to collect them. Very cheap furnishings, 1 thin pillow, no table & chairs as in the booking.com photos. It was very dirty and looks like it had had a quick sweep only. Mugs were dirty, so we did not use them. Kitchen cupboard door loose. The shower doors did not close properly, so it caused water to leak onto the bathroom floor, making it dangerous as there was no mat to soak it up. Only 1 small thin towel supplied. The room could do with new double glazed windows and a good makeover.

The only good thing was its location.

Stayed in March 2023

stairs as I’m disabled

clean

Stayed in March 2023

Whole place was tatty & in need of updating, the approach to the flat was dirty with stained carpets & broken parts to the stair balustrade. The fire alarm control panel was beeping throughout our stay & seemed to be of no concern to the person who met us with the key. The entrance door had no latch on it. Whilst the bed was comfortable & the bedding clean the rest of the flat was dirty, with stains on the walls. The kitchen sink tap was loose & the sponges left for washing up were second hand & dirty. The standard door to the adjacent flat was interesting , appeared to be nailed shut with no handle or lock. I doubt that this would comply with fire regulations & listening to everything that was said in the adjacent flat was an interesting feature to the accommodation. My partner was so distressed by the condition of the apartment she went an stayed with friend in London for the second night of our stay.

Well heated & good pressure & hot water on the shower. Price was cheap for this part of London.

Stayed in March 2023

Room was very hard to find, not named or numbered, and when I eventually found the room it was already occupied. Giving thrm an extra star for eventually finding al alternative room.

Stayed in February 2023

It was musty, dark and very small,rather like a students accommodation. The building was empty other than us and hadn't been occupied for some time. We were told it was 350 metres from Gloucester Road underground station on the main road, whereas it was half a mile away, in an alleyway behind a cat and dog grooming salon and Indian restaurant. Also outside the front door was a dumping ground for the locals to leave their rubbish. It was such a bleak area that my wife said she would be uncomfortable walking out.

Nothing

Stayed in February 2023

Dirty is a compliment

Position really good

Stayed in January 2023

Didn’t like the fact you have to wait 5-10 min for your keys to be given to you. When we got in the place just looked really run down there was mold on the curtains and the bedroom door looked really old with some of the wood coming off. Wasn’t the worst but just didn’t feel safe and the mold just really put me off

Heating was good was warm in room

Stayed in December 2022

No one to meet us. The flat not apartment was filthy.you could not cook in it. Sitting room kitchen was very dirty under sink ,back of washing machine and behind freezer. No kitchen utensils and bed was stained. Not worth the money and we are disgusted and should be refunded. We think you should take of your list. As it not safe and hygienic.

Nothing

Stayed in November 2022

Most things in the apartment are not good!!!

The best thing about this apartment is where it is located! once you get inside it’s not very good!!!

Stayed in October 2022

The stair need light

Close to everywhere

Stayed in September 2022

I don't believe it's ever been cleaned, build up of dust on windows, flowers a pungent smell from the bathroom. The pillow was flatter than the towel Curtains were paper thin and let in light Had to pick keys up from 20min away

Location and larger than expected

Stayed in August 2022

This is a great example of the sad decline in standards created by people who want to charge as much as they can and who are offering as little as they can. The property address is not located between the door numbers it should be but is on a side street further up the main road This should have been made clear when I collected the keys from a rather unhelpful and grumpy receptionist at a hotel almost a miles walk away . The property is extremely shabby, noisy and has very basic facilities. The only positive I can add is that the shower was good.

location

Stayed in July 2022